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Shops and retail · Shops and showrooms

MatruOS for a second-hand goods dealer

Set up the way a second-hand goods dealer runs: margin between the price paid for used goods and the resale price after reconditioning; delivery and installation charges; small buy-back and exchange deals. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

Shops and retailReady when you sign up

  • 11routines on a timetable
  • 2workflows with approvals
  • 3SOPs and checks
  • 4registers of your own
  • 4jobs for your AI team
  • 5licences tracked

7-day free trial, no card needed.

What this solves

What a second-hand goods dealer deals with today, and what MatruOS sets up for it

01Today

True cost of a piece after its share of the lot, repair and transport is not known, so some pieces are sold at a loss. Pieces lie for months, filling the godown and blocking cash.

02In MatruOS

MatruOS sets up 11 routines, 2 workflows, 4 registers and 5 licences for a second-hand goods dealer, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. Household or office
  2. dealer (recondition)
  3. next user; what cannot be sold goes on to the kabadiwala, scrap dealer or e-waste recycler

Your customers

  • Students and hostel or PG residents
  • Migrant workers and young families
  • Small offices and shops
  • PG and hostel owners furnishing rooms
  • Other dealers and kabadiwalas (bulk lots)

Your suppliers

  • Households shifting or upgrading
  • Offices, banks and PSUs (disposal auctions)
  • Hotels and hostels refitting
  • Kabadiwalas
  • Other dealers

Credit and cash

Buys in cash or UPI on the spot; auctions need an earnest deposit and full payment in 2-7 days; sells cash or UPI, advance to hold an item (Rs 500-2,000); small offices and PG owners sometimes get 15-30 days

Cash goes out the day a lot is bought; repair costs follow within a week; money comes back as pieces sell over 1-12 weeks. Peak buying in Mar-Jun needs extra cash, which comes back in the Jul-Aug and Jan student move-in

Your screens use your words

  • CustomerBuyer
  • OrderSale
  • ItemPiece
  • InvoiceBill
  • SupplierSeller
  • purchaseLot

How it works

How MatruOS is set up for a second-hand goods dealer

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Second-hand goods dealer", typed when you sign up.
  2. Recognised as a second-hand goods dealerRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a second-hand goods dealer

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Operations head

From the seller's photos, lists each piece, its likely resale price and days to sell from past sales, repair needed and transport, and suggests the most to pay for the lot; checks the seller's ID and address are captured before payment

Reads seller photos, item card history and sale register

Asks you before paying

Sales executive

Writes the classified and WhatsApp listing (size, condition, price, delivery) in English and the local language, posts on approval and drafts replies to common questions

Reads item card and photos

Asks you before sending

Store keeper

Lists pieces by days in stock, suggests the price cut or sale to another dealer per the shop's rule, and relists the cut-price pieces

Reads item card and sale bill

Asks you before sending

Accountant

Works out the margin per piece sold, taxable value under Rule 32(5) with negative margins as nil, and the month's GST sheet; also shows true profit per piece after repair and transport

Reads sale bill, item card and purchase register

Works it out and shows you

1 / 4

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day5

  • 10:00 amOpen the shop and set out the displayShop helper · 3 steps
    1. 1Bring the best pieces to the front; dust and wipe them
    2. 2Put price tags on everything that is ready
    3. 3Check holds whose advance time is over and free them
  • 11:00 amBuying calls and house visitsOwner · 4 steps
    1. 1Return calls from people who want to sell; ask for photos on WhatsApp first
    2. 2Visit, inspect each piece and quote one price for the lot
    3. 3Take seller name, address and ID before paying
    4. 4Send tempo and loaders the same day or the next
  • 11:00 amRepair and polish benchFurniture karigar · 3 steps
    1. 1Take up job cards in order of what sells fastest
    2. 2Write parts, material and hours on the job card
    3. 3Appliances get a tested OK before going to the floor
  • 4:00 pmPhotograph and list ready pieces onlineShop helper · 3 steps
    1. 1Photograph each ready piece in daylight from 3 sides
    2. 2Post on classifieds, the shop's WhatsApp status and groups with price and size
    3. 3Answer enquiries and book visits
  • 8:30 pmClose the day and match cashOwner · 2 steps
    1. 1Match cash and UPI with sale bills and purchase payments
    2. 2Every lot bought today is in the purchase register with ID

Every week2

  • ThuWatch disposal auctions and tenders (medium)Owner · 2 steps
    1. 1Check bank, railway, PSU and e-auction notices for furniture and appliance lots
    2. 2Inspect before bidding; work out the most the lot is worth after repair and transport
  • Mon 10:30 amWeekly ageing review and price cutOwner · 3 steps
    1. 1List pieces older than 30, 60 and 90 days
    2. 2Cut price 10% at 30 days and 20% at 60; at 90 days sell to another dealer or break for parts
    3. 3Relist cut-price pieces online

Every month1

  • 5thMonthly margin and GST (margin scheme) workingOwner · 3 steps
    1. 1For each piece sold, sale price minus purchase cost share gives the margin
    2. 2GST on positive margins only; a negative margin is ignored (registered dealers)
    3. 3Hand the sheet to the accountant for GSTR-1 and GSTR-3B

Every year1

  • Mar, SepSend dead appliances to an authorised recyclerOwner · 2 steps
    1. 1Collect appliances that are beyond repair
    2. 2Hand over to an authorised dismantler or recycler and keep the receipt

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Lot bought to piece sold

  1. 1Seller calls and sends photosShop helper
  2. 2Visit and quoteOwner
  3. 3Seller ID taken and paidOwnerNeeds approval
  4. 4Picked up and taggedLoader and driver
  5. 5Repaired and testedAppliance mechanic
  6. 6Priced and listedShop helper
  7. 7Sold and deliveredLoader and driver

Disposal auction lot (medium)

  1. 1Notice found and lot inspectedOwner
  2. 2Earnest money depositedOwnerNeeds approval
  3. 3Bid won and balance paidOwner
  4. 4Lot lifted within the deadlineLoader and driver
  5. 5Pieces tagged into item cardsShop helper

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Purchase register (seller record)

    Date · Seller name · Seller phone · Seller address · Seller ID type and number · Source · Items in the lot · Price paid

  • Item card

    Tag number · Item · Category · From lot (date and seller) · Share of lot cost · Repair and polish cost · Transport cost · Condition

  • Sale bill

    Date · Tag number · Buyer name · Buyer phone · Sale price · Delivery charge · Shop warranty (months) · Margin for GST

  • Repair job card

    Tag number · Work needed · Karigar or mechanic · Parts and material · Labour · Tested OK · Date done

  • Seller check before buying

    Keep stolen goods out of the shop and have a record when police ask

    5 steps with checks

  • Appliance testing before sale

    Sell only working, safe appliances and keep warranty returns low

    6 steps with checks

  • GST on margin for second-hand goods

    Pay GST only on the margin when no input tax credit is taken

    4 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Used sofa set (reconditioned) · set940118%
Used double bed with mattress · piece940318%
Used steel almirah · piece940318%
Used office table and chair set · set940318%
Used refrigerator (single door) · piece841818%
Used washing machine · piece845018%
Used split air conditioner · piece841518%
Used LED television · piece852818%
Used air cooler · piece847918%
Used bicycle · piece87125%
Used books and textbooks · piece49010%
Used clothing (sorted and washed) · piece63095%
  • Shops and Establishments registrationState labour department (Shops and Establishments Act)
  • Trade licenceMunicipal corporation or panchayat
  • GST registrationGST department (GSTN)If it applies
  • Udyam (MSME) registrationMinistry of MSME (Udyam portal)If it applies
  • EPR registration for e-wasteCPCB (E-Waste Management Rules 2022)If it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

OwnerVisits and quotes for lots, bids at auctions, fixes prices, keeps the seller record, handles police queries, decides scrap.
Shop helperShows pieces, takes holds and advances, photographs and lists items, arranges delivery.
Furniture karigarPolishes, re-upholsters, repairs joints and hinges.
Appliance mechanicTests, regasses, replaces motors and PCBs, gives a tested OK.
Loader and driverDismantles and loads at the seller's house, delivers and fits at the buyer's.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a second-hand goods dealer?

Type one line about your business when you sign up, for example "Second-hand goods dealer". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Run a second-hand goods dealer on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

See plans and what each includes
Chat with the MatruOS team on WhatsApp, +91 97234 99901