Your customers
- Pilgrim families (yajmans)
- Yatra groups and tour operators
- Elderly and disabled pilgrims
- Trekkers
Hotels, restaurants and travel · Services
MatruOS for a pilgrim services business
Set up the way a pilgrim services business runs: dakshina for rituals (pind daan, asthi visarjan, shraddha, puja), genealogy entries, lodging and food for yajmans; pony, palki and porter fares per trip at the fixed rates. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a pilgrim services business deals with today, and what MatruOS sets up for it
Today
Families who came once are never contacted again and go to another panda. Day's tokens, cash and handler shares are not tallied.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 4 licences for a pilgrim services business, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Pilgrim
- (agent, tour operator, token counter)
- purohit, pony, palki or porter
Your suppliers
- Puja samagri shops
- Dharamshala staff
- Pony feed (chana and bhusa) sellers
- Farriers and vets
- Shrine board and district panchayat (registration)
- Insurers
Credit and cash
All cash or UPI on the spot; agents and tour operators get 10-25% commission; pony owners buy feed on credit from the village trader till the season ends
Earnings cluster into yatra months and festival days; off-season the pony owner returns to farming and the purohit lives on dharamshala rent and yearly shraddha visits
Your screens use your words
CustomerYajman or pilgrimOrderBookingItemServiceInvoiceReceiptSupplierVendorproductRitual or ride
How it works
How MatruOS is set up for a pilgrim services business
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Pilgrim services", typed when you sign up.
- Recognised as a pilgrim services businessRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a pilgrim services business
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Totals the day's tokens, rituals, cash and UPI, and each handler's or bearer's share, ready to pay
Asks you before paying
Finds families whose tithi or Pitru Paksha falls soon and drafts a respectful message in their language offering the shraddha and a stay; keeps the index of village, district and bahi page
Asks you before sending
Reminds before the yatra season to renew each animal's health test, registration and insurance and each handler's ID card
Works it out and shows you
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
4:00 amEarly start at the ghat or pony stand
- 1Water and feed animals before the climb; check hooves and saddle sores
- 2Carry registration card and token book
- 3Only one round trip per animal per day as the rules allow
6:00 amDay's rituals and yajman arrivals
- 1Confirm today's families, their rituals and muhurat
- 2Find each family's bahi page before they arrive
7:00 pmDay's receipts and handler wages
- 1Total tokens and rituals; match cash and UPI
- 2Pay handlers and bearers their share
Every week
MonAnimal health check and rest day
- 1Vet check at the camp; treat sores and lameness
- 2Rest the animal one day; deworm as advised
Every month
1stYearly shraddha and tithi reminders to yajman families
- 1List families whose departed relative's tithi falls this month
- 2Send a blessing and offer to perform the shraddha on their behalf
Every year
AprYatra-season registration (animal, handler and insurance)
- 1Health certificate and blood test (glanders) for each animal
- 2Register animals and handlers with the district or shrine board; take ID cards
- 3Insure each animal
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Family visit to ritual and record
- 1Family received and bahi found
- 2Ritual performed
- 3New entries written and read out
- 4Dakshina and stay settled
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Yajman families (bahi)
Animals and workers
Trips and receipts
Pony and mule welfare on the route
Keep the registration and the animals alive and fit
Ritual and genealogy record
Keep the family's trust and the record true for generations
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Pind daan ritual | 999591 | 0% |
| Asthi visarjan ritual | 999591 | 0% |
| Shraddha or puja | 999591 | 0% |
| Genealogy (vanshavali) entry and copy | 999591 | 0% |
| Dharamshala room, up to Rs 1,000 a day | 996311 | 0% |
| Pony ride, Gaurikund to Kedarnath | 996419 | 0% |
| Palki or dandi, Gaurikund to Kedarnath, one way | 996419 | 0% |
| Kandi or pithu (child or luggage), round trip | 996419 | 0% |
| Porter for luggage | 996419 | 0% |
- Insurance policy
- Trade licenceIf it applies
- Shops and Establishments registrationIf it applies
- GST registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Purohit (panda)Finds the family bahi, conducts rituals, writes the vanshavali, fixes dakshina.
Agent or munshiMeets pilgrims at station and ghat, books rooms, keeps accounts.
Pony ownerRegisters animals, hires handlers, buys feed, collects fares.
Handler or palki bearerLeads the pony or carries the palki, cares for animals at night.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a pilgrim services business?
Type one line about your business when you sign up, for example "Pilgrim services". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other services in hotels, restaurants and travel
Run a pilgrim services business on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes