Your customers
- Dog and cat owners
- Fish and bird keepers
- First-time pet buyers
- Breeders and boarding kennels
- Housing society pet groups
Gifts, home and everyday services · Shops and showrooms
MatruOS for a pet shop
Set up the way a pet shop runs: pet food and treats; accessories, litter and aquarium supplies; live fish and birds (and puppies or kittens where registered); grooming services; home delivery and food subscriptions. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a pet shop deals with today, and what MatruOS sets up for it
Today
Regulars run out of food and order from an app because nobody reminded them. Food and medicines expire on the shelf.
In MatruOS
MatruOS sets up 8 routines, 2 workflows, 3 registers and 7 licences for a pet shop, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Pet food makers and importers
- distributor
- pet shop
- pet owner
Your suppliers
- Pet food brand distributors
- Accessory importers and wholesalers
- Aquarium fish and bird breeders and wholesalers
- Veterinary medicine distributors
- Local registered breeders
Credit and cash
Distributors give 15-30 days; fish and birds bought cash; customers pay cash, UPI or card; regulars on monthly accounts in some shops
Food stock turns every 2-4 weeks; live stock is cash at purchase with losses; registration renewal every five years
Your screens use your words
CustomerPet parentInvoiceBillSupplierDistributorJobGrooming
How it works
How MatruOS is set up for a pet shop
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Pet shop", typed when you sign up.
- Recognised as a pet shopRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a pet shop
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Finds regulars whose usual food gap has passed and grooming customers due again, drafts reminders with a delivery offer
Asks you before sending
Lists items expiring in 60 days and fast foods running low, suggests returns, discounts and the distributor order
Asks you before sending
Prepares the annual return totals from the animal register and reminds of registration renewal and missing vet certificates
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:00 amMorning feeding, cleaning and health check
- 1Clean every cage and enclosure; fresh water and food
- 2Check each animal and bird for illness; move sick ones to isolation
- 3Aquarium water temperature and filter check
- 4Remove dead fish; record losses
11:00 amFood reorder reminders to regulars
- 1List regulars whose usual gap has passed since their last purchase
- 2Send reminder and offer home delivery
9:00 pmEvening close and night arrangements
- 1Match bills with takings
- 2Animals fed, watered, ventilated; staff or check arranged for the night
Every week
MonWeekly expiry and stock check
- 1List food and medicines expiring in 60 days
- 2Move near-expiry to the front; return or discount
- 3Reorder fast foods from distributors
Every month
5thMonthly vet inspection and health certificates
- 1Vet inspects all animals; certificates issued
- 2Vaccinate and deworm per schedule; microchip puppies
- 3Rehome animals unsold for three months
Every year
AprPet Shop Rules register and annual return
- 1Total animals received, sold, died and euthanised in the year
- 2File the annual return with the State Animal Welfare Board
- 3Check registration validity (five years); renew 30 days before expiry
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Animal sale
- 1Animal received from registered source
- 2Vet certificate and vaccination
- 3Buyer checked (adult) and advisedNeeds approval
- 4Sold with receipt and records
Grooming session
- 1Booked
- 2Groomed
- 3Paid and next date set
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Animal source, sale and death register
Pet parent and food reorder list
Food and medicine expiry check
Selling animals under the Pet Shop Rules
Sell only healthy animals lawfully and keep the shop's registration safe
Housing and daily care
Animals kept clean, healthy and safe in the shop
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Adult dog dry food 3 kg | 230910 | 18% |
| Puppy dry food 3 kg | 230910 | 18% |
| Cat dry food 1.2 kg | 230910 | 18% |
| Wet food pouch | 230910 | 18% |
| Dog treats and chews | 230910 | 18% |
| Bird seed mix | 1008 | 0% |
| Fish food flakes | 230990 | 18% |
| Cat litter 5 kg | 2508 | 5% |
| Dog collar and leash set | 4201 | 5% |
| Pet bed | 9404 | 18% |
| Aquarium tank 2 ft with filter | 7013 | 18% |
| Aquarium fish (guppy or molly) | 0301 | 0% |
- Shops and Establishments registration
- Trade licence
- Pet shop registration (Animal Welfare Board)
- GST registration
- Professional tax registrationIf it applies
- Udyam (MSME) registrationIf it applies
- Retail drug licence (Forms 20/21)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerBuys stock and animals from registered sources, keeps Pet Shop Rules registration and registers, sets prices, handles complaints.
Shop attendantFeeds and cleans animals, maintains tanks, serves customers, bills, delivers.
GroomerBathes, trims and grooms pets, checks for ticks and skin problems.
Visiting veterinarianInspects animals, issues health certificates, vaccinates and microchips puppies.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a pet shop?
Type one line about your business when you sign up, for example "Pet shop". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Gifts, home and everyday services
Other shops and showrooms in gifts, home and everyday services
Run a pet shop on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes