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Hotels, restaurants and travel · Traders and distributors

MatruOS for a commercial kitchen equipment dealer

Set up the way a commercial kitchen equipment dealer runs: dealer margin on equipment, installation charges, spares, service calls and annual maintenance contracts. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

Hotels, restaurants and travelReady when you sign up

  • 8routines on a timetable
  • 1workflows with approvals
  • 2SOPs and checks
  • 3registers of your own
  • 3jobs for your AI team
  • 6licences tracked

7-day free trial, no card needed.

What this solves

What a commercial kitchen equipment dealer deals with today, and what MatruOS sets up for it

01Today

Kitchen-down calls wait behind routine calls and clients switch dealers. Warranty parts replaced but never claimed from the principal.

02In MatruOS

MatruOS sets up 8 routines, 1 workflow, 3 registers and 6 licences for a commercial kitchen equipment dealer, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. Manufacturer or importer
  2. dealer
  3. kitchen

Your customers

  • New restaurants and cafés
  • Hotels and resorts
  • Bakeries and sweet shops
  • Cloud kitchens and QSR franchisees
  • Hospital and industrial canteens
  • Caterers

Your suppliers

  • Equipment manufacturers and importers
  • Stainless-steel fabricators
  • Spare parts distributors
  • Transporters

Credit and cash

Principals want advance or 15-30 days; customers pay 30-50% with order, ~40% before dispatch, balance after installation; chains and hotels pay 30-60 days; finance companies pay the dealer on disbursal

Customer advances fund principal orders; stock of fast items (chillers, mixers) ties up money; balances after installation take 30-90 days

Your screens use your words

  • CustomerClient
  • OrderProject
  • ItemEquipment
  • InvoiceBill
  • SupplierPrincipal
  • productModel

How it works

How MatruOS is set up for a commercial kitchen equipment dealer

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Commercial kitchen equipment dealer", typed when you sign up.
  2. Recognised as a commercial kitchen equipment dealerRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a commercial kitchen equipment dealer

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Support agent

Ranks open calls by kitchen-down and promise time, checks warranty and AMC status and spares, and suggests technician routes; flags parts to claim from principals

Reads service calls and serial numbers and warranty

Works it out and shows you

Sales executive

Lists quotes to follow up, principal orders late against promise, and projects ready for installation, with draft messages

Reads project register

Asks you before sending

Sales executive

Finds warranties and AMCs ending in 60 days and drafts renewal offers with the machine list and last service history

Reads serial numbers and warranty

Asks you before sending

1 / 3

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day2

  • 9:00 amAllot today's service callsService manager · 3 steps
    1. 1Rank calls by kitchen-down first, then today, then this week
    2. 2Check spares in stock for each call
    3. 3Send technicians with route and client contact
  • 6:30 pmClose calls and update serialsService manager · 2 steps
    1. 1Close finished calls with parts used and job sheet photo
    2. 2Raise warranty claims on principals for parts replaced

Every week2

  • MonProject pipeline reviewOwner · 2 steps
    1. 1Review open quotes, principal orders and expected deliveries
    2. 2Chase principals on late consignments
  • ThuAdvances and balance collectionAccounts person · 2 steps
    1. 1List pre-dispatch payments due and balances after installation
    2. 2Send reminders; follow up finance disbursals

Every month2

  • 1stAMC renewal and preventive visitsService manager · 2 steps
    1. 1List warranties and AMCs ending in the next 60 days
    2. 2Send renewal offers; plan this month's preventive visits
  • 10thPrincipal account and scheme reconciliationAccounts person · 1 steps
    1. 1Match principal ledger, target schemes and warranty credit notes

Every year1

  • AprPrincipal targets and dealership renewalOwner · 1 steps
    1. 1Agree yearly targets and margins with each principal; renew dealership letters

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Quote to handover

  1. 1Site visit and model selectionSales engineer
  2. 2Quote with layout and load listSales engineer
  3. 3Order and advance receivedOwnerNeeds approval
  4. 4Ordered on principalAccounts person
  5. 5Delivered to siteService manager
  6. 6Installed and commissionedTechnician
  7. 7Warranty registered and balance billedAccounts person

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Projects

    Client · Phone · Status · Quote value · Advance received · Finance company · Expected delivery · Balance due

  • Serial numbers and warranty

    Serial number · Model · Client · Installed on · Warranty registered with principal · Warranty till · AMC till

  • Service calls

    Client · Serial number · Complaint · Priority · Technician · Parts used · Warranty claim on principal · Closed

  • Installation and commissioning

    Machines run to spec and warranty is valid

    5 steps with checks

  • Warranty claim on principal

    Get every warranty part paid back

    3 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Undercounter refrigerator, 2 door · piece841818%
Reach-in refrigerator, 4 door · piece841818%
Chest deep freezer, 500 litre · piece841818%
Ice cube machine, 50 kg a day · piece841818%
Combi steam oven, 6 tray · piece841918%
Electric pizza oven, single deck · piece851418%
Commercial dishwasher, hood type · piece842218%
Planetary mixer, 20 litre · piece843818%
Vegetable cutting machine · piece843818%
Espresso coffee machine, 2 group · piece841918%
Water softener for dishwasher · piece842118%
Installation and commissioning · machine99546818%
  • GST registrationGST department (GSTN)
  • Udyam (MSME) registrationMinistry of MSME (Udyam portal)
  • Shops and Establishments registrationState labour department (Shops and Establishments Act)
  • Trade licenceMunicipal corporation or panchayatIf it applies
  • EPR registration for e-wasteCPCB (E-Waste Management Rules 2022)If it applies
  • Import Export Code (IEC)DGFT (Import Export Code)If it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

OwnerPrincipal relations, pricing and discounts, big project closings, finance tie-ups.
Sales engineerSite visits, model selection, layouts and quotes, follow-up.
Service managerAllots service calls, warranty claims, spares stock, AMC renewals.
TechnicianInstallation, commissioning, repairs, preventive maintenance.
Accounts personBilling, advances, principal payments, collections, GST.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a commercial kitchen equipment dealer?

Type one line about your business when you sign up, for example "Commercial kitchen equipment dealer". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Hotels, restaurants and travel

Other traders and distributors in hotels, restaurants and travel

All 32 business types in hotels, restaurants and travel

Run a commercial kitchen equipment dealer on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

See plans and what each includes
Chat with the MatruOS team on WhatsApp, +91 97234 99901