Your customers
- Households in societies and colonies (monthly account)
- Shops, offices and PGs
- Walk-in customers
- Laundries that outsource pressing
Gifts, home and everyday services · Services
MatruOS for an istriwala
Set up the way an istriwala runs: per-piece ironing charges from monthly household accounts and walk-ins; extra for sarees, starch, heavy and silk items; some washing and dry-cleaning pick-up on commission. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What an istriwala deals with today, and what MatruOS sets up for it
Today
Month-end counts disputed by households; bills written from a smudged diary. Lost or swapped pieces; the istriwala pays for them.
In MatruOS
MatruOS sets up 10 routines, 2 workflows, 2 registers and 2 licences for an istriwala, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Neighbourhood service: household
- istriwala
- household
Your suppliers
- Charcoal sellers or electricity and LPG
- Starch and water
- Society or landlord for the spot
Credit and cash
Households pay monthly by count, usually in the first week; walk-ins cash or UPI; charcoal bought cash daily or weekly
Charcoal paid daily; most income arrives in the first 10 days of the month; late payers stretch into the next month
Your screens use your words
CustomerHouseholdOrderBundleItemPieceInvoiceMonthly billSupplierCharcoal sellerJobBundle
How it works
How MatruOS is set up for an istriwala
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Istriwala", typed when you sign up.
- Recognised as an istriwalaRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an istriwala
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Totals pieces per household for the month and drafts each WhatsApp bill with count, amount and UPI QR
Asks you before sending
Lists households unpaid after 10 days and drafts polite reminders with the count
Asks you before sending
Matches complaints of missing or swapped pieces with counts and photos and lists likely bundles to check, and pending pickup requests
Works it out and shows you
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
7:00 amMorning pickup round
- 1Collect bundles from flats on the list and the society gate
- 2Count pieces in front of the household; note sarees and special items
- 3Photo of each bundle with flat number slip
7:30 amLight the iron and set up the cart
- 1Light charcoal away from clothes and children; or check LPG hose and regulator
- 2Test heat on an old cloth before silk or synthetic
6:00 pmEvening delivery round with count
- 1Deliver each bundle; household checks count
- 2Mark delivered in the diary; note any complaint
- 3Take new bundles for tomorrow
Every week
MonWeekly charcoal and starch buying
- 1Buy charcoal for the week (about 2-4 kg a day per iron, estimate)
- 2Note the week's charcoal spend against pieces ironed
SunWeekly lost and swapped item check
- 1List complaints of missing or swapped pieces from the week
- 2Check bundle photos and diary counts; return found items
Every month
1stMonth-end bills by count
- 1Total pieces per flat from the diary
- 2Send each household its count and amount by WhatsApp with UPI QR
- 3Note who paid; keep balance for next month
10thPolite reminder to late payers
- 1List households unpaid after 10 days
- 2Send a polite reminder with the count
Every year
AprYear income statement for loans
- 1Total the year's monthly bills and UPI receipts
- 2Keep a statement for a Mudra or PM SVANidhi loan application
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Bundle pickup to delivery
- 1Picked up and counted
- 2Ironed and folded
- 3Delivered and counted back
Monthly account settlement
- 1Bill sent with count
- 2Disputed counts checked with diaryNeeds approval
- 3Paid
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Count diary (flat-wise)
Monthly household account
Count at pickup and delivery
No disputes over pieces or lost clothes
Safe ironing by fabric
No burnt clothes and no burns or fires
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Ironing shirt or trouser | 999714 | 18% |
| Ironing kurta or salwar suit piece | 999714 | 18% |
| Ironing saree (cotton or synthetic) | 999714 | 18% |
| Ironing silk saree or lehenga | 999714 | 18% |
| Starch and iron (cotton saree or dhoti) | 999714 | 18% |
| Ironing bedsheet or curtain | 999714 | 18% |
| Ironing school uniform set | 999714 | 18% |
| Pick-up and delivery (outside society) | 999714 | 18% |
- Udyam (MSME) registrationIf it applies
- Trade licenceIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
IstriwalaIrons and folds, keeps the count diary, fixes rates, settles disputes, buys charcoal.
Pickup and delivery helperCollects bundles from flats, counts with the household, delivers and collects money.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an istriwala?
Type one line about your business when you sign up, for example "Istriwala". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Gifts, home and everyday services
Other services in gifts, home and everyday services
Run an istriwala on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes