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Health and pharma · Services

MatruOS for a pathology lab and collection centre

Set up the way a pathology lab and collection centre runs: test fees from walk-in and referred patients; B2B rates to clinics, nursing homes and hospitals; health check-up packages for corporates and insurers; home collection charge; a franchise collection centre earns a share of the chain's rate. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

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Health and pharmaReady when you sign up

  • 10routines on a timetable
  • 2workflows with approvals
  • 4SOPs and checks
  • 4registers of your own
  • 4jobs for your AI team
  • 10licences tracked

7-day free trial, no card needed.

What this solves

What a pathology lab and collection centre deals with today, and what MatruOS sets up for it

01Today

Patients and doctors keep calling for reports; signed reports sit unsent. Kits expire half-used and the lab runs out of dengue cards in the monsoon.

02In MatruOS

MatruOS sets up 10 routines, 2 workflows, 4 registers and 10 licences for a pathology lab and collection centre, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. Patient
  2. doctor
  3. collection centre or lab
  4. (reference lab for special tests)
  5. report back to doctor and patient

Your customers

  • Walk-in patients
  • Patients referred by doctors
  • Clinics and nursing homes (B2B credit)
  • Corporates and insurers (health check-ups)
  • Lab chain (for a franchise collection centre)

Your suppliers

  • Reagent and kit distributors
  • Analyser vendors (reagent rental or placement)
  • Consumables suppliers (vacutainers and needles)
  • Reference labs
  • CBWTF agency

Credit and cash

Walk-ins pay at booking; clinics and nursing homes pay monthly, often 30-60 days late; reagent distributors give 30 days; reference labs bill monthly; chains settle a collection centre's share by the 10th of the next month

Cash and UPI daily from walk-ins; B2B dues monthly; reagents paid at 30 days; analyser on reagent-rental means no capital but a minimum monthly reagent purchase; EMI on own analysers Rs 25,000-80,000 a month

Your screens use your words

  • CustomerPatient
  • OrderTest booking
  • ItemTest
  • InvoiceBill
  • productTest
  • SupplierDistributor
  • JobSample

How it works

How MatruOS is set up for a pathology lab and collection centre

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Pathology lab and collection centre", typed when you sign up.
  2. Recognised as a pathology lab and collection centreRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a pathology lab and collection centre

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Operations head

Groups the next morning's home collections by area into routes per phlebotomist, sends fasting instructions to each patient the evening before, and prints the barcode list per route

Reads sample register, home collection bookings and patient addresses

Asks you before sending

Operations head

As soon as the pathologist signs, drafts the WhatsApp message with the PDF for the patient and the referring doctor, flags critical values for a phone call first, and lists reports pending sign-off for over 4 hours

Reads sample register and signed reports

Asks you before sending

Store keeper

Works out days of stock left per kit from the last 4 weeks of tests, lists kits expiring in 30 days, and drafts the distributor order; raises fever-kit stock ahead of the monsoon

Reads reagent stock and sample register test counts

Asks you before sending

Accountant

Prepares monthly statements per clinic, nursing home and corporate, works out collection centre and chain shares, and drafts reminders for dues past 30 days

Reads sample register and clinic and centre ledger

Asks you before sending

1 / 4

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day5

  • 6:30 amFasting and home collectionsPhlebotomist · 4 steps
    1. 1Take the day's home collection list and route; check cool box at 2-8 °C
    2. 2Confirm fasting 8-12 hours with each patient before drawing
    3. 3Draw in the right order of draw and label each tube at the bedside with barcode
    4. 4Reach the lab within 2 hours of the first draw
  • 8:30 amRun internal QC before patient samplesLab technician · 4 steps
    1. 1Run two control levels on each analyser
    2. 2Plot on Levey-Jennings chart and apply Westgard rules
    3. 3If a reject rule breaks, stop, recalibrate, rerun controls and note action
    4. 4Note fridge temperature
  • 11:00 amBiomedical waste hand-over to CBWTFLab technician · 3 steps
    1. 1Autoclave or chemically treat cultures and blood bags before discarding
    2. 2Weigh yellow, red and white bags and enter in BMW register
    3. 3Hand to CBWTF vehicle; collect the barcoded receipt
  • 1:00 pmPathologist sign-off and report dispatchPathologist · 4 steps
    1. 1Review results with delta check against the patient's last report
    2. 2Phone the referring doctor for any critical value within 30 minutes
    3. 3Sign reports; repeat at 18:00 for the afternoon batch
    4. 4Send signed PDF to patient and doctor on WhatsApp
  • 4:00 pmPack and send outsourced samples by courier cut-offLab technician · 2 steps
    1. 1Separate serum, label with reference lab barcodes, pack in triple packing with ice gel
    2. 2Enter samples on the reference lab portal and hand to courier

Every week1

  • MonReagent stock and expiry checkLab technician · 3 steps
    1. 1Count tests left per kit against last 4 weeks' test volume
    2. 2List kits expiring within 30 days and use them first
    3. 3Owner approves the order to the distributor

Every month2

  • 1stMonthly clinic dues and collection centre settlementOwner · 3 steps
    1. 1Total samples and billing per clinic, nursing home and corporate for the month
    2. 2Work out each collection centre's share and the chain's share
    3. 3Send statements and follow up dues older than 30 days
  • 15thRun and submit the external quality (EQAS) samplePathologist · 2 steps
    1. 1Run the EQAS sample like a patient sample and submit results before the due date
    2. 2Review last cycle's score; investigate any z-score above 2

Every year1

  • JunBMW annual report and licence renewalsOwner · 3 steps
    1. 1File BMW annual report in Form IV by 30 June
    2. 2Check clinical establishment registration, trade licence and fire NOC renewal dates
    3. 3Calibrate pipettes, thermometers and centrifuge; book NABL surveillance if accredited

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Sample to signed report

  1. 1Booked and paidFront desk
  2. 2Drawn and barcodedPhlebotomist
  3. 3Received and accepted at labLab technician
  4. 4Run after QC passedLab technician
  5. 5Verified and signedPathologistNeeds approval
  6. 6Report sent to patient and doctorFront desk

Test sent to a reference lab

  1. 1Sample separated and packedLab technician
  2. 2Courier hand-over by cut-offLab technician
  3. 3Reference lab report receivedFront desk
  4. 4Checked and releasedPathologistNeeds approval

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Sample register

    Sample number or barcode · Date and time drawn · Patient name · Age and sex · Mobile · Referred by · Tests · Source

  • QC log

    Date · Analyser · Test · Control level · Value · Within 2 SD · Westgard rule broken · Action taken

  • Reagent stock

    Reagent or kit · Lot number · Expiry date · Opened on · Tests left · Storage · Supplier

  • Clinic and centre ledger

    Party · Type · Month · Samples · Billed · Received · Share or discount · Phone

  • Blood sample collection and transport

    Right patient, right tube, a sample fit to test

    6 steps with checks

  • Internal quality control

    Release no patient result from a run that is out of control

    5 steps with checks

  • Critical value reporting

    Life-threatening results reach the treating doctor at once

    3 steps with checks

  • Biomedical waste segregation

    Keep the BMW authorisation and staff safe

    4 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Complete blood count (CBC) · test9993160%
Blood sugar fasting and post-meal · test9993160%
HbA1c · test9993160%
Lipid profile · test9993160%
Liver function test (LFT) · test9993160%
Kidney function test (KFT) · test9993160%
Thyroid profile (T3 T4 TSH) · test9993160%
Vitamin D (25-OH) · test9993160%
Urine routine and microscopy · test9993160%
Dengue NS1 antigen · test9993160%
Malaria antigen card · test9993160%
Full body check-up package · package9993160%
  • Clinic registrationState health department (Clinical Establishments Act or state law)
  • Bio-medical waste authorisationState Pollution Control Board (Bio-Medical Waste Rules 2016)
  • Shops and Establishments registrationState labour department (Shops and Establishments Act)
  • Trade licenceMunicipal corporation or panchayat
  • Professional tax registrationState professional tax office
  • NABL accreditationNABL (National Accreditation Board for Testing and Calibration Laboratories)If it applies
  • GST registrationGST department (GSTN)If it applies
  • ESI registration (ESIC)ESIC (Employees' State Insurance Corporation)If it applies
  • PF registration (EPFO)EPFO (Employees' Provident Fund Organisation)If it applies
  • Fire NOCState fire and emergency servicesIf it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

PathologistVerifies and signs every report, reviews QC failures, talks to doctors on critical values, owns NABL and registration.
Lab technicianRuns analysers and controls, maintains reagent stock, logs QC, prepares outsourced samples.
PhlebotomistDraws blood at centre and homes, labels and transports samples in cool boxes.
Front deskBooks tests, takes payment, prints barcodes, sends reports, follows up B2B dues.
OwnerB2B tie-ups, purchases and vendor deals, staff and money, collection centre settlements.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a pathology lab and collection centre?

Type one line about your business when you sign up, for example "Pathology lab and collection centre". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Health and pharma

Other services in health and pharma

All 68 business types in health and pharma

Run a pathology lab and collection centre on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

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