Your customers
- Dog and cat owners
- Breeders and kennels
- Pet shops and groomers (referrals)
- Animal welfare NGOs (discounted surgeries)
Health and pharma · Services
MatruOS for a pet clinic
Set up the way a pet clinic runs: consultations, vaccinations and deworming, lab tests and imaging, surgeries, in-patient care, medicines and prescription diets at the counter, grooming and boarding. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a pet clinic deals with today, and what MatruOS sets up for it
Today
Vaccination and deworming reminders are forgotten and pets come back sick or go elsewhere. Exempt treatment and taxable food, grooming and boarding are mixed in one bill.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 3 registers and 11 licences for a pet clinic, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Medicine, vaccine and food distributors
- clinic
- pet owner
Your suppliers
- Veterinary medicine and vaccine distributor
- Pet food and diet distributor
- Diagnostic lab (outsourced tests)
- Equipment dealers (X-ray, USG, analysers)
- CBWTF
Credit and cash
Owners pay at the counter by UPI or card; NGOs and breeders get monthly credit; distributors give 15-30 days
Daily cash from OPD; vaccine and medicine stock with expiry; X-ray and ultrasound machines are the big outlay (Rs 5-25 lakh)
Your screens use your words
CustomerPet parentOrderVisitItemPetInvoiceBillproductServiceSupplierDistributor
How it works
How MatruOS is set up for a pet clinic
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Pet clinic", typed when you sign up.
- Recognised as a pet clinicRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a pet clinic
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Finds pets due for vaccines, deworming, revisits and suture checks in the next 3 days or overdue, and sends reminders with a booking link
Works it out and shows you
Matches the day's collections with bills, splits exempt treatment from taxable food, grooming and boarding sales, and flags gaps
Works it out and shows you
Lists items under reorder level and expiring within 60 days and drafts distributor orders and returns
Asks you before sending
1 / 3
How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:00 amMorning in-patient round and fridge check
- 1Check in-patients, change drips and update owners
- 2Vaccine fridge at 2-8°C, logged
10:00 amMorning OPD
- 1Weigh, check temperature and examine each pet; write the case sheet
- 2Vaccinate only healthy pets; deworm before vaccine where due
- 3Fix next vaccination and revisit dates in the register
11:30 amVaccination and revisit reminders
- 1Message owners whose pet is due for vaccine, deworming or revisit in the next 3 days
- 2Call owners who are 2 weeks overdue
2:00 pmAfternoon surgery slot
- 1Confirm fasting, pre-op blood test and signed consent
- 2Operate, monitor recovery and send home with cone and medicines
9:00 pmEvening OPD and day close
- 1Match bills with UPI, card and cash
- 2Separate exempt treatment from taxable food, grooming and boarding sales
- 3Hand over BMW bags to the sealed store for collection
Every week
Mon 11:00 amWeekly medicine, vaccine and food stock check
- 1List items below reorder level and expiring within 60 days
- 2Place orders with distributors; return near-expiry where allowed
Every month
2ndMonthly review of services and dues
- 1Count cases, surgeries, vaccinations and revenue by service
- 2Send statements to NGOs and breeders on credit
Every year
Jun, SepRabies day camp and BMW annual report
- 1File the bio-medical waste annual report by 30 June
- 2Run a discounted rabies vaccination camp around 28 September
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Planned surgery (spay or neuter)
- 1Surgery booked and fasting explained
- 2Pre-op exam and blood test
- 3Owner consent signedNeeds approval
- 4Surgery done
- 5Recovered and discharged
- 6Suture check on day 10-12
Puppy vaccination course
- 1First visit and registration (6-8 weeks)
- 2First combination dose
- 3Boosters every 3-4 weeks to 16 weeks
- 4Rabies dose at 12 weeks and booster
- 5Vaccination card complete
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Pet and owner register
Case sheets
Vaccine and medicine stock
Vaccination protocol
Protect pets with the right doses at the right ages
Surgery and anaesthesia safety
Safe anaesthesia and clean surgery
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Consultation | 998351 | 0% |
| Puppy or kitten vaccination (DHPPi+L or FVRCP) with exam | 998351 | 0% |
| Anti-rabies vaccination | 998351 | 0% |
| Deworming with exam | 998351 | 0% |
| Blood test (CBC and biochemistry panel) | 998351 | 0% |
| X-ray | 998351 | 0% |
| Ultrasound | 998351 | 0% |
| Spay (female dog) with pre-op test and meds | 998351 | 0% |
| Neuter (male dog or cat) | 998351 | 0% |
| In-patient care with drip | 998351 | 0% |
| Microchip with registration | 998351 | 0% |
| Grooming (bath and trim) | 999729 | 18% |
- Veterinarian's registration
- Trade licence
- Bio-medical waste authorisation
- Professional tax registration
- Udyam (MSME) registration
- Shops and Establishments registrationIf it applies
- Retail drug licence (Forms 20/21)If it applies
- AERB licence (X-ray)If it applies
- GST registrationIf it applies
- Fire NOCIf it applies
- Pet shop registration (Animal Welfare Board)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
VeterinarianExamines and treats, operates, signs certificates and prescriptions, runs the clinic.
Associate vetOPD shifts, in-patient rounds, emergencies.
Vet assistantRestrains and preps animals, sterilises instruments, runs drips, cleans wards, handles BMW.
Receptionist and pharmacyRegisters pets, bills, sells medicines and food, sends reminders.
GroomerBathing, trimming, nail and ear cleaning.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a pet clinic?
Type one line about your business when you sign up, for example "Pet clinic". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other services in health and pharma
Run a pet clinic on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes