Your customers
- Walk-in households
- Students and gift buyers
- Offices and institutions (wall clocks)
- Wedding buyers
Gifts, home and everyday services · Shops and showrooms
MatruOS for a watch and clock shop
Set up the way a watch and clock shop runs: watch and clock sales; batteries and straps; repair and servicing labour; glass and parts; warranty handling for brands. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a watch and clock shop deals with today, and what MatruOS sets up for it
Today
Ready watches lie unclaimed for months; space and money stuck. Customers call to ask if the watch is ready.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 4 licences for a watch and clock shop, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Brand or wholesaler
- watch shop
- customer; brand service centre for warranty
Your suppliers
- Watch brand distributors
- Clock wholesalers
- Battery and strap wholesalers
- Movement and parts suppliers
- Brand service centres
Credit and cash
Customers pay cash or UPI; repair advance on big jobs; distributors 30-60 days; parts suppliers cash
Daily cash; stock credit from distributors; festival stocking in Sep-Oct
Your screens use your words
OrderRepair slipItemWatchInvoiceBill
How it works
How MatruOS is set up for a watch and clock shop
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Watch and clock shop", typed when you sign up.
- Recognised as a watch and clock shopRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a watch and clock shop
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Drafts ready-for-pickup and delay messages for each slip with status changes
Asks you before sending
Lists jobs ready for 15 days or more and brand claims older than 15 days and drafts follow-ups
Asks you before sending
Shows fast and slow models and battery codes used in repairs and drafts the distributor order
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:00 amOpen shop and set clocks
- 1Set display clocks and watches to correct time
- 2Count high-value watches in the display against the stock list
10:30 amRepair bench work
- 1Work through slips by promised date
- 2Test each battery job for 10 minutes before handing over
6:00 pmReady-for-pickup messages
- 1Message customers whose jobs are ready
- 2Tell customers whose part is delayed
Every week
MonWeekly unclaimed jobs and brand claims
- 1Ready jobs not collected for 15 days or more; call or message
- 2Brand service claims older than 15 days; chase with docket no
Every month
1stMonthly stock and battery reorder
- 1Fast and slow models; batteries by cell code
- 2Distributor dues and schemes
Every year
MarYear-end stock audit
- 1Count watches by serial; write off dead models
- 2Old cells handed to a battery collector with a note
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Repair from slip to delivery
- 1Received and condition noted
- 2Estimate approved by customerNeeds approval
- 3Repaired and tested
- 4Customer told it is ready
- 5Delivered and paid
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Repair slips
Stock and sales
Brand warranty claims
Repair intake
No disputes about condition or price
Battery change
Right cell, sealed case, safe disposal
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Wrist watch (analog) | 9102 | 18% |
| Wrist watch (premium brand) | 9102 | 18% |
| Wall clock | 9105 | 18% |
| Alarm clock | 9105 | 18% |
| Smartwatch | 8517 | 18% |
| Leather watch strap | 9113 | 18% |
| Metal chain strap | 9113 | 18% |
| Battery replacement (with cell) | 998729 | 18% |
| Watch glass replacement | 998729 | 18% |
| Mechanical watch service | 998729 | 18% |
| Quartz movement replacement | 998729 | 18% |
| Wall clock repair | 998729 | 18% |
- Shops and Establishments registration
- Trade licence
- GST registrationIf it applies
- Udyam (MSME) registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerBuys stock, sells, prices repairs, deals with brands and distributors.
WatchmakerBattery and strap work, glass, servicing, movement changes, clock repair.
Sales assistantCounter sales, slips, gift packing, calls to customers.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a watch and clock shop?
Type one line about your business when you sign up, for example "Watch and clock shop". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Gifts, home and everyday services
Other shops and showrooms in gifts, home and everyday services
Run a watch and clock shop on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes