Your customers
- Hotels and resorts
- Restaurants and cafés
- Banquet halls and caterers
- Hospitals and hostels
- Clubs and corporate guest houses
Hotels, restaurants and travel · Traders and distributors
MatruOS for a crockery, cutlery and linen supplier
Set up the way a crockery, cutlery and linen supplier runs: margin on tableware, glassware, cutlery, buffet ware and linen; opening orders, replacement re-orders and seasonal hire to caterers. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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- 5
What this solves
What a crockery, cutlery and linen supplier deals with today, and what MatruOS sets up for it
Today
Accounts buy breakage replacements elsewhere because nobody asks at the right time. A pattern runs out and the hotel's sets no longer match.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 5 licences for a crockery, cutlery and linen supplier, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Cluster maker or importer
- supplier
- hotel or caterer
Your suppliers
- Ceramic makers (Khurja and Thangadh)
- Glass makers (Firozabad) and importers
- Steel and brass ware makers (Moradabad and Jagadhri)
- Linen weavers and processors (Panipat, Karur and Solapur)
- Embroidery and logo printing job workers
Credit and cash
Opening orders 30-50% advance; hotel re-orders 30-60 days; caterers pay cash or advance for hire; makers want advance on custom patterns and 30 days on regular lines
Pattern stock has to be held for years for re-orders; custom logo orders need advance; hire stock earns only in the wedding season
Your screens use your words
CustomerAccountItemPatternInvoiceBillSupplierMakerproductItem
How it works
How MatruOS is set up for a crockery, cutlery and linen supplier
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Crockery, cutlery and linen supplier", typed when you sign up.
- Recognised as a crockery, cutlery and linen supplierRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a crockery, cutlery and linen supplier
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Finds accounts due for breakage or linen re-orders from their usual cycle and par levels, and drafts a message to the steward or housekeeper with their exact patterns
Asks you before sending
Flags patterns below reorder level that live accounts still use, flags hire breakage not yet billed, and drafts maker orders
Asks you before sending
Prepares hotel statements with GRN numbers and drafts follow-ups for bills past 45 days
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:00 amCheck and dispatch today's orders
- 1Check each piece for chips, cracks and shade against the approved sample
- 2Pack with dividers; count and photograph before dispatch
11:30 amCount hire stock back from events
- 1Count returned pieces against the hire challan; record breakage and shortage
- 2Wash and stack; bill breakage to the caterer
Every week
MonPar-stock and breakage re-order reminders
- 1List accounts whose last order is older than their usual cycle
- 2Call housekeeping and stewarding for breakage and linen condemnation counts
WedOrder patterns from makers
- 1Check pattern stock against reorder levels and open orders
- 2Order same lot or shade where possible
Every month
5thHotel statements and collections
- 1Send statements to hotel accounts with GRN copies
- 2Follow up bills past 45 days
Every year
Jan, FebHotel annual re-order budgets
- 1Meet purchase heads before budgets close; quote yearly re-order contracts
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Hotel or restaurant opening set
- 1Spec and quantities from client
- 2Samples approved
- 3Advance receivedNeeds approval
- 4Ordered on makers
- 5Lots inspected and delivered
- 6GRN received and billed
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Account pattern specs
Orders
Pattern and lot stock
Lot inspection
No chipped or mismatched piece reaches a hotel
Hire out and back
Every hired piece comes back or is paid for
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Porcelain dinner plate, 27 cm, white | 6911 | 5% |
| Porcelain cup and saucer | 6911 | 5% |
| Stoneware quarter plate | 6912 | 5% |
| Melamine serving bowl | 3924 | 5% |
| Tumbler glass, 300 ml | 7013 | 18% |
| Stemmed water goblet | 7013 | 18% |
| SS table spoon and fork (pair) | 8215 | 5% |
| Chafing dish, rectangular, 9 litre | 7323 | 5% |
| Gastronorm pan 1/1, 65 mm | 7323 | 5% |
| Copper serving handi | 7418 | 5% |
| Bed sheet, white, 300 thread count, king | 6302 | 5% |
| Bath towel, 600 gsm | 6302 | 5% |
- GST registration
- Udyam (MSME) registration
- Shops and Establishments registration
- Trade licenceIf it applies
- Import Export Code (IEC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerBuys from clusters and importers, prices, approves credit, handles hotel purchase heads.
SalesmanVisits chefs, housekeepers and purchase managers, takes re-orders, delivers samples.
Godown in-chargeChecks lots, packs, counts hire stock out and back, records breakage.
Accounts personBilling, ledgers, collections, GST.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a crockery, cutlery and linen supplier?
Type one line about your business when you sign up, for example "Crockery, cutlery and linen supplier". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other traders and distributors in hotels, restaurants and travel
Run a crockery, cutlery and linen supplier on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes