Your customers
- Walk-in customers
- Readymade garment showrooms
- Dry cleaners and laundries
- Boutiques that outsource repairs
- Shawl and saree owners
Clothing and textiles · Services
MatruOS for an alteration and rafoo shop
Set up the way an alteration and rafoo shop runs: charge per alteration or repair job; per-hole charge for rafoo by fabric; monthly contract or per-piece billing to showrooms and dry cleaners. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What an alteration and rafoo shop deals with today, and what MatruOS sets up for it
Today
Customers do not know their piece is ready and pieces pile up. Showroom statements are late and showrooms pay months behind.
In MatruOS
MatruOS sets up 7 routines, 2 workflows, 2 registers and 4 licences for an alteration and rafoo shop, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- customer or garment showroom
- alteration or rafoo shop
- back to customer
Your suppliers
- Thread and zip shops
- Landlord
Credit and cash
Walk-ins pay cash or UPI at delivery; showrooms and dry cleaners pay a monthly statement in 15-45 days
Daily cash from walk-ins; showroom statements lag a month or two
Your screens use your words
OrderJob (token)ItemPieceInvoiceStatementSupplierShowroomproductRepair
How it works
How MatruOS is set up for an alteration and rafoo shop
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Alteration and rafoo shop", typed when you sign up.
- Recognised as an alteration and rafoo shopRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an alteration and rafoo shop
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Drafts ready alerts with the charge and UPI link, reminders for pieces uncollected for 15 days and the 60-day disposal notice
Asks you before sending
Totals each showroom's pieces and charges for the month, drafts the statement and lists unpaid months
Asks you before sending
Shows pieces due per day against tailor capacity and proposes how many pieces to accept from each showroom in the rush
Works it out and shows you
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
11:00 amPick up showroom and dry cleaner pieces
- 1Count pieces at each showroom and match their slip
- 2Enter each piece with the showroom's bill tag number
11:30 amTake walk-in pieces with photo token
- 1Photo the piece and the damage; write token
- 2Quote and give the ready time
6:30 pmReady alerts and deliveries
- 1Message customers whose pieces are ready
- 2Return showroom pieces with the count slip
Every week
MonUncollected pieces check
- 1List pieces ready for over 15 days
- 2Send reminders; after 60 days send the disposal notice
Every month
1stMonthly statements to showrooms and dry cleaners
- 1Total pieces and charges per showroom
- 2Send the statement and follow up last month's
Every year
NovShawl and woollen rafoo season
- 1Stock fine wool and silk threads for shawl repairs
- 2Tell regular dry cleaners the rafoo rates for the season
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Showroom alteration batch
- 1Pieces picked up with count slip
- 2Altered and pressed
- 3Returned and count signed by showroomNeeds approval
- 4Billed in the monthly statement
Rafoo on a costly piece
- 1Damage photographed and measured
- 2Customer approves quote and risk noteNeeds approval
- 3Mended and shown to customer
- 4Delivered and paid
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Token book
Showroom and dry cleaner account
Piece intake
No piece is lost or mixed up
Costly piece care
Protect high-value shawls and silks and the shop from claims
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Trouser or jeans hem shortening | 998821 | 5% |
| Waist take-in or let-out | 998821 | 5% |
| Zip replacement | 998821 | 5% |
| Kurti or dress resize | 998821 | 5% |
| Blouse alteration | 998821 | 5% |
| Lehenga or saree re-finishing | 998821 | 5% |
| Rafoo small hole (cotton or suiting) | 998821 | 5% |
| Rafoo on shawl or silk saree | 998821 | 5% |
| Showroom alteration contract | 998821 | 5% |
- Shops and Establishments registration
- Trade licence
- GST registrationIf it applies
- Udyam (MSME) registration
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Owner tailorTakes pieces, quotes, alters, collects money.
RafugarInvisible mending and darning of costly pieces.
HelperHand-stitching, pressing, pick-up and drop to showrooms.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an alteration and rafoo shop?
Type one line about your business when you sign up, for example "Alteration and rafoo shop". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Clothing and textiles
Other services in clothing and textiles
Run an alteration and rafoo shop on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes