Your customers
- Walk-in phone owners
- Mobile shops that outsource repairs
- Used-phone traders
- Offices with staff phones
Electronics and appliances · Services
MatruOS for a mobile phone repair shop
Set up the way a mobile phone repair shop runs: repair labour plus parts margin on screen, battery, charging port, back glass and board-level jobs; software jobs (flashing, data transfer); small accessory sales (tempered glass, cover, charger); outsourced repairs for mobile shops at trade rates. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a mobile phone repair shop deals with today, and what MatruOS sets up for it
Today
Phones promised for today are forgotten and the customer comes back angry. Customers wait for a call that never comes, so ready phones pile up.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 3 registers and 5 licences for a mobile phone repair shop, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Brand or OEM
- parts importer
- parts wholesaler (Gaffar Market, Manish Market)
- repair shop
- phone owner
Your suppliers
- Mobile parts wholesalers (display, battery, charging board, back panel)
- Tools sellers (hot air station, microscope, DC power supply)
- Accessory wholesalers
Credit and cash
Walk-in customers pay on delivery in cash or UPI; mobile shops run a weekly or monthly account; parts wholesalers give 7-15 days' credit to regular shops, cash for new ones
Parts are bought the same day or a day before the job and paid weekly; the customer pays on pickup, so money is tied up only in jobs waiting for pickup and in mobile-shop credit
Your screens use your words
OrderJob slipItemPhoneInvoiceRepair billproductPartSupplierParts dealer
How it works
How MatruOS is set up for a mobile phone repair shop
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Mobile phone repair shop", typed when you sign up.
- Recognised as a mobile phone repair shopRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a mobile phone repair shop
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists today's promised phones, phones waiting for parts and approval, and drafts the parts list for the market run
Works it out and shows you
Drafts WhatsApp estimates with part grade and warranty, and ready-for-pickup messages with the amount
Asks you before sending
Prepares each mobile shop's weekly statement of delivered and unpaid jobs, and matches parts dealer bills with parts used
Asks you before sending
Finds phones ready for more than 30 days and drafts the disposal notice
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:00 amOpen the shop and plan the day's jobs
- 1Read pending slips: waiting approval, waiting part, promised today
- 2Charge test phones and check the bench tools (hot air, iron, DC supply)
- 3Make the parts list for today's market run
11:00 amTake in a phone
- 1Write IMEI from *#06# or the tray, model and fault on the slip
- 2Note scratches, dents, missing screws and whether it powers on; photo of the phone
- 3Customer removes SIM and memory card and logs out of accounts if possible
- 4Give the slip copy and the promised date
12:00 pmParts market run and returns
- 1Buy parts against slip numbers, with the dealer's slip
- 2Return parts that failed the test within the dealer's return window (usually 3-7 days)
- 3Write each part with grade and cost in the parts book
5:00 pmSend estimates and ready messages
- 1Send estimate and part grade to customers waiting approval
- 2Send ready message with amount to phones finished today
- 3Call those whose promised date has passed
9:00 pmClose the day
- 1Count cash and match UPI with delivered slips
- 2Lock phones left overnight in the drawer and note the count
Every week
MonWeekly statement to mobile shops and parts dealers
- 1List each mobile shop's jobs delivered and unpaid
- 2Match the parts dealer's bill with the parts book and pay
Every month
1stUnclaimed phones notice
- 1List phones ready for more than 30 days
- 2Send a notice that the phone will be disposed of after 90 days as written on the slip
Every year
MarYearly tool calibration and shop licence renewal
- 1Service the hot air station, ultrasonic cleaner and microscope
- 2Renew shop licence and trade licence where due
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Phone repair job
- 1Received with slip
- 2Diagnosed and estimate sent
- 3Customer approves estimateNeeds approval
- 4Part bought
- 5Repaired and tested
- 6Delivered and paid
Buy and resell a used phone
- 1Seller ID and bill seen
- 2IMEI checked on government database
- 3Price agreedNeeds approval
- 4Reset and sold
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Repair jobs
Parts bought
Used phones bought
Phone intake and ownership
Avoid disputes over damage and avoid working on stolen phones
Buying a used phone
Stay clear of stolen phones
Test before handover
Fewer comebacks
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Screen (display combo) replacement | 998716 | 18% |
| Battery replacement | 998716 | 18% |
| Charging port or charging board repair | 998716 | 18% |
| Board-level repair (IC or short) | 998716 | 18% |
| Water damage cleaning | 998716 | 18% |
| Software flashing and data transfer | 998716 | 18% |
| Back glass or back panel change | 998716 | 18% |
| Tempered glass fitted | 7007 | 18% |
| Phone cover | 3926 | 18% |
| Charger and cable | 8504 | 18% |
- Shops and Establishments registration
- Udyam (MSME) registration
- GST registrationIf it applies
- Trade licenceIf it applies
- Professional tax registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Owner technicianDiagnoses and does board-level work, fixes prices, buys parts, keeps the trade accounts.
TechnicianOpens phones, changes screens and batteries, tests after repair.
Counter personTakes phones in, writes slips, calls customers, hands over and collects money.
Parts runnerGoes to the parts market, returns faulty parts to the dealer.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a mobile phone repair shop?
Type one line about your business when you sign up, for example "Mobile phone repair shop". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Electronics and appliances
Other services in electronics and appliances
Run a mobile phone repair shop on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes