Your customers
- College groups and young professionals
- Families
- Corporate offsites
- Foreign backpackers
- Travel agents and platforms
- Schools
Hotels, restaurants and travel · Services
MatruOS for an adventure tour operator
Set up the way an adventure tour operator runs: per-person activity fees (rafting stretch, tandem flight, ski course), trek packages (fixed departures and private), equipment rental, camping add-ons, transport. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What an adventure tour operator deals with today, and what MatruOS sets up for it
Today
Waivers and medical forms missing when something goes wrong. Guides and pilots paid by memory and disputes follow.
In MatruOS
MatruOS sets up 9 routines, 1 workflow, 3 registers and 6 licences for an adventure tour operator, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Operator
- (agent, platform)
- participant; operator ↔ guides, porters and departments
Your suppliers
- Freelance guides and pilots
- Porters and mule owners
- Camp cooks
- Transporters
- Equipment makers and importers
- Forest and tourism departments
- Insurers
Credit and cash
Customers pay 20-50% advance online, balance on arrival; agents pay monthly net of 10-20%; freelance guides paid per batch weekly; permits paid in advance
Two or three short seasons a year; equipment (rafts Rs 2-4 lakh, wings Rs 2-3 lakh) bought before the season; cancellations for weather need refund or rescheduling rules
Your screens use your words
CustomerParticipantOrderBookingItemActivityInvoiceBillSupplierVendorproductTrip
How it works
How MatruOS is set up for an adventure tour operator
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Adventure tour operator", typed when you sign up.
- Recognised as an adventure tour operatorRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an adventure tour operator
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Builds tomorrow's batches with guides or pilots, vehicles and permits, flags participants without waiver or medical form, and drafts reporting messages
Asks you before sending
Totals each guide's, pilot's and porter's batches for the week and each agent's commissions for the month, ready to pay or settle
Asks you before paying and sending
Reminds before raft licences, operator registration, insurance, guide and pilot certificates and reserve repacks fall due
Works it out and shows you
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
7:00 amMorning safety call (river level, weather, wind)
- 1Read the river gauge or dam release; check the weather and wind forecast
- 2Decide go, delay or cancel per activity and record it
- 3Tell the booking desk to inform participants of any change
9:00 amBatch check-in and safety briefing
- 1Waiver and medical declaration signed for every participant
- 2Fit life jacket and helmet or harness for each person
- 3Briefing: commands, swimming position, what to do if thrown out
7:00 pmNext day's batches and guide roster
- 1Confirm batches, participants, guides or pilots, vehicles and permits
- 2Send reporting time and place to participants
Every week
MonWeekly equipment inspection
- 1Rafts: pressure, valves and seams; life jackets: buckles and foam
- 2Wings, lines and harness checked; reserve repacked on schedule
- 3Retire any item failing the check
SatPay guides, pilots and porters
- 1Total batches per guide and pilot from the departure log and pay
Every month
5thAgent and platform settlement
- 1Match agent bookings, commissions, refunds and balances
Every year
JunAnnual registration and insurance renewal
- 1Renew tourism registration, guide and pilot cards, insurance and vehicle permits
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Booking to trip done
- 1Booking and advance received
- 2Medical and waiver forms received
- 3Permits and roster done
- 4Safety call made
- 5Trip completed and logged
- 6Balance paid and review asked
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Participants
Equipment log
Departure and safety log
Activity safety
Bring every participant back safe
Equipment check and retirement
No failure from worn gear
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Rafting, Shivpuri stretch (about 16 km) | 999652 | 18% |
| Rafting, Marine Drive stretch (about 24 km) | 999652 | 18% |
| Tandem paragliding flight | 999652 | 18% |
| Fixed-departure Himalayan trek (6 days, all inclusive) | 998552 | 5% |
| Private trek package | 998552 | 5% |
| Ski course, 5 days | 999293 | 18% |
| Kayaking course (beginner) | 999293 | 18% |
| Equipment rental (jacket, poles, sleeping bag) | 997329 | 18% |
| Riverside camp night with meals | 996311 | 5% |
- GST registration
- Tourism approval
- Insurance policy
- Shops and Establishments registration
- Vehicle permitIf it applies
- FSSAI food licenceIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerLicences, pricing, agents and platforms, buys equipment, final safety call.
Operations managerBatches and departures, rosters of guides and pilots, transport, permits.
Lead guide or pilotSafety briefing, leads the raft, trek or flight, checks gear, first aid.
Guide or porterAssists on river or trail, carries loads, sets camp.
Booking deskBookings, advances, waivers and medical forms, refunds.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an adventure tour operator?
Type one line about your business when you sign up, for example "Adventure tour operator". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other services in hotels, restaurants and travel
Run an adventure tour operator on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes