Your customers
- Households
- Newly-weds and home movers
- Small offices and shops
- Builders buying in bulk for flats
Electronics and appliances · Shops and showrooms
MatruOS for an electronics and appliance store
Set up the way an electronics and appliance store runs: margin on TVs, ACs, refrigerators, washing machines, microwaves, small appliances and fans; brand target schemes and cashback support; finance company payouts; extended warranty commission; installation and stabiliser add-ons. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
- 9
- 2
- 2
- 3
- 3
- 8
What this solves
What an electronics and appliance store deals with today, and what MatruOS sets up for it
Today
Customers blame the shop when the brand's installation is late. Finance payouts, cashbacks and scheme money pending with no list.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 3 registers and 8 licences for an electronics and appliance store, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Brand
- branch or distributor
- appliance store
- household; brand service network installs and repairs
Your suppliers
- Brand distributors and brand branches
- Consumer finance companies and banks (EMI)
- Extended warranty providers
- Stabiliser and stand makers
Credit and cash
Distributors give 15-45 days' credit with cash discount for early pay; brand-direct dealers pay against channel finance limits; finance payouts T+3 to T+5; brand cashback and scheme credit notes 30-90 days after claim
Stock bought 6-8 weeks before Diwali and before summer; money stuck in display stock, scheme credit notes and finance payouts; slow months Jul-Aug
Your screens use your words
OrderSaleItemApplianceInvoiceBillproductModelSupplierDistributor
How it works
How MatruOS is set up for an electronics and appliance store
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Electronics and appliance store", typed when you sign up.
- Recognised as an electronics and appliance storeRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an electronics and appliance store
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists deliveries without installation after 48 hours and drafts escalation and customer messages
Asks you before sending
Lists pending finance payouts, cashback, scheme and price-protection claims with age and drafts reminders
Asks you before sending
Shows stock by category and age and drafts the next season's booking from last year's sales
Asks you before sending
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:30 amOpen the showroom
- 1Switch on display TVs and demo units
- 2Price tags and BEE star labels on every display unit
- 3Note today's offers from brands and finance companies
11:30 amDeliveries and installation booking
- 1Load today's deliveries by serial number
- 2Book installation with the brand and give the call number to the customer
- 3Get delivery sign-off and a photo of the unboxed unit
4:00 pmChase pending installations
- 1List deliveries older than 48 hours without installation
- 2Escalate with the brand and call the customer
9:30 pmClose the day
- 1Match bills with serials, cash, card and finance cases
- 2Record finance cases awaiting payout
Every week
WedWeekly claims follow-up
- 1List finance payouts, cashback and scheme claims not received
- 2Send reminders with references
Every month
1stMonthly stock count and ageing
- 1Count stock by serial, including display units
- 2List models older than 90 days for discount or return
Every year
MarYearly licence and insurance renewal
- 1Renew shop licence, trade licence and stock insurance
- 2Check fire extinguishers
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Sale to installation
- 1Billed with serial number
- 2Discount above limit approvedNeeds approval
- 3Delivered and signed
- 4Installed by brand
- 5Happy call
Claim to credit note
- 1Claim raised with proof
- 2Distributor or brand acceptsNeeds approval
- 3Credit note or payment received
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Serial stock
Delivery and installation
Finance and scheme claims
Delivery and installation
Unit reaches undamaged and warranty starts
Display stock compliance
No fines or complaints over labels and prices
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| LED TV 43 inch | 8528 | 18% |
| Split AC 1.5 ton inverter | 8415 | 18% |
| Refrigerator double door | 8418 | 18% |
| Washing machine front load | 8450 | 18% |
| Washing machine semi-automatic | 8450 | 18% |
| Microwave oven | 8516 | 18% |
| Mixer grinder | 8509 | 18% |
| Ceiling fan | 8414 | 18% |
| Air cooler | 8479 | 18% |
| Water heater (geyser) | 8516 | 18% |
| Dishwasher | 8422 | 18% |
| Voltage stabiliser | 8504 | 18% |
- GST registration
- Shops and Establishments registration
- Trade licence
- Udyam (MSME) registration
- Fire NOCIf it applies
- Professional tax registrationIf it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerBuys stock and books schemes, fixes prices, handles finance companies, approves discounts.
Floor salesDemonstrates, closes sales, sells extended warranty and stands.
Accounts and billingBills with serial numbers, files claims, matches payouts.
Delivery staffDeliver and unbox, book installation, collect delivery sign-off.
Brand promoterSells his brand on the floor.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an electronics and appliance store?
Type one line about your business when you sign up, for example "Electronics and appliance store". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Electronics and appliances
Other shops and showrooms in electronics and appliances
Run an electronics and appliance store on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes