Your customers
- Bereaved families
- Hospitals and nursing homes (referrals)
- Old-age homes
- Community trusts and samaj
- NRI families
- Police (unclaimed bodies by contract)
Gifts, home and everyday services · Services
MatruOS for a funeral services business
Set up the way a funeral services business runs: funeral packages (materials, hearse, pall-bearers, pandit or priest, crematorium or burial booking); freezer box rental; hearse trips; asthi visarjan and post-death ritual arrangements; paperwork help. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a funeral services business deals with today, and what MatruOS sets up for it
Today
Night calls missed or the on-duty person unclear; families call another service. Kafan, bier or samagri run out at 2 am.
In MatruOS
MatruOS sets up 8 routines, 1 workflow, 3 registers and 6 licences for a funeral services business, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Hospital or home
- funeral service
- crematorium or burial ground
- post-death rituals
Your suppliers
- Wood depots at crematoria
- Funeral material shops (kafan, bier, samagri)
- Priests and pandits
- Crematorium and burial ground trusts
- Coffin makers
- Florists
- Hearse drivers and pall-bearers
Credit and cash
Families pay on the day or within a week; hospitals and trusts monthly; materials bought cash or weekly credit; priests paid per job
Cash out for wood, materials and slot fees on the day; family pays after the cremation or within days; vans and freezer boxes are the fixed assets
Your screens use your words
CustomerFamilyOrderCallItemArrangementInvoiceBillJobAntim yatra
How it works
How MatruOS is set up for a funeral services business
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Funeral services", typed when you sign up.
- Recognised as a funeral services businessRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a funeral services business
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Prepares the 24-hour on-call roster with backups, flags vans or freezer boxes not ready and drafts the roster message
Asks you before sending
Reminds when kafan, bier, samagri sets or coffins fall below minimum and suggests reorder quantities
Works it out and shows you
Prepares the item and step checklist for the family's community and rite, with the papers needed, drafts the package bill from items used, and a gentle message for the family
Asks you before sending
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
12:00 amAttend each call with the community checklist
- 1Take name, place, community, rites and timing; express condolence
- 2Pick the community checklist and confirm items with the family
- 3Book crematorium or burial slot; send hearse and team
8:00 amDaily on-call roster for night and day
- 1Name the coordinator, driver and helpers on duty for the next 24 hours
- 2Check each hearse has fuel and each freezer box works
- 3Share the roster with the team and hospital desks
8:30 amMorning materials and freezer box check
- 1Count kafan, bier, samagri sets and coffins against minimum stock
- 2Freezer boxes cleaned and cooling
9:00 pmDay's packages and payments
- 1Bill each completed arrangement with items used
- 2Note payments received and balances; send bill to family by WhatsApp
Every week
MonWeekly settlement with wood depot and priests
- 1Total wood, material and priest charges for the week
- 2Pay suppliers; reorder materials
Every month
1stMonthly hearse service and papers check
- 1Service the hearse; check AC and stretcher
- 2Insurance, fitness and permit dates for the next 60 days
Every year
AprAnnual hospital and trust tie-up review
- 1Review referrals by hospital; renew tie-ups and rates
- 2Revise package prices
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Call to cremation or burial
- 1Call taken and rites agreed
- 2Medical certificate or police papers see
- 3Slot booked and team sent
- 4Body moved and rites done
- 5Bill settled with familyNeeds approval
- 6Death registration help given
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Call and arrangement register
Material and freezer box stock
Hearse log and documents
Papers before cremation or burial
Every last rite is lawful and the family gets the death certificate
Dignified and safe body handling
Dignity for the deceased and safety for the team and family
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Hindu cremation package (wood pyre) | 999731 | 0% |
| Electric or CNG cremation package | 999731 | 0% |
| Muslim burial arrangement package | 999731 | 0% |
| Christian burial package with coffin | 999731 | 0% |
| Hearse van (within city, first 10 km) | 999731 | 0% |
| Hearse van extra km | 999731 | 0% |
| Dead-body freezer box rental | 999731 | 0% |
| Pall-bearers (4 persons) | 999731 | 0% |
| Asthi visarjan arrangement (local river) | 999731 | 0% |
| Terahvi or prayer meeting arrangements | 999731 | 0% |
- Vehicle permit
- Vehicle fitness certificate
- Insurance policy
- Shops and Establishments registrationIf it applies
- Trade licenceIf it applies
- Udyam (MSME) registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
CoordinatorAnswers calls round the clock, agrees rites and package with the family, books crematorium slot, assigns team, collects payment.
Hearse driverDrives the hearse, carries freezer boxes, sanitises the van, keeps the log.
Helper and pall-bearerPrepares bier and materials, carries the body, assists at the ghat or burial ground.
Priest or pandit (on call)Performs the rites for the community, guides the family.
OwnerKeeps hospital and trust tie-ups, sets prices, buys vans and boxes, keeps vehicle papers.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a funeral services business?
Type one line about your business when you sign up, for example "Funeral services". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Gifts, home and everyday services
Other services in gifts, home and everyday services
Run a funeral services business on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes