Your customers
- Walk-in patients with prescriptions
- Regular chronic patients
- Clinics and nursing homes on credit
- Doctors' dispensing needs
- Institutions
Health and pharma · Shops and showrooms
MatruOS for a chemist and druggist
Set up the way a chemist and druggist runs: retail margin on prescription medicines, generics, OTC products, surgical items, baby care, wellness and cosmetics; some earn from free home delivery loyalty and from clinic and nursing home supply on credit. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a chemist and druggist deals with today, and what MatruOS sets up for it
Today
Expired stock is found after the stockist's return window and written off (1-3% of purchases). Shortage book on paper; patients sent back and buy elsewhere.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 4 registers and 8 licences for a chemist and druggist, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- company
- C&F agent
- stockist
- chemist
- patient
Your suppliers
- Pharma stockists and distributors
- PCD franchisees for generics
- Surgical distributors
- FMCG and baby care distributors
- PMBI warehouse (Jan Aushadhi)
Credit and cash
Stockists give 15-30 days; patients pay cash or UPI; regular families sometimes monthly; clinics and nursing homes 30-60 days
Stock of ₹5-30 lakh turns roughly once a month; stockists are paid 15-30 days after purchase; expiry returns credited 1-3 months later; clinic credit 30-60 days
Your screens use your words
CustomerPatientOrderPrescriptionItemMedicineInvoiceBillproductMedicine
How it works
How MatruOS is set up for a chemist and druggist
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Chemist and druggist", typed when you sign up.
- Recognised as a chemist and druggistRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a chemist and druggist
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Turns shortages and items below minimum into orders split across stockists by best rate and scheme
Asks you before sending
Reads each purchase bill, checks rate, scheme, batch and expiry against the order, and lists differences to raise with the stockist
Works it out and shows you
Ages clinic, nursing home and regular-patient dues and drafts statements
Asks you before sending
Lists stock expiring within each stockist's return window, drafts return notes, and checks H1 entries against H1 sales bills
Works it out and shows you
Finds chronic patients due for refills from their last purchase and drafts reminder messages offering delivery
Asks you before sending
1 / 5
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:00 amOpening and fridge check
- 1Fridge temperature
- 2Licence and pharmacist certificate displayed
- 3Pharmacist on duty for the session
11:00 amShortage book to stockist orders
- 1Read the shortage book and items below minimum
- 2Split orders across stockists by rate, scheme and availability
- 3Send orders by phone or app
2:00 pmCheck stockist deliveries against orders
- 1Batch and expiry on each item; nothing expiring within 6 months unless agreed
- 2Rate against agreed PTR and scheme free goods received
- 3Enter the purchase bill in the billing software
10:00 pmEvening fridge log and cash close
- 1Fridge temperature
- 2Cash, UPI and card totals against billing software
- 3Credit bills to clinics and regulars noted
- 4H1 entries complete for the day
Every week
Mon 12:00 pmWeekly stockist payments and clinic dues
- 1Pay stockist bills falling due this week
- 2List clinic and nursing home dues past 30 days
- 3Send statements
Every month
1stMonthly near-expiry sorting and returns
- 1Pull medicines expiring in the next 3 months
- 2Group by stockist and company return window
- 3Make return notes and hand over
- 4Expired stock kept separately marked not for sale
20thMonthly chronic patient refill reminders
- 1List regular diabetes, BP and thyroid patients due for refills
- 2Send reminders and offer home delivery
Every year
MarYearly licence retention and pharmacist registration
- 1Pay the drug licence retention fee
- 2Pharmacist registration with the state pharmacy council current
- 3Year-end stock count and GST reconciliation
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Prescription to bill
- 1Prescription checked
- 2Medicines picked
- 3Schedule H1 entry madeNeeds approval
- 4Billed and paid
Expiry return to credit note
- 1Return note made
- 2Accepted by stockistNeeds approval
- 3Credit note adjusted
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Schedule H1 register
Shortage and order book
Near-expiry and return book
Fridge temperature log
Dispensing and records
Sell prescription drugs only as the law allows and keep records an inspector accepts
Cold chain and storage
Insulin, vaccines and other cold items stay effective
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Paracetamol 650 mg tablets (strip of 15) | 3004 | 5% |
| Azithromycin 500 mg tablets (strip of 3) | 3004 | 5% |
| Metformin 500 mg tablets (strip of 15) | 3004 | 5% |
| Amlodipine 5 mg tablets (strip of 15) | 3004 | 5% |
| Pantoprazole 40 mg tablets (strip of 15) | 3004 | 5% |
| Cough syrup 100 ml | 3004 | 5% |
| Human insulin 40 IU/ml 10 ml vial | 3004 | 5% |
| Life-saving drug on the nil-GST list | 3004 | 0% |
| ORS sachet 21 g | 3004 | 5% |
| Generic paracetamol 500 mg (strip of 10) | 3004 | 5% |
| Disposable syringe 2 ml | 9018 | 5% |
| Digital thermometer | 9025 | 5% |
- GST registration
- Udyam (MSME) registration
- Retail drug licence (Forms 20/21)
- Shops and Establishments registration
- FSSAI food licenceIf it applies
- Trade licenceIf it applies
- Professional tax registrationIf it applies
- Wholesale drug licence (Forms 20B/21B)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
ProprietorBuys from stockists, sets discounts, gives credit to clinics and regulars, licences and inspector visits.
Registered pharmacistChecks prescriptions, dispenses Schedule H, H1 and X drugs, counsels patients, signs registers.
Counter assistantPicks medicines, cuts strips, bills with batch and expiry, shelves stock.
Delivery boyHome and clinic deliveries, collects cash, brings stockist returns.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a chemist and druggist?
Type one line about your business when you sign up, for example "Chemist and druggist". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other shops and showrooms in health and pharma
Run a chemist and druggist on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes