Your customers
- Families of bedridden and elderly patients
- Patients after hospital discharge
- NRI children of elderly parents
- Hospital discharge desks
- Palliative care patients
Health and pharma · Services
MatruOS for a home nursing or elder care agency
Set up the way a home nursing or elder care agency runs: monthly or daily rates for live-in attendants and nurses; visit charges for injections, dressings and catheter care; placement fees in the bureau model; ICU-at-home packages; equipment rental tie-ups. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a home nursing or elder care agency deals with today, and what MatruOS sets up for it
Today
Caregivers leave suddenly and families need a replacement the same day. Festival leave empties the bench in Sep-Nov.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 8 licences for a home nursing or elder care agency, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Hospital or doctor
- home care agency
- patient's home; links to equipment rental, physio and labs
Your suppliers
- Caregivers and nurses (own staff or freelancers)
- Training partners
- Medical equipment rental shops
- Transport for caregivers
Credit and cash
Families pay monthly in advance plus a refundable security; visits paid per visit; caregivers paid monthly, often with an advance; bureau fee paid at placement
Advance from families each month; salaries paid on fixed dates; travel and recruitment costs up front; dues pile up when families delay
Your screens use your words
CustomerFamilyOrderPlacementItemServiceInvoiceMonthly billproductCare planSupplierCaregiverJobDuty
How it works
How MatruOS is set up for a home nursing or elder care agency
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Home nursing / elder care agency", typed when you sign up.
- Recognised as a home nursing or elder care agencyRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a home nursing or elder care agency
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Checks every placement is covered, matches available caregivers to gaps by skill, language and area, and plans festival replacements from leave dates
Asks you before sending
Turns each day's care log into a short update for the family and flags readings out of range for the supervisor
Asks you before sending
Prepares each family's monthly bill and each caregiver's pay from attendance and advances, and drafts reminders for unpaid families
Asks you before sending and paying
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
8:00 amRoster and replacement check
- 1Confirm every placement has its caregiver on duty
- 2Fill gaps from the available bench the same day
- 3Plan short visits by area
8:00 pmEvening care log review and family update
- 1Check each placement's vitals and notes
- 2Call the family and doctor if BP, sugar, temperature or urine output is out of range
- 3Send a short daily update to families who want one
Every week
Tue, FriWeekly supervisor home visits
- 1Check skin for bedsores, the care log and medicines
- 2Ask the family about the caregiver and note feedback
Every month
10thRecruitment and training batch
- 1Train new caregivers on transfers, feeding, hygiene, vitals and dementia care
- 2Complete police verification before first placement
1stFamily billing and caregiver pay
- 1Bill each family for the coming month with days worked and visits
- 2Pay caregivers by attendance less advances
- 3Follow up families unpaid after 5 days
Every year
AprVerifications and registrations
- 1Renew police verification for long-serving caregivers
- 2Renew shop licence and placement agency registration where the state requires
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Enquiry to placement
- 1Enquiry and home assessment
- 2Care plan and rate agreedNeeds approval
- 3Advance and agreement
- 4Caregiver matched and introduced
- 5First week review
- 6Monthly renewal or end
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Caregiver register
Placement and care plan
Daily care log
Caregiver verification and placement
Safe, trained people in families' homes
Home care safety
No bedsores, falls or choking
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| 24-hour live-in caregiver (attendant) | 998519 | 18% |
| 12-hour day caregiver | 998519 | 18% |
| Trained nurse 12-hour shift | 999314 | 0% |
| Trained nurse 24-hour live-in | 999314 | 0% |
| Nursing visit (injection or dressing) | 999314 | 0% |
| Catheter or Ryle's tube change visit | 999314 | 0% |
| ICU-at-home nursing package | 999314 | 0% |
| Physiotherapy home visit | 999314 | 0% |
| Placement fee (bureau model) | 998512 | 18% |
- Shops and Establishments registration
- Trade licence
- Professional tax registration
- GST registrationIf it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
- Udyam (MSME) registration
- Nurse's registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Care managerAssesses homes, care plans, quotes, family relations, incidents.
Nursing supervisorWeekly home visits, checks care logs, clinical guidance, replacements.
CaregiverPersonal care, feeding, turning, vitals, medicines as prescribed, daily log.
Home nurseInjections, tube and catheter care, wound dressing, IV and oxygen care.
Recruiter and trainerFinds and trains caregivers, police verification, keeps the bench ready.
CoordinatorRoster, family billing, caregiver pay, attendance.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a home nursing or elder care agency?
Type one line about your business when you sign up, for example "Home nursing / elder care agency". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other services in health and pharma
Run a home nursing or elder care agency on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes