Your customers
- Households
- Offices and shops
- Schools and coaching centres
- Clinics and restaurants
- Housing societies
Electronics and appliances · Services
MatruOS for an RO water purifier sales & service
Set up the way an RO water purifier sales & service runs: sale of domestic purifiers and small commercial RO plants; filter and membrane changes; AMC fees; repair visits; installation charges. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
- 8
- 1
- 2
- 2
- 3
- 5
What this solves
What an RO water purifier sales & service deals with today, and what MatruOS sets up for it
Today
Filter-change reminders forgotten, so customers go to another dealer. AMC renewals lapse silently.
In MatruOS
MatruOS sets up 8 routines, 1 workflow, 2 registers and 5 licences for an RO water purifier sales & service, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Brand or component importer
- RO dealer and service
- household or office
Your suppliers
- RO component wholesalers (membranes, filters, pumps, SMPS, solenoid valves)
- Purifier brands or their distributors
- Commercial RO frame and tank fabricators
Credit and cash
Households pay on visit or yearly AMC in advance; offices 15-30 days; component wholesalers 15-30 days to regular dealers
AMC advances in summer fund the year's filter stock; most cash comes from repeat filter changes, so a missed reminder is lost income
Your screens use your words
OrderService callItemPurifierInvoiceService billproductFilterSupplierWholesaler
How it works
How MatruOS is set up for an RO water purifier sales & service
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "RO water purifier sales & service", typed when you sign up.
- Recognised as an RO water purifier sales & serviceRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an RO water purifier sales & service
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists machines due for filter change and complaints, drafts reminder messages and a visit route by area
Asks you before sending
Lists AMCs ending in 30 days and drafts renewal offers with service history
Asks you before sending
Works out filters, membranes and pumps needed for next month's due visits against stock
Asks you before sending
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:00 amDaily filter-due and complaint list
- 1List machines with filter change due in the next 7 days
- 2Call or message them for a visit slot
- 3Group today's visits by area for each technician
10:00 amService visits
- 1Read input and output TDS
- 2Change filters as due and sanitise the tank
- 3Write the next due date on the machine sticker
7:00 pmEvening visit entry and cash
- 1Enter visits, parts and amount
- 2Update next filter due date in the register
Every week
MonAMC renewal reminders
- 1List AMCs ending in the next 30 days
- 2Send renewal offer with last visit details
Every month
1stMonthly parts order
- 1Count filters, membranes and pumps
- 2Order for next month's due visits
Every year
JanYearly lapsed-customer review
- 1List machines not serviced for over 12 months
- 2Offer a comeback AMC
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Sale to AMC
- 1Supply water tested
- 2Machine chosen and price agreedNeeds approval
- 3Installed with TDS noted
- 4AMC offered after warranty
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Machines in the field
Service visits
Choosing RO or not
Sell the right purifier for the water
Service visit
Safe water and fewer complaints
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Domestic RO+UV purifier 8-10 litre | 8421 | 18% |
| UV purifier (no RO) | 8421 | 18% |
| Commercial RO plant 50 LPH | 8421 | 18% |
| Installation | 998739 | 18% |
| AMC with filters (domestic per year) | 998715 | 18% |
| Filter change (sediment and carbon set) | 8421 | 18% |
| RO membrane replacement | 8421 | 18% |
| Repair visit | 998715 | 18% |
| Booster pump replacement | 8413 | 18% |
- Shops and Establishments registration
- Udyam (MSME) registration
- GST registrationIf it applies
- Trade licenceIf it applies
- BIS licence (ISI mark)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerSells machines and AMCs, buys parts, handles commercial plants.
TechnicianInstalls, changes filters, repairs, reads TDS.
Call deskBooks visits, sends reminders, collects AMC renewals.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an RO water purifier sales & service?
Type one line about your business when you sign up, for example "RO water purifier sales & service". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Electronics and appliances
Other services in electronics and appliances
Run an RO water purifier sales & service on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes