Your customers
- Neighbourhood patients and families
- Chronic patients on monthly follow-up
- Corporate and school medical check-ups
- ESIC or insurance panels at some clinics
Health and pharma · Services
MatruOS for a GP clinic
Set up the way a GP clinic runs: consultation fees per visit; injections, dressings, nebulisation and ECG charges; medicines supplied to own patients where allowed; medical certificates; home visits. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a GP clinic deals with today, and what MatruOS sets up for it
Today
Queues and calls for appointments; patients leave in peak season. Chronic patients miss follow-ups and tests.
In MatruOS
MatruOS sets up 8 routines, 2 workflows, 3 registers and 8 licences for a GP clinic, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- patient
- GP
- lab and chemist
- specialist or nursing home when referred
Your suppliers
- Chemist or stockist for dispensary medicines
- Surgical supplier for syringes and dressings
- Diagnostic lab for tests
- Common biomedical waste treatment facility
- Equipment dealer
Credit and cash
Patients pay at the visit; a few families monthly; stockist 15-30 days; BMW agency monthly or yearly
Daily cash and UPI; rent, staff and stockist paid monthly; little working capital
Your screens use your words
CustomerPatientOrderVisitItemServiceInvoiceReceiptproductService
How it works
How MatruOS is set up for a GP clinic
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "GP clinic", typed when you sign up.
- Recognised as a GP clinicRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a GP clinic
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Gives tokens to patients who message, keeps the live queue, and sends 'your turn in 15 minutes' messages from a fixed template
Works it out and shows you
Totals visits by type and expected fees for the session and compares with cash and UPI received
Works it out and shows you
Lists patients past their follow-up date and chronic patients due for tests, and drafts reminder messages for the doctor to approve
Asks you before sending
Totals waste by colour per month, flags missed pickups, and drafts the yearly Form IV report
Asks you before signing
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:15 amMorning OPD set-up
- 1Autoclave cycle for instruments logged
- 2Emergency tray (adrenaline, hydrocortisone, IV set) checked
- 3Colour-coded bins lined
- 4Fridge for vaccines and injections
9:30 amSession tokens and queue updates
- 1Open tokens from WhatsApp and walk-ins
- 2Send queue updates to waiting patients
- 3Enter each visit in the OPD register
9:15 pmEvening session close and fee tally
- 1Count visits by type
- 2Cash and UPI against visits
- 3BMW bags tied and stored in the closed bin
Every week
Thu 1:00 pmWeekly dispensary and consumables order
- 1Medicines and consumables below minimum
- 2Items expiring in 60 days
- 3Order from the stockist
Mon 1:30 pmWeekly follow-up list for chronic patients
- 1Patients whose follow-up date has passed
- 2Diabetes, BP and thyroid patients due for tests
- 3Approve reminder messages
Every month
2ndMonthly BMW register and CBWTF payment
- 1Total kg by colour for the month
- 2Match pickups with CBWTF slips
- 3Pay the CBWTF bill
Every year
JunYearly registrations, BMW annual report and CME
- 1File the BMW annual report to the pollution control board by 30 June
- 2Medical council registration and CME credits current
- 3Clinical establishment registration renewal where required
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Patient visit
- 1Token and vitals
- 2Consultation and prescription
- 3Medicines or injection given
- 4Fee paid and follow-up set
Biomedical waste handover
- 1Segregated and weighed
- 2Handed to CBWTF
- 3Register signedNeeds approval
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
OPD register
Biomedical waste register
Dispensary stock book
Prescriptions and records
Prescriptions are legal, legible and kept
Infection control and biomedical waste
Keep patients and staff safe and the clinic within the BMW rules
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Consultation (new visit) | 999312 | 0% |
| Follow-up consultation within 7 days | 999312 | 0% |
| Home visit | 999312 | 0% |
| Injection charge | 999312 | 0% |
| Dressing (small wound) | 999312 | 0% |
| Nebulisation | 999312 | 0% |
| ECG | 999312 | 0% |
| Random blood sugar by glucometer | 999312 | 0% |
| Medicines supplied in treatment (3-day course) | 999312 | 0% |
| Fitness or medical certificate | 999312 | 0% |
- Doctor's registration
- Bio-medical waste authorisation
- Clinic registrationIf it applies
- Shops and Establishments registrationIf it applies
- Trade licenceIf it applies
- Retail drug licence (Forms 20/21)If it applies
- Fire NOCIf it applies
- Professional tax registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Doctor (owner)Examines and diagnoses, prescribes, small procedures, referrals, certificates, approves follow-up messages.
Compounder or nurseVitals, injections and dressings, dispensing, sterilisation, BMW segregation.
ReceptionistTokens and queue, fees, phone and WhatsApp, follow-up calls.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a GP clinic?
Type one line about your business when you sign up, for example "GP clinic". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other services in health and pharma
Run a GP clinic on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes