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MatruOS for a pet grooming & boarding business

Set up the way a pet grooming & boarding business runs: grooming packages (bath, haircut, tick bath, nail and ear care), boarding per night, daycare per day, pick-up and drop, add-ons such as special food or swimming; sometimes shampoos, food and accessories. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

Gifts, home and everyday servicesReady when you sign up

  • 10routines on a timetable
  • 2workflows with approvals
  • 3SOPs and checks
  • 3registers of your own
  • 3jobs for your AI team
  • 6licences tracked

7-day free trial, no card needed.

What this solves

What a pet grooming & boarding business deals with today, and what MatruOS sets up for it

01Today

Boarders checked in with lapsed vaccination or ticks; an infection runs through the kennels. Regular grooms forgotten; pets come back after 3 months or go elsewhere.

02In MatruOS

MatruOS sets up 10 routines, 2 workflows, 3 registers and 6 licences for a pet grooming & boarding business, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

Your customers

  • Pet parents in apartments
  • Working couples travelling
  • NRI and expat families
  • Breeders before a sale
  • Vet clinics referring baths

Your suppliers

  • Pet shop or distributor (shampoo, tick spray, food)
  • Grooming equipment dealer
  • Tie-up vet
  • Laundry for towels and bedding
  • Local van or cab

Credit and cash

Customers pay at pick-up by UPI; boarding needs 30-50% advance, full in festive peaks; suppliers 7-30 days

Daily UPI takings; festive boarding advances arrive 3-6 weeks early; rent and salaries monthly

Your screens use your words

  • CustomerPet parent
  • OrderBooking
  • ItemPet
  • InvoiceBill
  • employeeGroomer

How it works

How MatruOS is set up for a pet grooming & boarding business

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Pet grooming & boarding", typed when you sign up.
  2. Recognised as a pet grooming & boarding businessRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a pet grooming & boarding business

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Support agent

Each morning drafts reminders for tomorrow's slots, for pets due a groom after 4-6 weeks and for boarders whose vaccination lapses before check-out; lists peak-date bookings without advance

Reads bookings and pet card

Asks you before sending

Support agent

Every evening drafts a short update per boarding pet (meals, walks, mood, medicine) to go with the attendant's photo

Reads boarding daily log and pet card

Asks you before sending

Accountant

Totals grooms and nights by service and groomer, computes per-groom incentive and compares shampoo and food bought with work done

Reads bookings and boarding daily log

Asks you before paying

1 / 3

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day5

  • 7:00 amMorning walk, feed and kennel cleaningKennel attendant · 4 steps
    1. 1Walk each boarder; note potty and any loose stool or vomit
    2. 2Clean and disinfect kennels; fresh water bowls
    3. 3Feed as per the pet card diet; give medicines on time
    4. 4Any pet off food, limping or coughing goes to the isolation kennel and the owner is told
  • 9:00 amTomorrow's bookings and rebook remindersOwner · 3 steps
    1. 1Confirm tomorrow's slots and check-ins
    2. 2Remind pets due for a groom (4-6 weeks since the last one)
    3. 3Flag boarders whose vaccination will lapse before their check-out
  • 10:00 amGrooming slotsGroomer · 4 steps
    1. 1Pre-groom check: ticks, wounds, skin, matting, temper; tell owner before starting
    2. 2Bath water lukewarm
    3. 3Blow-dry on cool or low heat; never leave a pet alone on the table with the noose on
    4. 4Nails, ears, haircut; before and after photo
  • 6:00 pmEvening photo update to boarding pet parentsKennel attendant · 2 steps
    1. 1Photo or short video of each boarder
    2. 2Meals, walks and mood for the day from the stay log
  • 9:30 pmNight roundKennel attendant · 2 steps
    1. 1Last walk; water bowls filled; kennel doors locked
    2. 2Room temperature in summer

Every week1

  • MonWeekly deep sanitising and tool careBather · 3 steps
    1. 1Wash kennels and floors with disinfectant; wash all bedding hot
    2. 2Clean clipper blades, oil, send blunt blades for sharpening
    3. 3Count shampoo, tick solution and food; list what to buy

Every month1

  • 1stMonthly takings, groomer incentive and stockOwner · 3 steps
    1. 1Grooms and boarding nights by service
    2. 2Per-groom incentive for each groomer
    3. 3Shampoo and food used against grooms and nights

Every year1

  • AprLicence renewals and vet tie-up reviewOwner · 2 steps
    1. 1Renew shop licence and trade licence; State Animal Welfare Board report if registered
    2. 2Review vet tie-up and the emergency route

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Boarding stay from enquiry to check-out

  1. 1Enquiry and dates heldOwner
  2. 2Vaccination proof checkedOwner
  3. 3Advance paidOwnerNeeds approval
  4. 4Checked in with food and medsKennel attendant
  5. 5Daily log and photosKennel attendant
  6. 6Checked out and bill paidOwner

Grooming appointment

  1. 1Slot bookedOwner
  2. 2Pre-groom check and owner toldGroomer
  3. 3Groomed and photos takenGroomer
  4. 4Paid and next groom date setOwner

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Pet card

    Pet name · Owner phone · Species · Breed and size · Age (years) · Rabies vaccine date · DHPPiL vaccine date · Kennel cough vaccine date

  • Bookings

    Date · Pet name · Service · Slot or check-in time · Check-out date · Groomer · Advance paid · Bill amount

  • Boarding daily log

    Date · Pet name · Meals eaten · Potty normal · Walks done · Medicine given · Photo sent to owner · Notes

  • Grooming safety

    No cuts, burns, falls or bites on the grooming table

    6 steps with checks

  • Boarding admission

    Keep infections out of the kennels

    6 steps with checks

  • Daily boarding care

    Every boarder eats, walks and stays healthy

    5 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Dog bath (small breed) · session99979918%
Full groom (bath and haircut) · session99979918%
Tick and flea bath · session99979918%
Cat grooming · session99979918%
Nail trim and ear cleaning · session99979918%
Boarding (small or medium dog) · night99979918%
Boarding (large dog or AC room) · night99979918%
Cat boarding · night99979918%
Dog daycare · day99979918%
Pick-up and drop · trip99979918%
  • Shops and Establishments registrationState labour department (Shops and Establishments Act)
  • Trade licenceMunicipal corporation or panchayat
  • Udyam (MSME) registrationMinistry of MSME (Udyam portal)
  • GST registrationGST department (GSTN)If it applies
  • Pet shop registration (Animal Welfare Board)State Animal Welfare Board (Pet Shop Rules 2018)If it applies
  • Pollution consent (CTO)State Pollution Control BoardIf it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

OwnerTakes bookings, sets prices, deals with complaints, pays staff, ties up with vet.
GroomerPre-groom check, haircut and styling, scissoring, cat grooming.
BatherBath and blow-dry, nails and ears, cleaning the grooming area.
Kennel attendantFeeding, walks, kennel cleaning, medicines, night stay, photos to owners.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a pet grooming & boarding business?

Type one line about your business when you sign up, for example "Pet grooming & boarding". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Run a pet grooming & boarding business on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

See plans and what each includes
Chat with the MatruOS team on WhatsApp, +91 97234 99901