Your customers
- Restaurants and dhabas
- Hotels and resorts
- Caterers
- Cloud kitchens
- Cafés and QSR outlets
- Industrial and hospital canteens
Hotels, restaurants and travel · Traders and distributors
MatruOS for a HoReCa food-service distributor
Set up the way a HoReCa food-service distributor runs: margin on grocery, frozen, dairy, sauces, cleaning and disposables delivered to food-service kitchens; brand schemes and distributor margins. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a HoReCa food-service distributor deals with today, and what MatruOS sets up for it
Today
WhatsApp orders missed or keyed wrong at night. Hotel and restaurant credit runs past 45-60 days.
In MatruOS
MatruOS sets up 9 routines, 1 workflow, 4 registers and 6 licences for a HoReCa food-service distributor, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Brand or mill
- C&F or stockist
- HoReCa distributor
- kitchen
Your suppliers
- Brand companies and their C&F agents
- Rice and flour mills
- Oil refiners
- Frozen food makers
- Cleaning chemical makers
- Packaging and disposables makers
Credit and cash
Buys on 7-30 days from brands (some need advance); sells on cash or weekly credit to small restaurants and 30-45 days on rate contract to hotels and chains
Customer credit is 2-4 times supplier credit; working capital from CC limit; returns and short-expiry stock eat margin
Your screens use your words
CustomerAccountOrderIndentItemSKUInvoiceBillSupplierCompanyproductItem
How it works
How MatruOS is set up for a HoReCa food-service distributor
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "HoReCa food-service distributor", typed when you sign up.
- Recognised as a HoReCa food-service distributorRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a HoReCa food-service distributor
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Turns chef and storekeeper messages into indents with SKUs and quantities, flags accounts over limit, and builds route-wise picking lists
Works it out and shows you
Lists short-expiry batches with the accounts most likely to take them, and drafts company POs from weekly sales and lead times
Asks you before sending
Prepares each account's statement with signed challan photos attached and a reminder in the chef's or owner's language
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
4:30 amPick by expiry and load vans
- 1Pick oldest expiry first; nothing under the account's minimum shelf life
- 2Frozen goods stay below -18°C until loaded
- 3Driver signs the loading sheet
6:30 amMorning delivery run
- 1Deliver before 12:00; storekeeper counts and signs the challan
- 2Bring back returns with reason, and cash or cheques
9:30 pmClose tomorrow's indents
- 1Collect WhatsApp lists, salesman indents and hotel POs
- 2Check each account against credit limit; hold if over
- 3Make picking lists by route
Every week
MonShort-expiry review
- 1List batches expiring in 30 days
- 2Push to fast accounts or return to company under scheme
FriOutstanding statements and collection calls
- 1Send each account its statement with unpaid bills
- 2Visit accounts over credit days
Tue, FriOrder from companies
- 1Check stock against average weekly sales and lead time
- 2Place POs; claim pending schemes and credit notes
Every month
1stMonthly rate contract revision
- 1Revise contract rates for oil, rice, sugar and dairy from company price changes
- 2Send the revised rate list to hotel purchase departments
Every year
MarFSSAI and trade licence renewal
- 1Renew FSSAI licence and shop licence; calibrate scales
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Indent to collection
- 1Indent received
- 2Credit check passedNeeds approval
- 3Picked and loaded
- 4Delivered and challan signed
- 5Bill posted and paid
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Indents
Deliveries and returns
Customer credit ledger
Batch and expiry stock
Cold chain and first-expiry-first-out
No spoiled or short-dated goods reach a kitchen
Delivery proof and returns
Every bill is backed by a signed challan, so no dispute later
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Refined sunflower oil, 15 litre tin | 1512 | 5% |
| Palmolein oil, 15 kg tin | 1511 | 5% |
| Basmati rice (sella), 25 kg bag | 1006 | 5% |
| Maida, 50 kg bag (bulk) | 1101 | 0% |
| Frozen French fries, 2.5 kg pack | 2004 | 5% |
| Mozzarella cheese, 2 kg block | 0406 | 5% |
| Table butter, 500 g | 0405 | 5% |
| Tomato ketchup, 1 kg pouch | 2103 | 5% |
| Mayonnaise, 1 kg | 2103 | 5% |
| Sugar, 50 kg bag | 1701 | 5% |
| Dishwash liquid, 5 litre | 3402 | 18% |
| Floor cleaner, 5 litre | 3402 | 18% |
- GST registration
- FSSAI food licence
- Udyam (MSME) registration
- Shops and Establishments registration
- Trade licenceIf it applies
- Weighing scale stampingIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerSets rates, signs rate contracts, buys from companies, approves credit.
SalesmanVisits chefs and storekeepers, takes indents, collects payments, handles complaints.
Godown in-chargeReceives stock, picks by expiry, loads vans, checks cold room.
Driver and helperDeliver, get challan signed, bring returns and cash.
Accounts personBilling, ledgers, statements, GST.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a HoReCa food-service distributor?
Type one line about your business when you sign up, for example "HoReCa food-service distributor". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other traders and distributors in hotels, restaurants and travel
Run a HoReCa food-service distributor on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes