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Hotels, restaurants and travel · Services

MatruOS for a short-stay rental manager

Set up the way a short-stay rental manager runs: room-night revenue from booking platforms and direct guests, plus a cleaning fee and add-ons (airport pick-up, breakfast, late check-out); under revenue share, keeps a 20-30% management fee and passes the rest to the flat owner. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

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Hotels, restaurants and travelReady when you sign up

  • 9routines on a timetable
  • 2workflows with approvals
  • 2SOPs and checks
  • 4registers of your own
  • 5jobs for your AI team
  • 6licences tracked

7-day free trial, no card needed.

What this solves

What a short-stay rental manager deals with today, and what MatruOS sets up for it

01Today

Same night sold twice across platforms, or a gap left unsold because a calendar was not updated. Platform payouts net of commission, TCS and GST are hard to match to bookings.

02In MatruOS

MatruOS sets up 9 routines, 2 workflows, 4 registers and 6 licences for a short-stay rental manager, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. Flat owner
  2. manager
  3. booking platform or direct
  4. guest

Your customers

  • Domestic leisure travellers
  • Families and groups
  • Work-from-anywhere stays
  • Foreign tourists
  • Corporate long stays

Your suppliers

  • Flat and villa owners
  • Booking platforms (as channel)
  • Laundry
  • Housekeeping staff or agency
  • Maintenance (plumber, electrician, AC)
  • Linen and toiletry suppliers

Credit and cash

Guests prepay on platforms; platforms pay out 1-3 days after check-in net of commission; direct guests pay 30-50% advance and balance on arrival; owners are paid monthly by the 5th-10th; laundry is billed weekly

Platform payouts flow daily; the security deposit is held and refunded within 7 days; owner payouts monthly; in the lease model rent is due monthly in advance even when nights are empty, so the lean months need a cash buffer

Your screens use your words

  • CustomerGuest
  • OrderBooking
  • ItemUnit
  • InvoiceFolio
  • SupplierOwner or vendor
  • productStay

How it works

How MatruOS is set up for a short-stay rental manager

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Short-stay rental manager", typed when you sign up.
  2. Recognised as a short-stay rental managerRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a short-stay rental manager

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Sales executive

Flags nights booked on one platform but open on another, and gaps in the next 30 days; suggests a rate per unit per night from pickup, season and events

Reads booking register, unit register and local events and long weekends

Asks you before sending

Operations head

Builds the guest register from IDs, prepares Form C details for foreign guests and reminds the caretaker until it is filed

Reads booking register and guest ID photos

Asks you before sending

Accountant

Matches each payout to a booking, separates commission, TCS and GST, lists short or missing payouts and drafts the platform query

Reads booking register and platform payout statements

Asks you before sending

Accountant

Prepares each owner's monthly statement with nights, revenue, fees, expenses and amount due, ready to send and pay

Reads booking register, turnover log, expense bills and unit register

Asks you before sending and paying

Operations head

Reminds 60 and 15 days before each registration, fire NOC or owner agreement expires

Reads unit register

Works it out and shows you

1 / 5

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day3

  • 8:30 amSync calendars and set today's ratesManager · 3 steps
    1. 1Check every unit's calendar on each platform; block any night sold elsewhere
    2. 2Look at pickup for the next 30 days and local events; raise or drop rates
    3. 3Reply to every guest message within an hour
  • 11:00 amTurnover between check-out and check-inHousekeeper · 4 steps
    1. 1Strip beds, bag linen and towels for laundry, count them
    2. 2Clean kitchen, bathrooms and floors; empty fridge and bins
    3. 3Restock water, tea, toiletries and toilet rolls to par
    4. 4Photograph each room ready, and any damage
  • 2:00 pmGuest check-in, ID check and Form CCaretaker · 3 steps
    1. 1Check a government photo ID for every adult; passport and visa for foreigners
    2. 2Share house rules, quiet hours after 22:00, and the deposit terms
    3. 3File Form C for foreign guests within 24 hours

Every week2

  • MonMatch platform payouts to bookingsAccounts person · 2 steps
    1. 1Match each payout line to a booking; note commission, TCS and GST withheld
    2. 2List bookings with no payout or short payout and raise them with the platform
  • ThuLinen and consumables countHousekeeper · 2 steps
    1. 1Count linen with laundry, in units and in store; note shortages
    2. 2Order toiletries, water and cleaning supplies for next week

Every month2

  • 5thOwner statements and payoutsManager · 3 steps
    1. 1For each owner, total nights, revenue, platform fees, cleaning and repairs
    2. 2Deduct management fee; attach bills for repairs
    3. 3Send statement and pay owner after approval
  • 10thGST and tourism returnsAccounts person · 2 steps
    1. 1GSTR-1 and GSTR-3B from own bookings; take platform TCS credit
    2. 2Goa: monthly guest statistics return by the 5th

Every year1

  • MarRenew tourism registration and owner agreementsManager · 2 steps
    1. 1Renew state tourism or homestay registration; fire NOC where required
    2. 2Renew owner agreements and revise share or rent

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

New owner hands over a unit

  1. 1Unit visited and revenue estimate sharedManager
  2. 2Agreement signed (share or lease)ManagerNeeds approval
  3. 3Society NOC and registration filedManager
  4. 4Unit set up and photographedHousekeeper
  5. 5Listed on platformsManager

Booking to owner payout

  1. 1Booking confirmedManager
  2. 2Guest checked in with IDCaretaker
  3. 3Guest checked out and unit inspectedHousekeeper
  4. 4Deposit refunded or claim raisedManagerNeeds approval
  5. 5Payout reconciledAccounts person

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Units

    Unit name · Owner · Owner phone · Deal · Share or rent · Bedrooms · Tourism registration number · Registration valid till

  • Bookings

    Unit · Guest name · Guest phone · Channel · Check-in · Check-out · Guests · Foreign national

  • Turnover log

    Unit · Date · Housekeeper · Linen sets out to laundry · Damage or missing items · Ready for check-in · Cleaning cost

  • Owner statements

    Owner · Month · Nights sold · Gross revenue · Platform fees · Expenses charged · Management fee · Paid to owner

  • Unit turnover standard

    Every guest walks into a unit that looks like the listing photos

    4 steps with checks

  • Guest ID and foreign guest reporting

    Stay within the Foreigners rules and local police rules

    4 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Stay, up to Rs 7,500 a night · night9963115%
Villa stay, above Rs 7,500 a night · night99631118%
Cleaning fee · stay9963115%
Airport or station pick-up · trip9966015%
Breakfast (cooked by caretaker) · plate9963315%
Early check-in or late check-out · time9963115%
Management fee charged to owner · month99722118%
  • GST registrationGST department (GSTN)
  • Shops and Establishments registrationState labour department (Shops and Establishments Act)If it applies
  • Tourism approvalMinistry or state department of tourismIf it applies
  • Fire NOCState fire and emergency servicesIf it applies
  • Police licenceCity police (licensing branch)If it applies
  • Trade licenceMunicipal corporation or panchayatIf it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

ManagerSigns owners, sets rates, answers guests, pays owners and vendors, handles complaints and reviews.
CaretakerHands over keys, checks IDs, files Form C details, fixes small issues, cooks breakfast in villas.
HousekeeperCleans and resets units between guests, counts linen, reports damage.
Accounts personReconciles platform payouts, prepares owner statements, GST and TCS returns.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a short-stay rental manager?

Type one line about your business when you sign up, for example "Short-stay rental manager". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

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Run a short-stay rental manager on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

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