Your customers
- Adult children of elders (often working abroad or in other cities)
- Elders themselves
- Hospitals discharging patients who need long care
- NRI families
Health and pharma · Services
MatruOS for a paid old-age home
Set up the way a paid old-age home runs: monthly fee by care level, admission fee, refundable deposit, extras (diapers, medicines, extra attendant, physio, hospital escort), short respite stays and day care. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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- 12
What this solves
What a paid old-age home deals with today, and what MatruOS sets up for it
Today
Families abroad want updates and call staff at all hours. Medicines run out and are bought in a rush or missed.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 4 registers and 12 licences for a paid old-age home, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Family
- home
- tie-up hospital and doctor
Your suppliers
- Grocery and milk vendors
- Pharmacy (medicines, diapers, dressings)
- Visiting doctor and physio
- Staffing agency or own attendants
- CBWTF for bio-medical waste
- Ambulance service
Credit and cash
Fees paid monthly in advance by the 5th; extras billed in arrears; deposit held and adjusted at exit; groceries on weekly credit
Advance monthly fees cover salaries and rent; deposits help start-up; unpaid fees after a resident's family stops paying are the main loss
Your screens use your words
CustomerFamilyOrderAdmissionItemResidentInvoiceMonthly billproductCare planSupplierVendor
How it works
How MatruOS is set up for a paid old-age home
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Paid old-age home", typed when you sign up.
- Recognised as a paid old-age homeRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a paid old-age home
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Drafts a short daily or weekly update for each family from the care log (vitals, food, mood, doctor changes) and flags incidents for a personal call
Asks you before sending
Works out each resident's medicine and diaper days left and drafts the pharmacy order or the family request
Asks you before sending
Makes each resident's monthly bill with extras itemised, sends it on approval and lists unpaid bills after the 7th
Asks you before sending
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
7:00 amMorning vitals and medicine round
- 1Check BP, pulse and sugar for those charted
- 2Give morning medicines from each resident's chart and sign
- 3Note anyone unwell for the doctor or family
8:00 amMeals, bathing and daily care
- 1Breakfast 08:00, lunch 13:00, tea 16:30, dinner 19:30 by diet chart
- 2Bathing and grooming help; check skin for redness on pressure points
- 3Note food and fluid intake for frail residents
8:00 pmEvening family updates
- 1Send each family a short update on health, food and mood (daily for frail, weekly for others)
- 2Call families directly for any incident the same day
10:00 pmNight rounds for falls and diapers
- 1Rounds at 22:00, 01:00 and 04:00; change diapers and turn bedridden residents
- 2Night lights on, bed rails up where charted, call bell in reach
Every week
Mon 10:00 amWeekly medicine and diaper refill
- 1Count each resident's medicines against the chart and list what will run out in 10 days
- 2Order from the pharmacy or ask the family to send
Thu 11:00 amWeekly doctor round
- 1See residents flagged by the nurse and review all medicine charts monthly
- 2Write changes on the chart and inform families
Every month
1stMonthly fee and extras bill
- 1Make each resident's bill: monthly fee plus extras from the register
- 2Send bills by the 1st; follow up unpaid by the 7th
Every year
OctFlu and pneumonia vaccines and fire drill
- 1Arrange flu vaccine with the doctor; pneumonia vaccine as advised
- 2Fire drill with night staff; check extinguishers and fire NOC date
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Admission of a new resident
- 1Family enquiry and visit
- 2Medical and care assessment
- 3Care level and fee agreedNeeds approval
- 4Agreement signed and deposit paid
- 5Moved in with medicines and records
- 630-day settling review with family
Emergency hospital transfer
- 1Emergency noticed and first aid given
- 2Doctor and family called
- 3Ambulance and escort sentNeeds approval
- 4Handover to hospital with medicine list
- 5Return or discharge plan agreed
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Resident register
Daily care and vitals log
Incident and hospital transfer register
Extras billing
Medicine round
Right medicine to the right resident at the right time
Fall and bed sore prevention
Prevent the commonest serious injuries in elder homes
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Shared room with basic care (monthly) | 999331 | 18% |
| Single room with basic care (monthly) | 999331 | 18% |
| Assisted living (daily living help) monthly | 999331 | 18% |
| Bedridden or dementia care (monthly) | 999331 | 18% |
| Admission and assessment fee | 999331 | 18% |
| Respite or short stay | 999331 | 18% |
| Day care for seniors | 999351 | 18% |
| Extra one-to-one attendant | 999331 | 18% |
| Nursing procedure (dressing or catheter care) | 999314 | 0% |
| Physiotherapy session | 999314 | 0% |
| Adult diapers (billed to resident) | 9619 | 5% |
| Hospital escort and ambulance arrangement | 999331 | 18% |
- Trade licence
- Fire NOC
- FSSAI food licence
- Professional tax registration
- Shops and Establishments registrationIf it applies
- GST registrationIf it applies
- Trust or society registrationIf it applies
- 12A and 80G registrationIf it applies
- Nurse's registrationIf it applies
- Bio-medical waste authorisationIf it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerAdmissions and fees, family relations, staff hiring, licences, decisions on serious incidents.
Home managerRuns the day, staff rosters, stores, kitchen, family updates, billing.
NurseVitals, medicines, dressings, insulin, doctor rounds, emergencies.
CaregiverBathing, feeding, toileting, diapers, turning, walking, night rounds.
CookMeals by diet chart, kitchen hygiene.
Visiting doctorWeekly rounds, prescriptions, on-call advice, referral to hospital.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a paid old-age home?
Type one line about your business when you sign up, for example "Paid old-age home". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other services in health and pharma
Run a paid old-age home on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes