Your customers
- Students
- Young professionals and remote workers
- Couples and families
- Office orders
- Delivery app customers
Hotels, restaurants and travel · Services
MatruOS for a café or coffee shop
Set up the way a café or coffee shop runs: coffee and beverages, food and desserts, takeaway and delivery orders, small events and retail beans. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
- 8
- 1
- 2
- 3
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- 10
What this solves
What a café or coffee shop deals with today, and what MatruOS sets up for it
Today
Raw material waste (milk, food, cakes) unknown and uncontrolled. Repeat customers not captured; no way to bring regulars back.
In MatruOS
MatruOS sets up 8 routines, 1 workflow, 3 registers and 10 licences for a café or coffee shop, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Coffee estates and roasters
- café
- customer
Your suppliers
- Coffee roaster
- Dairy
- Bakery or central kitchen
- HoReCa distributor (syrups, cheese, sauces)
- Packaging supplier
- Coffee machine service company
Credit and cash
Roaster and HoReCa on 7-30 days; dairy weekly; customers pay at once; platforms weekly
Fit-out and machine loan EMIs are large; daily takings pay milk and bakery; rent and salaries at month start
Your screens use your words
CustomerGuestInvoiceBillproductMenu item
How it works
How MatruOS is set up for a café or coffee shop
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Café / coffee shop", typed when you sign up.
- Recognised as a café or coffee shopRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a café or coffee shop
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Shows daily waste by item and value, links it to prep levels and slow days, and suggests smaller par levels
Works it out and shows you
Lists regulars who have not visited recently and birthdays, and drafts offers for those who agreed to messages
Asks you before sending
Prepares the stock order to par from sales trend and weekend forecast, flagging price rises
Asks you before paying
Costs each menu item at current prices, shows margin and sales mix, and reconciles platform payouts
Works it out and shows you
1 / 4
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
8:30 amOpening and espresso dial-in
- 1Dose in grams
- 2Shot time
- 3Steam wand and group heads cleaned; milk fridge temperature
9:00 amKitchen prep and receiving
- 1Bakery and dairy received; dates checked
- 2Prep to par; labels with time made
11:00 pmNight close and waste log
- 1Milk and food thrown logged
- 2Cash, UPI and card against POS
- 3Machine backflushed; fridges closed
Every week
ThuRegulars and offers
- 1Regulars who have not come in 3 weeks; birthday list
- 2Send offers only to those who agreed
Mon, ThuStock order to par
- 1Count beans, cheese, syrups and packaging; order to par
Every month
3rdMonthly menu margin review
- 1Cost per item at current prices; sales mix; slow sellers
- 2Platform payouts reconciled; GST filed
Every year
AprLicences and machine overhaul
- 1Renew FSSAI, health trade licence and music licence
- 2Espresso machine and grinder overhaul under AMC
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Order to bill
- 1Order taken and regular's phone noted
- 2Made to recipe
- 3Discount approved if anyNeeds approval
- 4Billed and paid
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Daily sales and waste
Regular guests
Stock and par levels
Beverage recipe standard
The same cup every time
Café food safety
Safe food and clean inspections
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Cappuccino or latte | 996331 | 5% |
| Espresso or americano | 996331 | 5% |
| Cold coffee or frappe | 996331 | 5% |
| Tea and herbal infusions | 996331 | 5% |
| Sandwich or wrap | 996331 | 5% |
| Pasta | 996331 | 5% |
| Pizza (personal) | 996331 | 5% |
| Cake slice or brownie | 996331 | 5% |
| Roasted coffee beans (retail 250 g) | 0901 | 5% |
- FSSAI food licence
- GST registration
- Shops and Establishments registration
- Health or eating-house licence
- Fire NOCIf it applies
- Music licenceIf it applies
- Hoarding permissionIf it applies
- TrademarkIf it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerSets menu and prices, runs social media, approves orders and offers, handles money.
Café managerOpens and closes, runs shifts, orders stock, checks waste and cash.
BaristaDials in espresso, makes beverages, keeps the machine clean.
Kitchen cookPrep, sandwiches, pasta and pizza, food safety.
Server and cashierTakes orders, bills, captures regulars' details, serves.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a café or coffee shop?
Type one line about your business when you sign up, for example "Café / coffee shop". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other services in hotels, restaurants and travel
Run a café or coffee shop on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes