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Finance, insurance and kiosks · Services

MatruOS for an insurance broker

Set up the way an insurance broker runs: brokerage from insurers on premium placed (fire, marine, engineering, liability, group health, motor, life); rewards within IRDAI expense limits; fees for risk management and claims consultancy where allowed. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

Finance, insurance and kiosksReady when you sign up

  • 7routines on a timetable
  • 2workflows with approvals
  • 2SOPs and checks
  • 4registers of your own
  • 4jobs for your AI team
  • 10licences tracked

7-day free trial, no card needed.

What this solves

What an insurance broker deals with today, and what MatruOS sets up for it

01Today

Corporate renewals bunch in March and some are missed or rushed. Quote comparisons built by hand in spreadsheets for every RFQ.

02In MatruOS

MatruOS sets up 7 routines, 2 workflows, 4 registers and 10 licences for an insurance broker, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. Insurer ← broker (acts for client) ← client; claims: client
  2. broker
  3. insurer and surveyor
  4. settlement

Your customers

  • Small and mid factories
  • Traders with stock (fire and burglary)
  • Exporters (marine cargo)
  • Employers (group health, GPA, WC)
  • Contractors (CAR and EAR)
  • Transporters (motor fleet)
  • Households via POSPs

Your suppliers

  • Insurers (all general and life companies)
  • Surveyors and loss assessors
  • Risk engineers
  • POSPs
  • PI insurer

Credit and cash

Client pays premium directly to insurer before cover starts (cash before cover rule); insurer pays brokerage monthly after premium is received; POSPs paid monthly

Brokerage income lumps in March-April (corporate renewals) and with motor and health renewals through the year; salaries monthly

Your screens use your words

  • CustomerClient
  • OrderPlacement
  • ItemPolicy
  • InvoiceBrokerage invoice
  • productCover
  • SupplierInsurer

How it works

How MatruOS is set up for an insurance broker

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Insurance broker", typed when you sign up.
  2. Recognised as an insurance brokerRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for an insurance broker

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Sales executive

Lists policies expiring in 60 days with claims history and drafts the request to each client for updated values and data

Reads placements, clients and risks and claims register

Asks you before sending

Operations head

Reads insurer quotes and builds a side-by-side comparison of premium, deductibles, exclusions and add-ons with a draft recommendation

Reads insurer quotes and placements

Asks you before sending

Operations head

Ages open claims, lists pending documents and drafts follow-ups to surveyors and insurers

Reads claims register

Asks you before sending

Accountant

Matches insurer brokerage statements with placements, lists short or missing brokerage and drafts GST invoices

Reads brokerage receivable, placements and insurer statements

Asks you before sending

1 / 4

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day2

  • 11:00 amQuote comparison and recommendationPlacement executive · 3 steps
    1. 1Collect quotes received against open RFQs
    2. 2Compare premium, deductibles, exclusions and add-ons side by side
    3. 3Draft the recommendation for the client with reasons
  • 5:00 pmCover note and premium receipt checkPlacement executive · 2 steps
    1. 1Confirm premium received by insurer for every risk incepting tomorrow
    2. 2Send cover notes to clients

Every week2

  • MonRenewals due in the next 60 daysAccount manager · 3 steps
    1. 1List policies expiring in 60 days with claims history
    2. 2Ask clients for updated stock and asset values
    3. 3Start RFQs 45 days ahead for large risks
  • WedOpen claims reviewClaims executive · 2 steps
    1. 1List open claims by age and pending documents
    2. 2Chase surveyors and insurers on claims older than 30 days

Every month1

  • 10thBrokerage reconciliationCompliance and accounts officer · 2 steps
    1. 1Match brokerage statements from each insurer against placements
    2. 2Raise GST invoices and chase short or missing brokerage

Every year1

  • Apr, OctHalf-yearly net worth and IRDAI returnsPrincipal officer · 2 steps
    1. 1Get the auditor's net worth certificate for the half year
    2. 2File returns and business figures on the IRDAI portal

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

RFQ to policy placed

  1. 1Risk data and site visitAccount manager
  2. 2RFQs sent to insurersPlacement executive
  3. 3Quote comparison and recommendationPlacement executive
  4. 4Client mandate signedAccount managerNeeds approval
  5. 5Premium paid to insurer and cover notePlacement executive
  6. 6Policy received and checkedPlacement executive

Claim intimation to settlement

  1. 1Loss intimated to insurerClaims executive
  2. 2Surveyor appointed and surveyClaims executive
  3. 3Documents compiled and submittedClaims executive
  4. 4Assessment agreed with clientAccount managerNeeds approval
  5. 5Settlement receivedClaims executive

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Clients and risks

    Client name · Industry · GSTIN · Contact person · Phone · Policies held · Renewal month · Account manager

  • Placements (RFQ to policy)

    Client · Line · Sum insured · Insurers approached · Recommended insurer · Premium · Client mandate received · Premium paid to insurer on

  • Claims register

    Client · Policy number · Loss date · Intimated on · Surveyor · Amount claimed · Status · Amount settled

  • Brokerage receivable

    Insurer · Month · Premium placed · Brokerage due · Brokerage received · Invoice number

  • Placing a risk for a client

    Get the client the right cover from a fair market comparison and keep proof of it

    5 steps with checks

  • Claims handling

    Get the client's claim settled in full and on time

    4 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Brokerage on SME fire and stock policy (₹50,000 premium at 15%) · policy99716118%
Brokerage on marine cargo open policy (₹1 lakh premium at 15%) · policy99716118%
Brokerage on group health policy (₹5 lakh premium at 7.5%) · policy99716118%
Brokerage on group personal accident policy · policy99716118%
Brokerage on workmen's compensation policy · policy99716118%
Brokerage on contractor's all-risk policy · policy99716118%
Brokerage on motor fleet (10 vehicles) · fleet99716118%
Brokerage on retail health via POSP · policy99716118%
Brokerage on term life policy · policy99716118%
Risk inspection and insurance audit fee · report99839918%
  • IRDAI licenceIRDAI (through the insurer or broking firm)
  • GST registrationGST department (GSTN)
  • PANIncome Tax Department
  • TAN (tax deduction account number)Income Tax Department
  • Shops and Establishments registrationState labour department (Shops and Establishments Act)
  • Professional tax registrationState professional tax office
  • FIU-IND registration (PMLA)FIU-IND (Prevention of Money Laundering Act)
  • PF registration (EPFO)EPFO (Employees' Provident Fund Organisation)
  • ESI registration (ESIC)ESIC (Employees' State Insurance Corporation)
  • Udyam (MSME) registrationMinistry of MSME (Udyam portal)If it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

Principal officerAnswers to IRDAI, signs returns and certificates, approves placements above limits, handles complaints.
Account managerVisits clients, collects risk data, prepares RFQs and recommendations, handles renewals.
Placement executiveSends RFQs to insurers, builds quote comparisons, follows up cover notes and policies.
Claims executiveIntimates claims, works with surveyors, compiles claim files, follows up settlement.
Compliance and accounts officerBrokerage invoicing, net worth and returns to IRDAI, PI cover, AML records.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for an insurance broker?

Type one line about your business when you sign up, for example "Insurance broker". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Run an insurance broker on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

See plans and what each includes
Chat with the MatruOS team on WhatsApp, +91 97234 99901