Your customers
- Students and coaching aspirants
- Working men and women living alone
- Elderly people
- Small offices
- PG and hostel residents
Hotels, restaurants and travel · Services
MatruOS for a tiffin and mess service
Set up the way a tiffin and mess service runs: prepaid monthly meal plans (lunch, dinner or both), single tiffins, mess coupon cards and Sunday specials. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a tiffin and mess service deals with today, and what MatruOS sets up for it
Today
Pauses and extras by WhatsApp make the monthly bill wrong. Renewals slip past the first week and some never pay.
In MatruOS
MatruOS sets up 9 routines, 1 workflow, 3 registers and 5 licences for a tiffin and mess service, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Kirana and mandi
- home or central kitchen
- subscriber
Your suppliers
- Kirana or wholesaler
- Vegetable vendor
- Dairy
- LPG distributor
- Tiffin box supplier
Credit and cash
Subscribers prepay monthly (some weekly); box deposit; grocery on 7-15 days; vegetables in cash
Money comes in at the month's start and is spent through the month; late renewals squeeze the second half
Your screens use your words
CustomerMemberOrderPlanItemTiffinInvoiceMonthly billproductPlan
How it works
How MatruOS is set up for a tiffin and mess service
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Tiffin and mess service", typed when you sign up.
- Recognised as a tiffin and mess serviceRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a tiffin and mess service
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Builds the day's lunch and dinner count from active plans and pause messages, lists special diets, and orders the delivery route by area
Works it out and shows you
Prepares each subscriber's next-month bill net of paused days and extras, and drafts renewal reminders
Asks you before sending
Lists subscribers holding boxes not returned and drafts polite reminders or a deposit deduction
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
7:00 amMorning headcount and pauses
- 1Read pause and extra messages; fix today's lunch count
- 2Special diets (Jain, no onion, diabetic) noted
8:30 amLunch cooking and packing
- 1Cook to the count; boxes washed and dry
- 2Boxes packed hot and closed by 11:30
11:45 amLunch delivery route
- 1Deliver in route order; collect yesterday's empty boxes
- 2Mark boxes not returned
5:30 pmDinner cooking and delivery
- 1Dinner count from pauses; cook, pack and send by 20:00
Every week
SunWeekly menu message
- 1Post next week's menu and Sunday special on WhatsApp
- 2Plan grocery for the week
SatBox count
- 1Count boxes in the kitchen against boxes out
- 2List subscribers holding extra or missing boxes
Every month
25thMonth-end bills and renewals
- 1Bill each subscriber for next month, net of paused days carried forward
- 2Remind those not renewed by the 3rd
Every year
AprFSSAI registration renewal
- 1Renew FSSAI registration, or move to a licence if turnover crossed Rs 12 lakh
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
New subscriber to renewal
- 1Trial tiffin given
- 2Plan and price agreedNeeds approval
- 3Paid and added to route
- 4Daily delivery and pauses
- 5Month bill and renewal
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Subscribers and plans
Daily count and pauses
Tiffin box ledger
Home kitchen hygiene
Safe food every day
Delivery rules
On time and boxes back
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Monthly lunch plan (26 days) | 996333 | 5% |
| Monthly lunch and dinner plan | 996333 | 5% |
| Single tiffin (4 roti, sabzi, dal, rice) | 996333 | 5% |
| Mess coupon card (30 meals) | 996333 | 5% |
| Sunday special or feast meal | 996333 | 5% |
| Extra roti or sweet | 996333 | 5% |
- FSSAI food licence
- GST registrationIf it applies
- Udyam (MSME) registrationIf it applies
- Trade licenceIf it applies
- Shops and Establishments registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Owner-cookPlans menus, cooks or leads the kitchen, takes subscriptions and payments, handles pauses.
Kitchen helperCutting and kneading, rotis, packing boxes, washing boxes.
Delivery boyLunch and dinner routes, collects empty boxes, collects cash where needed.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a tiffin and mess service?
Type one line about your business when you sign up, for example "Tiffin and mess service". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Hotels, restaurants and travel
Other services in hotels, restaurants and travel
Run a tiffin and mess service on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes