Your customers
- Private hospitals and nursing homes
- Clinics and diagnostic centres
- Government hospitals by tender
- Medical colleges
- Corporate chains
Health and pharma · Traders and distributors
MatruOS for a medical equipment dealer
Set up the way a medical equipment dealer runs: margin on equipment sales (10-25% for dealers, more on own-import), installation, AMC and CMC contracts, spare parts and accessories (probes, cables, batteries), demo and loaner rental, tender supplies. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
- 8
- 2
- 2
- 3
- 3
- 9
What this solves
What a medical equipment dealer deals with today, and what MatruOS sets up for it
Today
ICU equipment down and the engineer goes to the wrong call first. Quotes go cold without follow-up.
In MatruOS
MatruOS sets up 8 routines, 2 workflows, 3 registers and 9 licences for a medical equipment dealer, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- OEM or importer
- dealer
- hospital; dealer services the base for life
Your suppliers
- OEMs and importers
- Spare parts suppliers
- Calibration lab
- Transporters
Credit and cash
Private hospitals pay 30-50% advance and balance on installation or 30-90 days; government pays after installation and inspection, 60-120 days, holds 3-10% performance security; OEMs give 30-60 days or want advance
Large tickets with long receivables; service contracts bring steady monthly cash; demo stock ties up capital
Your screens use your words
CustomerHospitalOrderPurchase orderItemEquipmentInvoiceTax invoiceproductModel
How it works
How MatruOS is set up for a medical equipment dealer
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Medical equipment dealer", typed when you sign up.
- Recognised as a medical equipment dealerRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a medical equipment dealer
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Orders open calls by criticality and downtime, matches engineers by area and skill, flags loaner need and spares to order
Works it out and shows you
Lists stale quotes and closing tenders, drafts follow-up messages and a short note on each deal's next step
Asks you before sending
Lists warranties and contracts ending in 60 days and drafts renewal quotes with each machine's uptime
Asks you before sending
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:00 amMorning service-call board
- 1List open calls by downtime; ICU equipment first
- 2Assign engineers and loaners; order spares
11:00 amSales visits and demos
- 1Visit 3-4 hospitals; log each enquiry and next step
- 2Book demos with the doctor who will use it
Every week
MonWeekly pipeline and tender review
- 1Review quotes over 15 days old and tenders closing this week
- 2Decide discounts and EMD
FriCollections and security deposits
- 1List invoices over 60 days and EMD or security to be released
- 2Follow up with hospitals and tender offices
Every month
1stPreventive maintenance schedule
- 1List machines due for PM this month by hospital
- 2Book visits and electrical safety tests
10thWarranty and AMC renewals
- 1List warranties and contracts ending in 60 days
- 2Send renewal quotes with uptime record
Every year
AprRenew OEM authorisations, MD-42 and AERB
- 1Renew OEM dealer certificates for tenders
- 2Check MD-42 registration and AERB authorisation validity
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Enquiry to installation
- 1Enquiry and needs noted
- 2Demo done
- 3Quotation approvedNeeds approval
- 4PO and advance received
- 5Delivered and installed
- 6Balance collected
Breakdown call
- 1Call logged
- 2Engineer visit
- 3Spare or loaner
- 4Closed with hospital sign-off
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Enquiries and quotations
Installed base
Service calls
Installation and preventive maintenance
Equipment works safely and the hospital passes audits
Tender bid
Bid on time with every document
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Multipara patient monitor | 9018 | 5% |
| 12-channel ECG machine | 9018 | 5% |
| Defibrillator with monitor | 9018 | 5% |
| ICU ventilator | 9019 | 5% |
| Syringe infusion pump | 9018 | 5% |
| Oxygen concentrator (10 L) | 9019 | 5% |
| Motorised ICU bed | 9402 | 5% |
| LED OT light | 9405 | 18% |
| Steam autoclave (horizontal) | 8419 | 18% |
| Digital X-ray system | 9022 | 5% |
| SpO2 probe or ECG cable (spare) | 9018 | 5% |
| Comprehensive maintenance contract (CMC) | 998719 | 18% |
- Medical device registration or licence
- GST registration
- Shops and Establishments registration
- Udyam (MSME) registration
- AERB licence (X-ray)If it applies
- GeM seller registrationIf it applies
- Import Export Code (IEC)If it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerOEM relations, pricing, tenders, credit.
Sales executiveHospital visits, demos, quotations, follow-ups.
Service engineerInstallation, preventive maintenance, breakdowns, training.
Service coordinatorLogs calls, assigns engineers, spares, contract renewals.
Accounts and tender clerkInvoices, EMD and security, collections, GeM bids.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a medical equipment dealer?
Type one line about your business when you sign up, for example "Medical equipment dealer". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other traders and distributors in health and pharma
Run a medical equipment dealer on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes