Your customers
- Walk-in senders
- Local businesses and online sellers
- The courier brand (delivery fees)
Transport and logistics · Services
MatruOS for a courier or parcel franchise
Set up the way a courier or parcel franchise runs: share of freight on parcels booked, per-shipment delivery fees from the brand, pickup fees from regular businesses, packing charges. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
- 8
- 1
- 2
- 3
- 4
- 5
What this solves
What a courier or parcel franchise deals with today, and what MatruOS sets up for it
Today
COD cash held back by delivery boys. Brand statement deductions not checked.
In MatruOS
MatruOS sets up 8 routines, 1 workflow, 3 registers and 5 licences for a courier or parcel franchise, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- sender
- franchise counter
- brand hub
- destination franchise
- delivery boy
- receiver (COD back to sender through the brand)
Your suppliers
- The courier brand (network and software)
- Packing material sellers
- Delivery boys
- Shop landlord
Credit and cash
Booking cash collected at once and settled with the brand weekly or monthly; COD remitted to the brand daily; brand pays commission and delivery fees monthly after deductions
Holds COD and booking cash briefly; waits a month for commission; pays rent and delivery boys monthly
Your screens use your words
CustomerSenderOrderBookingItemShipment (AWB)InvoiceCommission statementreceiptPODdeliveryRunsheet
How it works
How MatruOS is set up for a courier or parcel franchise
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Courier / parcel franchise", typed when you sign up.
- Recognised as a courier or parcel franchiseRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a courier or parcel franchise
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Groups inbound shipments by area and boy, puts COD and priority shipments first, and drafts the runsheets
Works it out and shows you
Matches COD handed in by each boy with delivered shipments and flags any short amount the same evening
Works it out and shows you
Lists undelivered shipments nearing RTO and drafts messages asking receivers for a time or address fix
Asks you before sending
Reconciles the brand's monthly statement with own bookings and deliveries and drafts disputes with proof
Asks you before sending
1 / 4
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:00 amInbound bag scan and runsheets
- 1Inbound bag scanned; count matches the manifest
- 2Runsheets by area and delivery boy
10:00 amDelivery run
- 1Call receiver before COD shipments
- 2POD on app with photo or OTP
4:00 pmUndelivered and RTO calls
- 1Call receivers of undelivered shipments before RTO
7:00 pmEvening COD close and dispatch
- 1COD per boy matched with delivered list
- 2COD remitted to the brand
- 3Outbound bag sealed and handed to hub vehicle
Every week
MonWeekly delivery performance
- 1First-attempt %, RTO % and late deliveries per boy
Every month
10thMonthly brand statement check
- 1Commission and delivery fees per statement matched with own bookings and runsheets
- 2Penalties disputed with proof
Every year
AprFranchise agreement and licence renewal
- 1Franchise agreement, pin-code allotment and rate card reviewed
- 2Shop licence renewed
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Delivery and COD remittance
- 1Inbound scanned and runsheet made
- 2Delivered with POD
- 3COD handed in and matchedNeeds approval
- 4Remitted to brand
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Booking register
Delivery runsheet and COD
Brand statement check
COD cash handling
Every rupee collected reaches the brand the same day
Booking acceptance
Book only allowed goods at the right rate
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Document courier (domestic up to 500 g) | 996812 | 18% |
| Parcel courier (per kg surface) | 996812 | 18% |
| Express parcel (per kg air) | 996812 | 18% |
| Pickup from business | 996812 | 18% |
| Packing service | 998540 | 18% |
| Delivery fee from brand | 996812 | 18% |
| COD handling fee from brand | 996812 | 18% |
- GST registration
- Shops and Establishments registration
- Trade licence
- Udyam (MSME) registrationIf it applies
- Professional tax registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
FranchiseeRuns counter, settles with brand, manages delivery boys.
Counter clerkWeighs, books, collects fees, bags dispatch.
Delivery boyDelivers, POD on app, collects COD, picks up.
Brand area managerSets targets, raises penalties, approves disputes.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a courier or parcel franchise?
Type one line about your business when you sign up, for example "Courier / parcel franchise". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Transport and logistics
Other services in transport and logistics
Run a courier or parcel franchise on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes