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Finance, insurance and kiosks · Services

MatruOS for a money changer or remittance agent

Set up the way a money changer or remittance agent runs: spread between buying and selling rates on notes; margin on forex cards and outward remittances (students' fees); commission on inward MTSS payouts; card loading fees. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

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Finance, insurance and kiosksReady when you sign up

  • 9routines on a timetable
  • 2workflows with approvals
  • 2SOPs and checks
  • 4registers of your own
  • 3jobs for your AI team
  • 8licences tracked

7-day free trial, no card needed.

What this solves

What a money changer or remittance agent deals with today, and what MatruOS sets up for it

01Today

Currency stock and cash do not tally at night across 10 currencies. FLM 8 and large-purchase returns made by hand every month.

02In MatruOS

MatruOS sets up 9 routines, 2 workflows, 4 registers and 8 licences for a money changer or remittance agent, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. Overseas or RBI-authorised banks
  2. AD bank
  3. FFMC or franchisee
  4. traveller; MTSS: overseas principal
  5. Indian agent
  6. sub-agent
  7. beneficiary

Your customers

  • Outbound tourists and pilgrims
  • Students going abroad
  • NRIs and returning workers
  • Foreign tourists
  • Business travellers
  • Families receiving money from abroad

Your suppliers

  • AD Category I banks (notes, cards)
  • Larger FFMCs (wholesale notes)
  • MTSS operators
  • Cash-in-transit and insurance providers
  • Concurrent auditor

Credit and cash

Retail deals in cash (up to limits), card or bank transfer; sales of ₹50,000 or more by cheque, draft or card; wholesale notes from banks against same-day payment; MTSS settlement daily or weekly

Stock of notes and rupees turns daily; season peaks (Haj, summer vacations, student intake in Jul-Aug and Jan) need extra working capital

Your screens use your words

  • OrderDeal
  • ItemCurrency
  • InvoiceEncashment certificate
  • productCurrency
  • SupplierAD bank

How it works

How MatruOS is set up for a money changer or remittance agent

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Money changer / remittance agent", typed when you sign up.
  2. Recognised as a money changer or remittance agentRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a money changer or remittance agent

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Accountant

Builds the day-end currency summary, flags differences against counted stock and suggests tomorrow's buy and sell with the bank

Reads purchases from public, sales to public and daily summary and balance

Works it out and shows you

Operations head

Flags split deals, repeat customers, cash near limits and odd patterns, and drafts STR notes for the principal officer

Reads purchases from public, sales to public and inward remittance payouts

Asks you before sending

Accountant

Prepares the FLM 8 statement and the list of purchases of USD 10,000 or more in RBI format

Reads purchases from public, sales to public and daily summary and balance

Asks you before sending

1 / 3

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day3

  • 10:00 amSet the rate board (by 10:30)Principal officer · 3 steps
    1. 1Take interbank and RBI reference rates and the AD bank's note rates
    2. 2Set buy and sell rates for each currency and update the board by 10:30
    3. 3Count opening stock of each currency
  • 6:00 pmKYC and suspicious deal reviewPrincipal officer · 2 steps
    1. 1Review deals split to stay under limits or repeated by the same person
    2. 2Mark candidates for STR
  • 7:00 pmDay-end currency summary and stock checkBack-office executive · 3 steps
    1. 1Total purchases and sales by currency from FLM 3 and FLM 5
    2. 2Count each currency and rupee cash; match with summary
    3. 3Plan tomorrow's surplus sale or purchase with the bank

Every week1

  • MonWeekly money transfer settlement and note orderBack-office executive · 2 steps
    1. 1Match last week's inward remittance payouts with the operator's settlement
    2. 2Order currencies running low from the AD bank for the week

Every month3

  • 5thMonthly note statement (FLM 8) and large purchases reportBack-office executive · 3 steps
    1. 1Prepare the consolidated FLM 8 statement for last month
    2. 2List purchases of USD 10,000 or more per transaction
    3. 3Submit to RBI by the 10th
  • 12thCash transaction report to FIU-INDPrincipal officer · 1 steps
    1. 1Prepare the CTR for last month as PMLA rules require and file by the 15th
  • 20thConcurrent audit visitPrincipal officer · 2 steps
    1. 1Give the auditor FLM registers, KYC and returns
    2. 2Close audit points before next month

Every year1

  • Apr, OctAnnual net worth and turnover certificates to RBIPrincipal officer · 2 steps
    1. 1File the statutory auditor's forex turnover certificate by 30 April
    2. 2File audited balance sheet and net worth certificate by 31 October

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Selling foreign currency to a traveller

  1. 1Passport, visa and ticket checkedCounter cashier
  2. 2Purpose and LRS declaration signedCounter cashier
  3. 3Rate and payment mode approvedPrincipal officerNeeds approval
  4. 4Notes handed over with receiptCounter cashier

Buying foreign currency from a traveller

  1. 1ID checked and notes verifiedCounter cashier
  2. 2Rupees paid as per limitsCounter cashier
  3. 3Encashment certificate issuedCounter cashier

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Purchases from public (FLM 3)

    Date · Customer name · Passport or ID number · Currency · Amount in foreign currency · Rate · Rupees paid · Paid by

  • Sales to public (FLM 5)

    Date · Customer name · Passport number · Purpose · Currency · Amount in foreign currency · Rate · Rupees received

  • Daily summary and balance (FLM 1)

    Date · Currency · Opening balance · Bought · Sold · Closing balance counted · Difference

  • Inward remittance payouts

    Date · Tracking number (MTCN) · Beneficiary · ID checked · Amount in rupees · Paid by

  • KYC and note checks on every deal

    Deal only with identified customers and genuine notes, within limits

    5 steps with checks

  • Anti-money-laundering reporting

    Report what the law requires and keep the licence

    4 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Money-changing margin on selling USD 1000 in notes · deal99715718%
Money-changing margin on buying USD 500 from a traveller · deal99715718%
Money-changing margin on selling EUR 1000 in notes · deal99715718%
Money-changing margin on AED and SAR notes (per 1000 units) · deal99715718%
Forex card issue and load fee · card99715718%
Student fee remittance handling (via AD bank) · remittance99715718%
Inward money transfer payout commission · transaction99715718%
Encashment certificate (duplicate) · certificate99715718%
  • Money changer licence (RBI)Reserve Bank of India (through an authorised dealer bank)
  • FIU-IND registration (PMLA)FIU-IND (Prevention of Money Laundering Act)
  • GST registrationGST department (GSTN)
  • PANIncome Tax Department
  • Shops and Establishments registrationState labour department (Shops and Establishments Act)
  • Professional tax registrationState professional tax office
  • TAN (tax deduction account number)Income Tax DepartmentIf it applies
  • Udyam (MSME) registrationMinistry of MSME (Udyam portal)If it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

Principal officerHolds RBI authorisation, approves rates, signs returns, deals with RBI, FIU and auditor.
Counter cashierQuotes rates, checks KYC and notes, makes FLM entries, pays and receives cash.
Back-office executiveDaily summary, bank buying and selling of notes, returns, CTR and STR drafts.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a money changer or remittance agent?

Type one line about your business when you sign up, for example "Money changer / remittance agent". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

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Run a money changer or remittance agent on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

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