Your customers
- Patient families
- Hospitals and nursing homes (referral and discharge)
- Funeral services
- Corporates and events (standby)
- Insurance TPAs
Health and pharma · Services
MatruOS for a private ambulance operator
Set up the way a private ambulance operator runs: trip charges (minimum plus per km), waiting and oxygen charges, ICU ambulance with staff, outstation transfers, mortuary van trips, event and corporate standby contracts. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a private ambulance operator deals with today, and what MatruOS sets up for it
Today
Drivers' cash and km do not match calls; leakage of 5-10%. Hospital trips billed late and paid later.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 3 registers and 9 licences for a private ambulance operator, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Family or hospital
- control room
- ambulance
- receiving hospital
Your suppliers
- Fuel pump
- Oxygen refiller
- Vehicle fabricator
- Medical equipment dealer
- Mechanic
- Insurer
Credit and cash
Families pay on arrival in cash or UPI; hospitals pay monthly on bill, 30-60 days; event standby half in advance
Daily cash from families covers fuel and drivers' bhatta; hospital bills collected monthly; vehicle loans EMI monthly; fitness and insurance once a year
Your screens use your words
CustomerCallerOrderTripItemAmbulanceInvoiceTrip billproductAmbulance type
How it works
How MatruOS is set up for a private ambulance operator
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Private ambulance operator", typed when you sign up.
- Recognised as a private ambulance operatorRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a private ambulance operator
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Matches each call with a trip, checks km against the route and the amount against the rate card, and lists cash due from each driver
Works it out and shows you
Makes the monthly bill per hospital and TPA with trip list and drafts reminders for unpaid bills
Asks you before sending
Lists papers due in 45 days and reminds the owner to book fitness, insurance and PUC
Works it out and shows you
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
8:00 amShift-start vehicle and equipment check
- 1Oxygen cylinder pressure; refill if below a quarter
- 2Suction, stretcher, scoop, BP set, oximeter working
- 3Siren, light bar, GPS on
- 4Fuel, tyres, first-aid box
9:30 amClose yesterday's trips and cash
- 1Match every call with a trip entry, km and amount
- 2Collect drivers' cash and UPI screenshots
- 3List hospital and TPA trips to bill
12:00 pmDisinfect after every patient
- 1Wipe stretcher and surfaces with 1% hypochlorite after each patient
- 2Bag soiled linen and waste in yellow or red bags for the hospital's BMW
8:00 pmNight shift handover
- 1Hand over open trips and which vehicles are free and where
- 2Note cash collected by each driver
Every week
WedWeekly service and oxygen stock
- 1Service any vehicle past 5,000 km since last service
- 2Count full and empty cylinders and order refills
Every month
2ndMonthly bills to hospitals and TPAs
- 1Make one bill per hospital with trip list
- 2Follow up last month's unpaid bills
5thFitness, permit, insurance and PUC due list
- 1List any vehicle paper due in the next 45 days
- 2Book the fitness test and service before it
Every year
MarAnnual fitness and equipment audit
- 1Check each vehicle against its AIS-125 type list of equipment
- 2Renew EMT BLS certificates
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Call to trip closed
- 1Call taken and quote given
- 2Vehicle assigned and left
- 3Patient picked up and handed over
- 4Payment collected or billed
- 5Trip closed and cash deposited
Hospital tie-up
- 1Rate card offered
- 2Hospital agrees termsNeeds approval
- 3Vehicle parked at hospital
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Trip log
Vehicles and papers
Daily vehicle check
Ambulance readiness
Every vehicle can take a patient within 10 minutes of a call
Infection control in the vehicle
Stop cross-infection between patients
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Patient transport van trip (up to 20 km) | 999315 | 0% |
| Extra km (patient transport van) | 999315 | 0% |
| BLS ambulance trip (up to 20 km) | 999315 | 0% |
| ICU ambulance with staff (up to 20 km) | 999315 | 0% |
| Extra km (ICU ambulance) | 999315 | 0% |
| Waiting charge | 999315 | 0% |
| Oxygen support | 999315 | 0% |
| Mortuary van trip | 996601 | 18% |
| Event or corporate standby | 999315 | 18% |
- Vehicle permit
- Vehicle fitness certificate
- Insurance policy
- Udyam (MSME) registration
- GST registrationIf it applies
- Clinic registrationIf it applies
- Bio-medical waste authorisationIf it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerHospital tie-ups, rates, vehicle purchase, papers, collections.
ControllerTakes calls, quotes, assigns vehicles, tracks trips.
DriverVehicle check, drives, collects payment, logs km.
EMT or nursePatient care on BLS and ICU trips, oxygen and monitor.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a private ambulance operator?
Type one line about your business when you sign up, for example "Private ambulance operator". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other services in health and pharma
Run a private ambulance operator on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes