Your customers
- Platform customers
- Repeat customers on WhatsApp
- Offices and small parties
Hotels, restaurants and travel · Services
MatruOS for a cloud kitchen
Set up the way a cloud kitchen runs: food orders on delivery platforms and its own WhatsApp or web channel, under several brand names from one kitchen. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a cloud kitchen deals with today, and what MatruOS sets up for it
Today
Net payout after commission, ads and discounts is negative on many orders. Ad money spent with no idea which campaigns pay back.
In MatruOS
MatruOS sets up 9 routines, 1 workflow, 4 registers and 8 licences for a cloud kitchen, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Wholesalers
- cloud kitchen
- delivery platform
- customer
Your suppliers
- HoReCa distributors
- Vegetable line traders
- Meat and dairy suppliers
- Packaging suppliers
- Commercial LPG distributor
- Kitchen space landlord or kitchen park
Credit and cash
Platforms pay weekly net of deductions; suppliers 7-30 days; rent monthly in advance with deposit
Food and packaging paid for 1-3 weeks before platform money arrives; ad spend is taken from payouts automatically
Your screens use your words
ItemDishInvoicePayout statementproductDish
How it works
How MatruOS is set up for a cloud kitchen
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Cloud kitchen", typed when you sign up.
- Recognised as a cloud kitchenRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a cloud kitchen
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Alerts the kitchen lead when orders cross the prep-time target at peak and lists dishes that are usually slow
Works it out and shows you
Reconciles each payout with orders and deductions, drafts dispute tickets, and flags packaging bought above the last rate
Asks you before sending
Shows orders and net margin per ad campaign and offer by brand, and suggests which to pause
Asks you before paying
Works out profit per dish and brand after food, packaging, commission, ads and discounts, and suggests price changes or dishes to drop
Works it out and shows you
1 / 4
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:00 amOpening checks and prep
- 1Fridge and freezer temperatures
- 2Prep to the day's par levels per brand
- 3Tablets on and all brands live
12:30 pmLunch and dinner peak watch
- 1Orders over the prep time target called out
- 2Packing checked: seal, items and cutlery
11:45 pmDay close
- 1Orders, cancellations and complaints by brand
- 2Rating changes noted
Every week
TueWeekly payout reconciliation
- 1Match each platform payout with orders, commission, ads, discounts and GST deductions
- 2Raise disputes for wrong cancellations and charges
MonWeekly ads and offers review
- 1Ad spend, orders from ads and net per order by brand
- 2Stop campaigns that lose money
ThuPackaging and dry stock order
- 1Count containers, bags and dry stock; order to par
Every month
4thMonthly dish and brand profit
- 1Profit per dish after food, packaging, commission, ads and discounts
- 2Drop or reprice loss-making dishes; refresh photos
Every year
JanFSSAI licence and trade licence renewal
- 1Renew FSSAI licence; update the number on every brand listing
- 2Renew trade licence and fire NOC where needed
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Platform order to payout
- 1Order accepted on tablet
- 2Cooked to recipe card
- 3Packed and sealed
- 4Handed to rider
- 5Weekly payout reconciled
- 6Dispute approved and sentNeeds approval
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Orders and weekly payouts
Dish costing and menu
Ratings, complaints and prep time
Packaging and dry stock
Delivery kitchen food safety
Safe food that travels
Packing and handover check
Fewer complaints and better ratings
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Biryani (single serve) | 996331 | 5% |
| Rice bowl or meal box | 996331 | 5% |
| Rolls and wraps | 996331 | 5% |
| Burger or sandwich | 996331 | 5% |
| North Indian combo (curry and breads) | 996331 | 5% |
| Dessert (brownie or gulab jamun) | 996331 | 5% |
| Beverage (cold coffee or shake) | 996331 | 5% |
| Own-channel order delivery charge | 996331 | 5% |
- FSSAI food licence
- GST registration
- Trade licence
- Shops and Establishments registration
- Fire NOCIf it applies
- TrademarkIf it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerRuns brands and menus on platforms, sets prices and ads, watches ratings, pays suppliers.
Kitchen leadRuns prep and the line, keeps prep time, controls portions and stock.
Cooks and packersCook to recipe cards, pack and seal, hand over to riders.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a cloud kitchen?
Type one line about your business when you sign up, for example "Cloud kitchen". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other services in hotels, restaurants and travel
Run a cloud kitchen on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes