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Health and pharma · Services

MatruOS for a blood centre

Set up the way a blood centre runs: government-capped processing charges per unit issued (whole blood, PRBC, FFP, platelets, cryo), apheresis platelets, NAT or CLIA surcharges, grouping and cross-match tests. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

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Health and pharmaReady when you sign up

  • 10routines on a timetable
  • 2workflows with approvals
  • 2SOPs and checks
  • 4registers of your own
  • 4jobs for your AI team
  • 13licences tracked

7-day free trial, no card needed.

What this solves

What a blood centre deals with today, and what MatruOS sets up for it

01Today

Stock on e-RaktKosh and in the registers goes out of step and inspectors find gaps. PRBC and platelets expire on the shelf while other hospitals are short.

02In MatruOS

MatruOS sets up 10 routines, 2 workflows, 4 registers and 13 licences for a blood centre, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. Donor
  2. blood centre
  3. hospital
  4. patient; blood storage centres get units from a mother centre

Your customers

  • Hospitals and nursing homes (requisitions)
  • Patients' relatives
  • Thalassemia and haemophilia patients (free)

Your suppliers

  • Blood bag makers (triple, quadruple, SAGM)
  • Test kit suppliers (ELISA, CLIA, NAT, grouping reagents)
  • Equipment service (refrigerated centrifuge, deep freezers, apheresis)
  • Camp organisers

Credit and cash

Patients pay at issue; tied hospitals pay monthly; kits and bags bought on 30-60 days

Kits and bags are bought ahead; collections swing with camps and season; expiry of PRBC (35-42 days) and platelets (5 days) is direct loss

Your screens use your words

  • CustomerHospital or patient
  • OrderRequisition
  • ItemBlood unit
  • InvoiceIssue receipt
  • productComponent
  • SupplierKit supplier

How it works

How MatruOS is set up for a blood centre

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Blood centre", typed when you sign up.
  2. Recognised as a blood centreRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a blood centre

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Store keeper

Counts available units by group and component, checks them against the register, and prepares the e-RaktKosh stock update for the supervisor to post

Reads component and TTI register and issue register

Asks you before sending

Store keeper

Lists units expiring within 72 hours and groups below 3 days of use, and drafts offers to tied hospitals

Reads component and TTI register and issue history

Asks you before sending

Support agent

Finds eligible past donors of short groups (90 or 120 days since last donation, not deferred) and drafts recall messages and camp invites

Reads donor register

Asks you before sending

Accountant

Totals collections, deferrals, reactives, issues, discards and free issues in the format of the monthly return

Reads donor register, component and TTI register, issue register and camp register

Asks you before sending

1 / 4

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day5

  • 8:00 amMorning temperature, stock and e-RaktKosh updateTechnical supervisor · 3 steps
    1. 1Read and sign temperature charts of every refrigerator, freezer and platelet incubator
    2. 2Count available units by group and component
    3. 3Update stock on e-RaktKosh
  • 9:00 amDonor screening and collectionMedical officer · 3 steps
    1. 1Register donor and take the questionnaire and consent
    2. 2Check weight, haemoglobin, BP, pulse and temperature
    3. 3Collect, mix and label with the unit number; observe donor 10-15 minutes
  • 11:00 amTTI testing and grouping batchBlood centre technician · 3 steps
    1. 1Test each unit for HIV 1 and 2, hepatitis B, hepatitis C, syphilis and malaria
    2. 2Run kit controls and record them
    3. 3Move reactive units to the discard area; list donors to be recalled for counselling
  • 2:00 pmComponent separationBlood centre technician · 3 steps
    1. 1Centrifuge units collected this morning; separate PRBC, plasma and platelets
    2. 2Freeze plasma within the time allowed for FFP
    3. 3Label and log each component in quarantine until TTI clears
  • 6:00 pmEvening expiry and shortage watchTechnical supervisor · 3 steps
    1. 1List units expiring in 72 hours and platelets expiring tomorrow
    2. 2Offer near-expiry units to tied hospitals first
    3. 3Flag groups below 3 days of use

Every week2

  • Sat 10:00 amWeekly equipment and reagent QCTechnical supervisor · 2 steps
    1. 1Check centrifuge speed and temperature, weighing scales and Hb meter
    2. 2Run QC on 1% of components (PRBC haematocrit, platelet count)
  • Tue 11:00 amWeekly donor recallDonor counsellor · 2 steps
    1. 1Call eligible past donors of the groups running short
    2. 2Confirm next week's camps and donor targets

Every month1

  • 5thMonthly returns to the drugs controller and SBTCMedical officer · 2 steps
    1. 1Total collections, deferrals, TTI reactives, issues, discards and expiry
    2. 2Submit monthly report to the State Blood Transfusion Council and drugs controller

Every year1

  • JunLicence renewal, calibration and BMW annual reportMedical officer · 3 steps
    1. 1Check licence renewal date and inspection readiness
    2. 2Annual calibration of refrigerators, freezers, centrifuges and pipettes
    3. 3File the bio-medical waste annual report by 30 June

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Unit from donation to issue

  1. 1Donor selected and collectedStaff nurse
  2. 2Components prepared in quarantineBlood centre technician
  3. 3TTI non-reactiveBlood centre technician
  4. 4Released to available stockMedical officerNeeds approval
  5. 5Requisition and sample receivedIssue counter clerk
  6. 6Grouped and cross-matchedBlood centre technician
  7. 7IssuedIssue counter clerk

Blood donation camp

  1. 1Organiser request and date fixedDonor counsellor
  2. 2Intimation to licensing authorityMedical officerNeeds approval
  3. 3Team and cold boxes sentTechnical supervisor
  4. 4Camp heldMedical officer
  5. 5Units back within cold chain and loggedBlood centre technician
  6. 6Donor certificates sentDonor counsellor

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Donor register

    Donation date · Unit number · Donor name · Phone · Age · Weight (kg) · Haemoglobin (g/dL) · Blood pressure

  • Component and TTI register

    Unit number · Component · Blood group · TTI result · Prepared on · Expiry date · Storage · Status

  • Issue and cross-match register

    Date and time · Patient name · Hospital and ward · Patient group · Component and unit number · Cross-match compatible · Replacement donor given · Charge

  • Camp register

    Camp date · Organiser · Place · Intimation sent to authority · Donors registered · Units collected · Deferrals

  • Donor selection

    Protect the donor and the patient

    5 steps with checks

  • Component preparation and storage

    Keep every unit safe and within shelf life

    5 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Whole blood unit (processing charge) · unit30020%
Packed red cells (PRBC) unit · unit30020%
Fresh frozen plasma unit · unit30020%
Random donor platelet concentrate · unit30020%
Cryoprecipitate unit · unit30020%
Single donor platelets (apheresis) · unit30020%
NAT testing surcharge · unit30020%
Chemiluminescence (CLIA) testing surcharge · unit30020%
Blood grouping and cross-match · test9993160%
  • Retail drug licence (Forms 20/21)State drugs control department
  • Bio-medical waste authorisationState Pollution Control Board (Bio-Medical Waste Rules 2016)
  • Fire NOCState fire and emergency services
  • Trade licenceMunicipal corporation or panchayat
  • Professional tax registrationState professional tax office
  • PANIncome Tax Department
  • TAN (tax deduction account number)Income Tax Department
  • Trust or society registrationCharity commissioner, sub-registrar or registrar of societiesIf it applies
  • 12A and 80G registrationIncome Tax Department (12A / 80G)If it applies
  • Clinic registrationState health department (Clinical Establishments Act or state law)If it applies
  • AERB licence (X-ray)Atomic Energy Regulatory Board (eLORA portal)If it applies
  • PF registration (EPFO)EPFO (Employees' Provident Fund Organisation)If it applies
  • ESI registration (ESIC)ESIC (Employees' State Insurance Corporation)If it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

Medical officerIn charge of the blood centre, examines and selects donors, releases units, handles transfusion reactions, signs registers.
Technical supervisorRuns testing and components, checks QC and temperatures, keeps registers inspection-ready.
Blood centre technicianGrouping, TTI testing, cross-match, component separation, issue.
Staff nursePhlebotomy, donor care, adverse reaction first aid.
Donor counsellorOrganises camps, recalls donors, counsels deferred and reactive donors.
Issue counter clerkTakes requisitions and samples, collects charges, enters issues and e-RaktKosh.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a blood centre?

Type one line about your business when you sign up, for example "Blood centre". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Health and pharma

Other services in health and pharma

All 68 business types in health and pharma

Run a blood centre on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

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