Your customers
- Students and home users
- Small offices and shops
- Schools and clinics
- Government offices through GeM
Electronics and appliances · Shops and showrooms
MatruOS for a computer, laptop and CCTV shop
Set up the way a computer, laptop and CCTV shop runs: margin on laptops, assembled desktops, printers, peripherals, cartridges and networking; CCTV packages with installation; small service and upgrades; AMC for office customers. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a computer, laptop and CCTV shop deals with today, and what MatruOS sets up for it
Today
RMA items stay with the distributor for weeks and the customer keeps calling. Office bills unpaid for months.
In MatruOS
MatruOS sets up 8 routines, 2 workflows, 3 registers and 6 licences for a computer, laptop and CCTV shop, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- OEM
- IT or CCTV distributor
- computer shop
- user
Your suppliers
- IT hardware distributors (laptops, printers)
- Component dealers in the computer market
- CCTV and security distributors
- Cartridge and consumables wholesalers
Credit and cash
Distributors give 7-30 days on laptops; component dealers mostly cash or 7 days; walk-in customers pay cash, UPI or card EMI; offices pay 30-60 days after bill; government 30-90 days
Fast-moving stock of components; money tied in office credit, RMA items with the distributor, and price drops on laptop stock
Your screens use your words
ItemSystemInvoiceBillproductItemSupplierDistributor
How it works
How MatruOS is set up for a computer, laptop and CCTV shop
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Computer, laptop and CCTV shop", typed when you sign up.
- Recognised as a computer, laptop and CCTV shopRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a computer, laptop and CCTV shop
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists items with the distributor or brand past 7 days and drafts follow-ups and customer updates
Asks you before sending
Prepares statements for offices and institutions with unpaid bills by age
Asks you before sending
Lists AMCs and warranties ending in 45 days and drafts renewal offers
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:30 amMorning component price check and buying
- 1Read dealer price lists for processors, RAM, SSD and hard disks
- 2Buy parts for today's assembled PCs and upgrades
- 3Update counter prices
11:00 amCounter sales and service intake
- 1Bill every laptop, monitor and printer with its serial number
- 2Take service items with a slip and the customer's phone
12:00 pmCCTV site installs
- 1Carry cameras, recorder, disk and cable as per the approved quote
- 2Set up recording, mobile viewing and change the default password
- 3Photo of the recorder screen with all cameras live
Every week
Tue, FriRMA follow-up
- 1List items with the distributor or brand for more than 7 days
- 2Call the distributor and update customers
MonOffice and institution dues
- 1List unpaid office bills older than 30 days
- 2Send statements and call
Every month
5thAMC and warranty renewal offers
- 1List AMCs and CCTV warranties ending in the next 45 days
- 2Send renewal offers
Every year
Feb, MarFinancial-year-end office orders
- 1Quote offices and schools spending budgets before 31 March
- 2Check GeM bids where registered
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Warranty return (RMA)
- 1Item taken from customer
- 2Fault confirmed
- 3Sent to distributor with RMA form
- 4Replacement or repair received
- 5Returned to customer
CCTV job from quote to handover
- 1Site surveyed
- 2Quote approved by customerNeeds approval
- 3Installed and handed over
- 4Paid
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Serial sales
RMA and warranty returns
CCTV jobs
CCTV install and handover
A system that records and is safe from hacking
Assembled PC test
No early failures
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Laptop (everyday) | 8471 | 18% |
| Assembled desktop PC | 8471 | 18% |
| Monitor 22 inch | 8528 | 18% |
| Ink tank printer | 8443 | 18% |
| Toner or ink cartridge | 8443 | 18% |
| SSD 512 GB | 8523 | 18% |
| RAM 8 GB | 8473 | 18% |
| Keyboard and mouse set | 8471 | 18% |
| UPS 600 VA | 8504 | 18% |
| Wi-Fi router | 8517 | 18% |
| CCTV camera (IP or HD) | 8525 | 18% |
| DVR or NVR 8 channel | 8521 | 18% |
- GST registration
- Shops and Establishments registration
- Trade licence
- Udyam (MSME) registration
- GeM seller registrationIf it applies
- Professional tax registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerBuys from distributors and market, quotes offices and CCTV jobs, approves credit.
Counter salesSells, bills with serial numbers, takes service items in.
Hardware technicianAssembles PCs, installs OS, upgrades, sends RMA items.
CCTV installerSurveys sites, lays cable, installs and sets up mobile viewing.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a computer, laptop and CCTV shop?
Type one line about your business when you sign up, for example "Computer, laptop and CCTV shop". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Electronics and appliances
Other shops and showrooms in electronics and appliances
Run a computer, laptop and CCTV shop on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes