Your customers
- Walk-in smokers and chewers
- Office and market regulars on khata
- Students and passers-by (cold drinks only)
- Taxi and auto drivers
- Weddings and functions (paan counter orders)
Food and grocery · Shops and showrooms
MatruOS for a pan, cigarette and cold-drink shop
Set up the way a pan, cigarette and cold-drink shop runs: made-to-order paan (meetha, saada, special), cigarettes and bidis by pack and stick where allowed, cold drinks and water, chips and toffees, mouth fresheners, mobile recharges and small cash-in services. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a pan, cigarette and cold-drink shop deals with today, and what MatruOS sets up for it
Today
Khata to regulars grows quietly; some never pay after they change job or area. Fast cigarette packs run out at the evening rush while slow ones sit for weeks.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 3 registers and 5 licences for a pan, cigarette and cold-drink shop, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Leaf grower
- leaf mandi
- pan shop; company
- distributor or wholesaler
- pan shop
- consumer
Your suppliers
- Paan leaf mandi or leaf agent
- Katha and chuna and supari wholesaler
- Cigarette distributor van or cash wholesaler
- Bidi agent
- Cold-drink bottler van
- Snacks and confectionery wholesaler
- Ice supplier in summer
Credit and cash
Buys leaves, cigarettes and cold drinks mostly for cash or on 3-7 days with the van; bottler gives the cooler on deposit against a monthly target; regulars on weekly or monthly khata; function paan orders take a 50% advance
Daily cash and UPI in; leaves every 1-2 days; cigarettes once or twice a week (the biggest cash outlay, Rs 20,000-1.5 lakh); cold drinks weekly; khata collected on salary days (1st-7th)
Your screens use your words
CustomerGrahakInvoiceParchiSupplierAgentproductItem
How it works
How MatruOS is set up for a pan, cigarette and cold-drink shop
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Pan, cigarette and cold-drink shop", typed when you sign up.
- Recognised as a pan, cigarette and cold-drink shopRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a pan, cigarette and cold-drink shop
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Works out which cigarette packs, drinks and snacks sell out by weekday and suggests the next van order within the cash in hand
Asks you before sending
Builds the day's close: cash, UPI, paid out, khata given, and gross margin by paan, tobacco and drinks; flags a short galla
Works it out and shows you
Lists regulars with balances on salary days and drafts polite WhatsApp reminders with a UPI link
Asks you before sending
Warns of announced MRP, excise or GST changes, shows how many packs are in stock at the old MRP, and reminds the weekly compliance check
Works it out and shows you
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
7:00 amOpen the shop and prepare leaves
- 1Sweep, wipe the counter and fill the water pot for the leaves
- 2Sort leaves: remove yellow, torn and spotted ones; trim the stems
- 3Wrap good leaves in a wet red cloth and keep them in shade
- 4Count leaves thrown and note them in the day galla
- 5Make fresh katha and chuna paste; cover all masala jars
11:00 amCheck cooler, cigarette shelf and snacks before the noon rush
- 1Cooler on and cold
- 2Count packs of each fast-moving cigarette and note low ones
- 3Check chips and drinks for expiry date; move older stock to the front
- 4Note what to order from the next van
10:30 pmClose and count the galla
- 1Count cash and note UPI total from the soundbox app
- 2Note money paid to agents and the van today
- 3Note khata given today against each name
- 4Lock cigarettes and cash; switch off the cooler only if the bottler allows
Every week
MonCheck the tobacco warning board and age rule
- 1Warning board 60 x 30 cm visible: sale to under-18 is an offence
- 2No tobacco advertising posters or brand displays beyond the permitted board
- 3No banned gutka or flavoured chewing tobacco on the shop
- 4Brief the helper: ask age when in doubt; no sale to school uniform
WedReprice tobacco and drinks when a new MRP lands
- 1Ask the van salesman about new MRPs and any coming excise or GST change
- 2Sell old-MRP stock at the old price; never above the printed MRP
- 3Decide whether to buy extra before a known rise, within the cash you have
Every month
1stCollect khata on salary days
- 1List every regular with a balance and the days since last payment
- 2Send a polite reminder with the amount and a UPI link
- 3Stop credit for anyone more than 30 days behind
Every year
MarRenew shop and trade licences
- 1Renew municipal trade or shop licence and FSSAI registration if due
- 2Renew tobacco vendor licence where the city requires one
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Wedding or function paan counter
- 1Enquiry with date and guest count
- 2Rate and menu agreedNeeds approval
- 3Advance taken (about 50%)
- 4Leaves and masala bought
- 5Counter run at venue
- 6Balance collected
Bottler cooler on deposit
- 1Salesman offers cooler and target
- 2Deposit and target agreedNeeds approval
- 3Cooler installed and tagged
- 4Monthly target checked
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Khata (credit book)
Stock bought
Day galla (cash count)
Selling tobacco within the law
Avoid fines, seizures and closure under COTPA and state bans
Clean paan making
Keep leaves fresh and masala safe, and pass a food-safety check
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Meetha paan | 210690 | 5% |
| Saada paan | 210690 | 5% |
| Cigarettes (pack of 10) | 240220 | 40% |
| Bidi bundle | 240310 | 18% |
| Aerated soft drink (600 ml) | 22021010 | 40% |
| Packaged drinking water (1 litre) | 220110 | 5% |
| Potato chips (small pack) | 200520 | 5% |
| Toffees and chewing gum | 1704 | 5% |
| Mouth freshener (saunf mix) | 2106 | 5% |
| Matchbox | 3605 | 5% |
- Shops and Establishments registration
- Trade licence
- FSSAI food licence
- GST registrationIf it applies
- Health or eating-house licenceIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Owner (panwala)Opens the shop, makes special paan, buys cigarettes and leaves, keeps khata, deals with police and food inspectors.
HelperSorts and wraps leaves, serves cold drinks and cigarettes, cleans, runs the evening rush.
Leaf agentBrings leaves from the mandi, takes cash or 2-3 days credit.
Distributor salesmanTakes cigarette, snack and cold-drink orders, delivers from the van, sets cooler targets.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a pan, cigarette and cold-drink shop?
Type one line about your business when you sign up, for example "Pan, cigarette and cold-drink shop". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Food and grocery
Other shops and showrooms in food and grocery
Run a pan, cigarette and cold-drink shop on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes