Your customers
- Households
- Transferred employees
- Corporate HR and relocation desks
- Offices
- Bank and PSU staff (IBA)
Transport and logistics · Services
MatruOS for a packers and movers firm
Set up the way a packers and movers firm runs: job price for survey, packing, loading, transport, unloading and unpacking; add-ons: car or bike transport, storage, transit insurance, handyman work. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a packers and movers firm deals with today, and what MatruOS sets up for it
Today
Quotes by guess; volume under-estimated and the truck overflows. Damage claims and bad online reviews.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 8 licences for a packers and movers firm, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
Your suppliers
- Truck owners and car carrier operators
- Packing material sellers
- Casual packers and loaders
- Insurers
- Lead portals
Credit and cash
Advance 10-30% at booking, balance at delivery; corporates and banks pay 30-60 days after bill
Advance pays for material and the packing team; truck hire paid at loading; balance at delivery; corporate jobs carry 1-2 months of cost
Your screens use your words
OrderMove (job)InvoiceBillreceiptPacking listdeliveryDelivery note
How it works
How MatruOS is set up for a packers and movers firm
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Packers and movers", typed when you sign up.
- Recognised as a packers and movers firmRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a packers and movers firm
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Estimates CFT and truck size from the item list and survey photos, and drafts the quote with packing, transport, insurance and GST
Asks you before sending
Builds the numbered packing list with photos as the team packs, and checks it off at delivery
Works it out and shows you
Lists quotes awaiting reply and balances due, and drafts follow-up messages with payment links
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
8:00 amPacking and loading
- 1Material count at start (cartons, wrap, film)
- 2Each carton numbered and listed with photo of fragile items
- 3Customer signs the packing list before the truck leaves
11:00 amSurvey visits and quotes
- 1Room-by-room item list with photos or video call
- 2Volume in CFT and truck size worked out
- 3Quote sent the same day
6:30 pmEvening lead follow-up and payment links
- 1Quotes pending reply followed up; advances requested by payment link
- 2Balances due on deliveries today chased
Every week
SunWeekly crew and truck plan
- 1Jobs next week by date; teams and trucks allotted
- 2Casual packers booked for heavy days
Every month
3rdMonthly claims and material review
- 1Claims opened and settled; cause by team
- 2Material used per job against norm; corporate bills chased
Every year
AprAnnual registrations and empanelments
- 1GST, shop licence and transit insurance tie-up renewed
- 2Corporate and IBA empanelment papers updated
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Survey to delivery
- 1Enquiry and survey
- 2Quote accepted and advance paidNeeds approval
- 3Packed and packing list signed
- 4Transported on LR
- 5Delivered and unpacked
- 6Balance paid and job closed
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Move jobs (survey to delivery)
Packing list (item inventory)
Damage claims
Packing standard
Goods arrive undamaged and every item is accounted for
Delivery check and claims
Close every job with the list checked and damages recorded
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Local household move (2BHK) | 996511 | 18% |
| Intercity household move (2BHK up to 750 km) | 996511 | 18% |
| Intercity move as GTA (5% option, no ITC) | 996511 | 5% |
| Packing and unpacking only | 998540 | 18% |
| Car transport on carrier | 996511 | 18% |
| Bike transport | 996511 | 18% |
| Storage of household goods | 996729 | 18% |
| Transit insurance arranged | 997135 | 18% |
| Office move (per CFT) | 996511 | 18% |
- GST registration
- Shops and Establishments registration
- Trade licence
- PAN
- Udyam (MSME) registrationIf it applies
- Vehicle permitIf it applies
- Vehicle fitness certificateIf it applies
- Insurance policyIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerQuotes, books trucks, corporate tie-ups, claims.
SurveyorSurveys homes, lists items, estimates CFT.
Packing team leaderRuns the team, packing list, loading, unpacking.
PackerPacks, carries, loads, unpacks.
Truck driverDrives, carries LR, delivers.
CustomerSigns packing list and delivery note, pays balance.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a packers and movers firm?
Type one line about your business when you sign up, for example "Packers and movers". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Transport and logistics
Other services in transport and logistics
Run a packers and movers firm on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes