Your customers
- Passers-by and regulars
- Shops and offices on monthly account
- Drivers and workers
- Police and staff on credit
Hotels, restaurants and travel · Shops and showrooms
MatruOS for a chai tapri
Set up the way a chai tapri runs: tea and coffee by the cup; snacks (bun maska, samosa, biscuits); small margin on cigarettes, bidis and paan masala; monthly office tea accounts. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
- 7
- 1
- 2
- 3
- 3
- 4
What this solves
What a chai tapri deals with today, and what MatruOS sets up for it
Today
Office and shop monthly tea accounts disputed or left unpaid. Milk, sugar and gas prices rise but the cup price is not revised.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 4 licences for a chai tapri, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Dairy and kirana
- tea stall
- passer-by and office
Your suppliers
- Dairyman (milk twice a day)
- Kirana or wholesaler (sugar and tea dust)
- Local bakery (bun and rusk)
- Paan and cigarette wholesaler
- Commercial LPG distributor
Credit and cash
Milk on a monthly card; cigarettes in cash; offices and shops pay monthly; regulars a few days
Daily cash and UPI pays cigarettes and sugar; milk bill and office hisaab both settle at month end
Your screens use your words
OrderCupItemCupInvoiceHisaabproductItemSupplierWala
How it works
How MatruOS is set up for a chai tapri
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Chai tapri", typed when you sign up.
- Recognised as a chai tapriRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a chai tapri
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Keeps a running count per office from the helper's entries and prepares month-end bills for the owner to send on WhatsApp
Asks you before sending
Suggests tomorrow's milk litres by weekday and weather, and matches cups taken out by the helper with cash returned
Works it out and shows you
Works out cost per cup from milk, sugar, tea and gas; alerts when margin falls; prepares a monthly income statement for loans
Works it out and shows you
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
5:30 amOpen and first boil
- 1Milk received and boiled; litres noted on the milk card
- 2Glasses washed in clean water; sugar and tea covered
10:30 amOffice and shop tea rounds
- 1Note cups and snacks per office on each round
- 2Collect cash from cash customers on the round; hand back to the owner
9:30 pmNight close
- 1Count cash and UPI; cash returned by helper against cups taken out
- 2Milk left; decide tomorrow's litres
Every week
MonSugar, tea, snacks and cigarette stock
- 1Count cigarette packs and bidis; buy from wholesaler
- 2Buy sugar and tea dust; book gas
Every month
1stMonth-end office hisaab and milk bill
- 1Send each office its cups and amount; collect
- 2Pay the milkman's monthly bill against the milk card
Every year
AprFSSAI and spot licence renewal
- 1Renew FSSAI registration and shop or vending licence
- 2Check tobacco display and no-sale-to-minors board
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Office tea on monthly account
- 1Office opens an account
- 2Cups noted on each round
- 3Month-end bill sent
- 4Office manager accepts billNeeds approval
- 5Paid and diary cleared
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Office chai diary
Milk card
Day close
Tea hygiene
Safe tea and clean glasses
Tobacco sale rules
Avoid fines and seizure
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Cutting chai | 996331 | 5% |
| Full chai (adrak or masala) | 996331 | 5% |
| Coffee | 996331 | 5% |
| Bun maska | 996331 | 5% |
| Samosa or pakoda | 996331 | 5% |
| Biscuits and rusk (packet) | 1905 | 5% |
| Cigarette (single stick) | 2402 | 40% |
| Bidi bundle | 2403 | 18% |
| Packaged drinking water 1 litre | 2201 | 5% |
- FSSAI food licence
- Trade licenceIf it applies
- Shops and Establishments registrationIf it applies
- Udyam (MSME) registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Owner (chaiwala)Brews tea, buys sugar and cigarettes, collects monthly hisaab, pays the milkman.
Helper (chotu)Office rounds with the kettle, washes glasses, serves, collects cash on rounds.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a chai tapri?
Type one line about your business when you sign up, for example "Chai tapri". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other shops and showrooms in hotels, restaurants and travel
Run a chai tapri on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes