Your customers
- Households
- Hotels and lodges
- Hospitals and hostels (bulk connections)
- Local advertisers
Printing, packaging and media · Services
MatruOS for a local cable TV operator
Set up the way a local cable TV operator runs: share of NCF and distribution fee from the MSO; installation and shifting charges; local channel and scroll ads; set-top box margin; broadband resale on the same lines. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
- 8
- 1
- 2
- 3
- 3
- 8
What this solves
What a local cable TV operator deals with today, and what MatruOS sets up for it
Today
Boxes go dark at expiry because nobody reminded the subscriber. Cash with collection boys does not match portal recharges.
In MatruOS
MatruOS sets up 8 routines, 1 workflow, 3 registers and 8 licences for a local cable TV operator, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Broadcaster
- MSO (headend, SMS/CAS)
- LCO (last mile, collection)
- household
Your suppliers
- MSO (feed, boxes, SMS/LCO portal)
- Fibre and coax cable dealer
- Amplifier and node dealer
- Electricity board (pole rent)
Credit and cash
Subscribers prepay monthly (MSO wallet must be topped up before activation); some old customers pay late in cash; MSO wallet is prepaid by the LCO; box and material suppliers 15-30 days
The LCO must keep the MSO wallet funded before the 1st, when most boxes expire. Cash and UPI come in from the 1st to the 15th. Pole rent, staff and line repairs are paid monthly. Storm repairs and fibre upgrades are lumpy.
Your screens use your words
CustomerSubscriberOrderConnectionItemPackInvoiceReceiptproductChannel packSupplierMSO
How it works
How MatruOS is set up for a local cable TV operator
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Local cable TV operator", typed when you sign up.
- Recognised as a local cable TV operatorRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a local cable TV operator
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists boxes expiring in 3 days, drafts renewal reminders with pack and amount, and checks the wallet covers today's renewals
Asks you before sending
Matches cash and UPI collected per collector with recharges done, flags gaps and drafts the wallet top-up amount
Asks you before paying
Lists boxes lapsed over 7 days with their complaint history and drafts a win-back message or visit list
Asks you before sending
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
7:30 amMorning signal and node check
- 1Check headend or node power and optical levels
- 2List areas with no-signal calls since last night
- 3Assign faults to linemen
10:00 amBoxes expiring today and wallet balance
- 1Pull boxes expiring in the next 3 days from the LCO portal
- 2Wallet balance covers today's renewals
- 3Send renewal reminders by WhatsApp or SMS
4:00 pmDoor-to-door collection round
- 1Collect, give receipt and note mode in the collection sheet
- 2Hand cash to operator same evening
9:00 pmCash, UPI and recharges tally
- 1Cash and UPI received vs recharges done on portal
- 2Top up MSO wallet for tomorrow's expiries
Every week
Mon 11:00 amWeekly churn and win-back list
- 1Boxes expired over 7 days and not renewed
- 2Call or visit with a win-back offer; note reason (DTH, OTT, moved)
Every month
7thMSO invoice and LCO share check
- 1Match MSO invoice and LCO share with active box count
- 2Raise disputes on wrong counts within the agreement window
- 3File GST returns
Every year
MarPole rent and registration renewals
- 1Pay annual pole rent and renew permissions
- 2LCO registration valid; renew 90 days before expiry on Broadcast Seva
- 3Renew or renegotiate MSO interconnection agreement
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
New connection to first recharge
- 1Request and ID taken
- 2CAF filled and box allotted
- 3Installed and signal tested
- 4Box activated on portal
- 5First payment receivedNeeds approval
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Subscriber book
Collection sheet
Complaint book
Fault restoration
Restore signal fast and keep the network safe
Collection and receipt
Every rupee collected is receipted and recharged
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Network capacity fee (first TV, up to 200 SD channels) | 998465 | 18% |
| Basic pack (NCF plus channels) | 998465 | 18% |
| Family HD pack | 998465 | 18% |
| Second TV connection (NCF at 40%) | 998465 | 18% |
| New connection installation | 998465 | 18% |
| SD set-top box | 85287100 | 18% |
| Shifting or reconnection charge | 998465 | 18% |
| Local channel scroll ad | 998365 | 18% |
- Cable operator registration
- GST registration
- Shops and Establishments registration
- Udyam (MSME) registration
- Trade licenceIf it applies
- ISP licence (DoT)If it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Operator (owner)Keeps MSO wallet funded, deals with MSO and electricity board, fixes packs and charges, handles disputes.
Control room operatorWatches headend and nodes, recharges boxes on the LCO portal, logs complaints.
LinemanRepairs line faults, installs and shifts connections, pulls fibre and coax.
Collection boyDoor-to-door collection, gives receipts, reports disconnection requests.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a local cable TV operator?
Type one line about your business when you sign up, for example "Local cable TV operator". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Printing, packaging and media
Other services in printing, packaging and media
Run a local cable TV operator on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes