Your customers
- District milk unions (tenders)
- Village dairy societies
- Private dairies and collection centres
- Commercial dairy farms
- Milk producer companies
Farming and dairy · Services
MatruOS for a dairy equipment supply and service
Set up the way a dairy equipment supply and service runs: equipment sales (analysers, scales, AMCU, BMC, cans, milking machines, chaff cutters), installation, annual maintenance contracts, spares, calibration and software updates. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a dairy equipment supply and service deals with today, and what MatruOS sets up for it
Today
AMC renewals and warranty ends slip past. Service calls piled up in flush; BMC-down calls not prioritised.
In MatruOS
MatruOS sets up 8 routines, 2 workflows, 3 registers and 6 licences for a dairy equipment supply and service, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Manufacturer
- dealer and service
- dairy institutions and farms
Your suppliers
- Equipment manufacturers (OEMs)
- Compressor and refrigerant suppliers
- Spare parts vendors
Credit and cash
Unions pay 30-90 days after installation and acceptance, with retention and bank guarantee; private centres 30-50% advance; OEM gives dealer 30-45 days
Tender supplies tie up capital for 2-4 months; AMC money arrives yearly in advance; spares sold for cash
Your screens use your words
CustomerClientItemMachineproductEquipment
How it works
How MatruOS is set up for a dairy equipment supply and service
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Dairy equipment supply and service", typed when you sign up.
- Recognised as a dairy equipment supply and serviceRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a dairy equipment supply and service
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Orders the day's calls by priority (BMC with milk first) and village route; shows each machine's history and AMC status
Works it out and shows you
Lists AMCs, warranties and stamping due in 60 days and drafts renewal quotes per client
Asks you before sending
Ageing of union invoices and retention; lists missing installation certificates; drafts follow-up letters
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
8:00 amMorning call queue and engineer routes
- 1Log new calls; BMC-down calls first (milk at risk)
- 2Assign engineers by route; spares packed
9:00 amField service visits
- 1Diagnose and fix; photo of the job card signed by secretary
- 2After an analyser repair, check with standard sample
- 3BMC: pull-down test 35 °C to 4 °C within 3 hours on full load
7:00 pmClose tickets and spares used
- 1Close tickets with hours to close; open ones carried with reason
- 2Spares used vs van stock
Every week
Tue, ThuPlanned AMC and calibration visits
- 1Preventive maintenance as per AMC schedule
- 2Analyser calibration and scale check
Every month
1stAMC renewals, warranty ends and stamping due list
- 1AMCs and warranties ending in 60 days; send renewal quotes
- 2Scales due for Legal Metrology verification
15thUnion and dairy dues follow-up
- 1Invoices pending past 30 days; installation certificates missing
- 2Retention money and bank guarantees due for release
Every year
Feb, AugUnion tender calendar and OEM targets
- 1Track union and federation tenders (GeM and e-tender portals)
- 2Dealer and repairer licence renewal; OEM target review
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Union tender to payment
- 1Bid submitted with EMD
- 2Purchase order receivedNeeds approval
- 3Supplied and installed
- 4Installation certificates signed
- 5Invoice paid and retention released
Breakdown call to closure
- 1Call logged
- 2Engineer assigned
- 3Fixed and tested
- 4Client signs job card
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Installed base
Service calls
Tenders and union dues
Analyser and scale calibration
Members trust the readings
BMC preventive maintenance
No soured tanks in flush
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Ultrasonic milk analyser | 9027 | 18% |
| Electronic milk weighing scale (stamped) | 8423 | 18% |
| Data processor unit with printer (AMCU) | 8471 | 18% |
| Bulk milk cooler (2,000 L) | 8418 | 18% |
| Milking machine (bucket type) | 8434 | 18% |
| Aluminium milk can (40 L) | 7612 | 5% |
| Chaff cutter (electric) | 8436 | 5% |
| Annual maintenance contract (BMC) | 998717 | 18% |
| Annual maintenance contract (AMCU) | 998717 | 18% |
| Analyser calibration visit | 998717 | 18% |
| Installation and commissioning | 998732 | 18% |
| Spares (load cell, sensor, compressor) | 8473 | 18% |
- GST registration
- Udyam (MSME) registration
- Shops and Establishments registration
- Weighing scale stamping
- GeM seller registrationIf it applies
- Electrical contractor licenceIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerTenders, OEM relations, pricing, collections.
Service engineerInstallation, calibration, repairs, AMC visits.
Service coordinatorLogs calls, assigns engineers, spares, follow-up.
Union purchase or engineering officerTender, acceptance, installation certificates, payment release.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a dairy equipment supply and service?
Type one line about your business when you sign up, for example "Dairy equipment supply and service". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Farming and dairy
Other services in farming and dairy
Run a dairy equipment supply and service on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes