Your customers
- Walk-in customers
- Patients with eye doctor prescriptions
- School children and parents
- Corporate, school and society camps
Health and pharma · Shops and showrooms
MatruOS for an optical store
Set up the way an optical store runs: spectacle frames and lenses (main), contact lenses and solutions, sunglasses, reading glasses, repairs and fittings; eye test usually free or nominal. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What an optical store deals with today, and what MatruOS sets up for it
Today
Lab jobs come back late or wrong and customers keep calling. Customers never called back for yearly and 6-monthly eye checks.
In MatruOS
MatruOS sets up 8 routines, 1 workflow, 3 registers and 6 licences for an optical store, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Lens maker and frame maker
- wholesaler and Rx lab
- optical store
- customer
Your suppliers
- Frame wholesalers
- Rx lens labs
- Lens distributors
- Contact lens distributors
- Sunglass wholesalers
Credit and cash
Customers pay 30-50% advance and the balance on delivery; labs and wholesalers give 30 days; camp orders billed to employers in 30 days
Daily cash and UPI; lab bills monthly; frame stock bought in bulk at trade fairs with 30-60 days credit; slow frames lock money
Your screens use your words
OrderJob orderItemFrame or lensInvoiceBillproductItemSupplierLab or wholesalerJobSpectacle job
How it works
How MatruOS is set up for an optical store
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Optical store", typed when you sign up.
- Recognised as an optical storeRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an optical store
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists jobs at the lab past the promised date, drafts the chase message to the lab, and messages customers when their glasses are ready with the balance due
Asks you before sending
Shows frames by days in stock, suggests discount or exchange for those over 180 days, and drafts a reorder of fast sellers
Asks you before sending
Lists adults due a yearly check and children due a 6-monthly check and sends reminders with a slot
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:00 amOpen, clean display and check deliveries due
- 1Clean display and testing room; check trial set and chart lighting
- 2List today's promised deliveries and their status
12:30 pmSend jobs to the lab and chase late ones
- 1Send new job orders to the Rx lab with power, PD and fitting height
- 2Chase jobs past promised date; repeat at 18:00 pick-up
3:00 pmFit and check every pair before delivery
- 1Check each lens on the lensometer against the job order
- 2Check optical centres against PD and fitting height
- 3Message the customer that glasses are ready with balance due
Every week
MonFrame stock ageing and reorder
- 1List frames unsold for over 180 days for discount or exchange
- 2Reorder fast-selling kids and TR90 frames
Every month
5thEye check recalls
- 1List adults due a yearly check and children due a 6-monthly check
- 2Send reminders with a booking slot
10thLab and wholesaler accounts
- 1Match lab bills with job orders; deduct remakes caused by the lab
- 2Pay lab and wholesalers
Every year
MarYear-end stock count and registrations
- 1Count frames and lenses; write off broken stock
- 2Renew shop licence and medical device seller registration where needed
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Eye test to delivery
- 1Eye test and prescription
- 2Frame and lens chosen and measured
- 3Advance paid
- 4Sent to lab or cut in-house
- 5Fitted and checked
- 6Delivered and balance paid
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Prescription card
Job order
Frame stock
Eye test and referral
Right power, and eye disease sent to a doctor
Lens and fitting check before delivery
No remakes; glasses the customer can wear
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Eye test (refraction) | 999312 | 0% |
| Metal spectacle frame | 9003 | 5% |
| TR90 or acetate frame | 9003 | 5% |
| Single vision lens anti-glare | 9001 | 5% |
| Blue cut single vision lens | 9001 | 5% |
| Photochromic lens | 9001 | 5% |
| Bifocal lens (kryptok or D-top) | 9001 | 5% |
| Progressive lens | 9001 | 5% |
| Monthly contact lenses | 9001 | 5% |
| Contact lens solution | 3307 | 18% |
| Sunglasses | 9004 | 18% |
| Ready reading glasses | 9004 | 5% |
- GST registration
- Shops and Establishments registration
- Trade licence
- Professional tax registration
- Medical device registration or licenceIf it applies
- Udyam (MSME) registration
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OptometristEye tests, prescriptions, contact lens fitting, children's checks, refers eye disease to the doctor.
OwnerFrame buying, lab tie-ups, pricing and discounts, camps, money.
FitterEdging and fitting, lensometer check, repairs, adjustments.
Sales assistantFrame selection, measurements, order slips, deliveries and balance collection.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an optical store?
Type one line about your business when you sign up, for example "Optical store". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other shops and showrooms in health and pharma
Run an optical store on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes