Your customers
- Self-paying patients
- PM-JAY and state scheme insurers
- NHM (PMNDP PPP contract)
- CGHS and ECHS
- Corporate TPAs
Health and pharma · Services
MatruOS for a dialysis and day-care centre
Set up the way a dialysis and day-care centre runs: haemodialysis sessions (self-pay, PM-JAY and state scheme packages, PMNDP per-session payment), consumable kits, day-care procedures (iron and EPO injections, catheter care), lab tests through a tie-up. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a dialysis and day-care centre deals with today, and what MatruOS sets up for it
Today
Scheme claims rejected or stuck for missing charts and signatures. Roster on a whiteboard; empty chairs and missed sessions.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 4 registers and 9 licences for a dialysis and day-care centre, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Nephrologist or hospital
- centre
- patient (2-3 sessions a week for life or until transplant)
Your suppliers
- Dialyzer and bloodline distributor
- Dialysis concentrate supplier
- Pharma stockist (EPO, heparin, iron)
- RO plant AMC vendor
- Machine AMC
- CBWTF
Credit and cash
Self-pay per session or monthly; PM-JAY claims paid in 15-30 days after submission, longer with queries; NHM pays monthly against verified session count; suppliers give 30-60 days
Consumables bought monthly on credit; scheme money comes 1-2 months after sessions; staff salaries monthly; machines often on lease or reagent-rental style deals
Your screens use your words
CustomerPatientOrderSession bookingItemSessionInvoiceSession billproductDialysis
How it works
How MatruOS is set up for a dialysis and day-care centre
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Dialysis and day-care centre", typed when you sign up.
- Recognised as a dialysis and day-care centreRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a dialysis and day-care centre
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Builds the next day's roster by shift and machine, keeps positive patients on their own machines, flags missed sessions and overdue viral tests, and drafts patient messages
Asks you before sending
Assembles each scheme claim with charts, signatures and pre-auth, lists missing documents, tracks queries and ageing
Asks you before sending
Works out consumable use per session, compares with stock and expiry, and drafts the two-week order
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
6:00 amRO plant start and machine disinfection
- 1Start RO and check product water TDS and chlorine
- 2Heat or chemical disinfection of each machine done
- 3Set up machines for the first shift by patient chart
7:00 amRun the shift (connect, monitor, disconnect)
- 1Weigh in, BP, check the access
- 2BP every 30 minutes during dialysis
- 3Weigh out and note fluid removed
12:00 pmReprocess dialyzers after each shift
- 1Rinse, test and fill each dialyzer with disinfectant, labelled with patient name
- 2Discard if fibre bundle volume below 80% of first use
5:00 pmNext day's patient and machine roster
- 1Confirm each patient's slot and machine; positives on their own machines
- 2Message patients their time; check any missed session
Every week
MonSubmit scheme claims for the week
- 1Upload session charts, signatures and photos for every scheme session
- 2Answer queries on pending claims
FriConsumable stock count and order
- 1Count dialyzers, bloodlines, needles, concentrate against sessions done
- 2Order for the next 2 weeks; check expiry
Every month
5thMonthly water culture and endotoxin test
- 1Send RO product water and dialysate samples for culture and LAL
- 2Bacteria under 100 CFU/ml, action at 50
Every year
JunRenew BMW authorisation, fire NOC and registration
- 1File BMW annual report by 30 June
- 2Renew clinical establishment registration and fire NOC if due
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
New dialysis patient
- 1Referral and nephrologist prescription
- 2Viral markers done
- 3Payer fixed (self or scheme pre-auth)Needs approval
- 4Slot and machine allotted
Scheme claim
- 1Pre-auth approved
- 2Sessions done and charts signed
- 3Claim submitted
- 4Query answered
- 5Payment received
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Dialysis session chart
Patients on dialysis
RO water and dialyzer log
Scheme claims
Dialysis water quality
Keep bacteria and toxins out of the patient's blood
Safe dialysis session
Avoid infection, wrong dialyzer and crashes on the machine
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Haemodialysis session (self-pay) | 999311 | 0% |
| Haemodialysis session (scheme package) | 999311 | 0% |
| Haemodialysis for positive patient (dedicated machine) | 999311 | 0% |
| Dialysis consumable kit (first use) | 9018 | 5% |
| EPO or iron injection (day care) | 999311 | 0% |
- Clinic registration
- Bio-medical waste authorisation
- Pollution consent (CTO)
- Fire NOC
- Shops and Establishments registration
- PF registration (EPFO)
- ESI registration (ESIC)
- Retail drug licence (Forms 20/21)If it applies
- GST registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Centre managerRoster, store, claims, patient counselling on payment, licences.
NephrologistPrescribes dialysis, rounds, signs claims and charts.
Dialysis technicianMachine set-up, connects and runs sessions, reprocesses dialyzers, water tests.
Staff nurseVitals, injections, cannulation, emergencies.
Scheme coordinatorPre-auth, uploads documents, follows claims.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a dialysis and day-care centre?
Type one line about your business when you sign up, for example "Dialysis and day-care centre". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other services in health and pharma
Run a dialysis and day-care centre on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes