Your customers
- Optical shops and optometrists
- Eye clinics and hospital optical counters
- Chain stores (overflow work)
- Corporate and school eye camps (through opticians)
Health and pharma · Makers and factories
MatruOS for an ophthalmic Rx lab
Set up the way an ophthalmic Rx lab runs: price per pair of Rx lenses (lens plus surfacing, coating and fitting) charged to opticians; fitting-only charge when the optician supplies lenses; tint and extra coating charges. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What an ophthalmic Rx lab deals with today, and what MatruOS sets up for it
Today
Orders arrive as blurry WhatsApp photos and handwritten slips; wrong entry is the biggest single remake cause. Breakage and remake cost is never counted by stage, so the same machine or technician problem repeats.
In MatruOS
MatruOS sets up 10 routines, 2 workflows, 3 registers and 9 licences for an ophthalmic Rx lab, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Lens brand or importer
- Rx lab
- optician
- patient
Your suppliers
- Lens brand or distributor (semi-finished blanks, stock lenses)
- Coating chemicals and AR materials supplier
- Machine service engineer (generator, polisher, edger)
- Consumables supplier (blocking tape, pads, polishing slurry, alloy)
- Courier and route boys
Credit and cash
Opticians get 30-45 days and pay by monthly statement; walk-in opticians pay cash or UPI; the lab buys blanks on 30-60 days from the brand distributor, often against a monthly volume target
Blank stock and machines are the big outlay (a basic surfacing line Rs 15-40 lakh; freeform plus AR chamber Rs 1-2 crore). Cash comes in monthly from opticians while the brand distributor is paid on 30-60 days; a few slow-paying opticians decide the working capital.
Your screens use your words
CustomerOpticianOrderRx jobItemLens pairInvoiceDelivery challan and monthly billproductLens typeSupplierLens distributor
How it works
How MatruOS is set up for an ophthalmic Rx lab
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Ophthalmic Rx lab", typed when you sign up.
- Recognised as an ophthalmic Rx labRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an ophthalmic Rx lab
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Reads each optician's order photo or message into a draft job ticket, transposes cylinder, flags missing PD, add or fitting height, picks the route and a due date, and drafts the status reply to the optician
Asks you before sending
Totals the day's breakages and remakes by stage, reason, technician and lens type, prices the loss, and shows the repeat causes for the week
Works it out and shows you
Works out use by index and base curve, drafts the weekly blank order to the distributor, and shows progress against the brand's monthly target
Asks you before sending
Prepares each optician's monthly statement with challan list and credits, ages dues, and drafts polite reminders for those past 45 and 90 days
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:30 amTake in the morning orders and make job tickets
- 1Read each WhatsApp or portal order and write a job ticket; call the optician if the prescription photo is unclear
- 2Transpose plus-cylinder prescriptions to minus-cylinder form and check add and PD are entered
- 3Decide route: stock lens fit, surface in house or send to brand lab
- 4Check blank stock for each surfaced job and flag shortages
- 5Give each optician a promised delivery date
10:30 amSurfacing run (block, generate, polish, check)
- 1Block each blank on the correct base curve and axis marking
- 2Generate the back curve, then fine and polish
- 3Deblock, clean and read power on the lensmeter against the ticket
- 4Log any broken or out-of-tolerance lens in the breakage log
2:00 pmHard coat and AR coating batch
- 1Ultrasonic clean and dry the lenses before coating
- 2Dip hard coat and cure at the lacquer maker's temperature and time
- 3Load the AR vacuum chamber and run the coating recipe (medium labs)
- 4Cross-hatch tape test on one lens from each batch
5:00 pmEdge, fit, QC and evening dispatch
- 1Trace the frame, mark optical centres at the patient PD and fitting height
- 2Edge and fit; tighten and align the frame
- 3QC passes the pair before packing
- 4Pack each job in its tray with the challan and hand it to the route boy by 18:30
7:30 pmDay-end breakage and remake review
- 1Count breakages and remakes by stage and reason
- 2Decide who bears each remake: lab, optician or brand warranty
- 3Re-issue blanks for jobs due tomorrow
Every week
Mon 11:00 amReorder semi-finished blanks and stock lenses
- 1Compare blank stock with last 4 weeks' use by index and base curve
- 2Place the order with the distributor within the month's credit limit
Sat 4:00 pmWeekly machine care
- 1Change generator coolant and clean the swarf tank
- 2Replace worn polishing pads and check slurry concentration
- 3Clean the edger wheel and check the size calibration with a test lens
Every month
3rdMonthly optician statements and collection calls
- 1Send each optician the month's job list with challan numbers and remake credits
- 2Call opticians past 45 days; hold new work for those past 90 days
Every year
AprAnnual lensmeter and focimeter calibration
- 1Check each lensmeter with reference test lenses and get the service certificate
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Rx job from order to delivery
- 1Order received and ticket made
- 2Blanks picked
- 3Surfaced and power checked
- 4Coated
- 5Edged and fitted
- 6QC passedNeeds approval
- 7Delivered to optician
Optician return and remake
- 1Return logged with reason
- 2Job re-checked on lensmeter
- 3Who bears cost decidedNeeds approval
- 4Remade and delivered
- 5Credit note or warranty claim raised
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Rx job tickets
Breakage and remake log
Blank and lens stock
Power and axis check on surfaced lenses
Catch out-of-tolerance lenses before they are coated and fitted
QC of mounted spectacles
Every pair that leaves matches the prescription and sits right for the patient
Coating adhesion and appearance check
Stop crazing and peeling that come back as remakes
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Single vision Rx lens pair, 1.50 hard multi-coat | 9001 | 5% |
| Single vision Rx lens pair, 1.56 blue-cut | 9001 | 5% |
| Single vision Rx lens pair, 1.60 high index | 9001 | 5% |
| Single vision Rx lens pair, 1.67 high index | 9001 | 5% |
| Polycarbonate Rx lens pair | 9001 | 5% |
| Photochromic Rx lens pair | 9001 | 5% |
| Bifocal (kryptok or D-top) lens pair | 9001 | 5% |
| Progressive lens pair (conventional) | 9001 | 5% |
| Progressive lens pair (freeform digital) | 9001 | 5% |
| Tint (solid or gradient) on Rx pair | 9001 | 5% |
| Fitting charge (optician's own lenses and frame) | 998879 | 18% |
| Spectacle frame (supplied with job) | 9003 | 5% |
- GST registration
- Udyam (MSME) registration
- Shops and Establishments registration
- Trade licence
- Professional tax registration
- Factory licenceIf it applies
- Pollution consent (CTO)If it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Lab ownerFixes optician price lists, deals with the lens brand, approves remakes and credit, collects payments.
Order desk executiveTakes orders from WhatsApp and phone, checks prescriptions, makes job tickets, answers optician status calls.
Surfacing technicianBlocks, generates, fines and polishes, checks power, deblocks.
Coating operatorRuns hard coat dip and AR chamber batches, cleans lenses, checks adhesion.
FitterTraces frames, edges lenses, fits and aligns spectacles.
QC inspectorChecks every finished pair on the lensmeter and against the ticket, passes or rejects.
Route boyCollects frames and orders, delivers finished jobs with challans, brings back returns.
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Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an ophthalmic Rx lab?
Type one line about your business when you sign up, for example "Ophthalmic Rx lab". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other makers and factories in health and pharma
Run an ophthalmic Rx lab on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes