Your customers
- Highway users (cars, buses, trucks)
- NHAI or state road authority (contract principal)
- Local residents with passes
Transport and logistics · Services
MatruOS for a toll plaza fee agency
Set up the way a toll plaza fee agency runs: user fee collected above the weekly remittance (remittance model) or a fixed fee per transaction (fee-based contracts); cash penalty fees from non-FASTag vehicles; local and monthly passes. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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- 10
What this solves
What a toll plaza fee agency deals with today, and what MatruOS sets up for it
Today
Collector cash shorts and fake exemptions eat the thin margin. FASTag credits from the bank don't match lane transactions.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 10 licences for a toll plaza fee agency, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
Your suppliers
- NHAI or state authority
- Acquirer bank for FASTag
- Toll system integrator
- Manpower and security agencies
- Ambulance and crane providers
Credit and cash
Remittance due weekly by Tuesday by RTGS; FASTag money credited by the acquirer bank T+1 to T+5; performance security locked for the contract
Weekly remittance must be paid even when traffic or FASTag settlement lags; late payment brings interest and forfeiture
Your screens use your words
CustomerRoad userOrderTransactionItemVehicle crossingInvoiceToll receiptSupplierAuthority
How it works
How MatruOS is set up for a toll plaza fee agency
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Toll plaza fee agency", typed when you sign up.
- Recognised as a toll plaza fee agencyRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a toll plaza fee agency
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Matches each collector's cash and UPI with system transactions per lane and shift, flags shorts, unusual exempt counts and boom breaks
Works it out and shows you
Builds the daily traffic and revenue report by vehicle class and payment mode and checks FASTag credits from the bank
Asks you before sending
Reminds of the Tuesday remittance, shows the week's surplus or deficit against the bid and projects the month
Asks you before paying
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
6:00 amShift change lane tally
- 1Each collector's cash counted against system cash
- 2Exempt and violation entries checked with CCTV
- 3Readers, booms and cameras working in every lane
9:00 amDaily traffic and revenue report
- 1Vehicle class counts, FASTag share, cash and UPI, exempt
- 2FASTag credits received from acquirer bank vs transactions
- 3Report sent to authority
2:00 pmAfternoon and night shift tallies
- 1Same tally at 14:00 and 22:00
- 2Cash deposited to bank or chest
Every week
TueWeekly remittance to the authority
- 1Remittance paid by RTGS before end of Tuesday
- 2Week's surplus or deficit against bid
Every month
7thMonthly wages, EPF, ESIC and contract labour returns
- 1Wages by the 7th; EPF and ESIC by the 15th
- 2Toilet upkeep, ambulance and crane bills checked
Every year
MarAnnual user fee revision
- 1New rates from 1 April loaded in the lane system and display boards
- 2Monthly passes repriced; locals informed
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Plaza takeover
- 1Letter of award and performance security
- 2Contract signedNeeds approval
- 3Joint inspection and handover
- 4Collection starts
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Lane and shift tally
Weekly remittance
Exempt vehicles and incidents
Lane collection
Every crossing charged right and every rupee accounted
Exempt vehicles
Only lawful exemptions, each one recorded
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Car single journey user fee (FASTag) | 996742 | 0% |
| Car single journey cash without FASTag (twice the fee) | 996742 | 0% |
| Car single journey UPI without FASTag (1.25 times) | 996742 | 0% |
| Light commercial vehicle user fee | 996742 | 0% |
| Bus or truck (two-axle) user fee | 996742 | 0% |
| Multi-axle vehicle user fee | 996742 | 0% |
| Local resident monthly pass | 996742 | 0% |
| Fee per transaction under fee-based contract | 996742 | 18% |
- Government contractor registration
- GST registration
- PAN
- TAN (tax deduction account number)
- PF registration (EPFO)
- ESI registration (ESIC)
- Contract labour licence
- Professional tax registrationIf it applies
- Shops and Establishments registrationIf it applies
- PSARA licence (security agency)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Agency ownerBids, performance security, authority dealings, remittance.
Plaza managerRuns the plaza, staff, daily reports, local issues.
Shift in-chargeLane allocation, shift tally, disputes, exempt approvals.
Toll collectorLane collection, receipts, exempt checks.
Lane system engineerFASTag readers, booms, cameras, software.
Authority project officerDaily reports, inspections, remittance follow-up.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a toll plaza fee agency?
Type one line about your business when you sign up, for example "Toll plaza fee agency". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Transport and logistics
Other services in transport and logistics
Run a toll plaza fee agency on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes