Your customers
- Patients with skin and hair disease
- Aesthetic clients
- Brides and grooms before weddings
- Referred patients from GPs and gynaecologists
Health and pharma · Services
MatruOS for a skin, hair and cosmetology clinic
Set up the way a skin, hair and cosmetology clinic runs: consultations; aesthetic procedure packages (laser hair reduction, peels, PRP, Q-switch, Botox, fillers); hair transplant; minor skin surgery; sale of skin care products and prescription medicines. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a skin, hair and cosmetology clinic deals with today, and what MatruOS sets up for it
Today
Package sessions forgotten and patients drift away mid-course. Exempt and taxable bills mixed; GST on cosmetic work wrong.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 9 licences for a skin, hair and cosmetology clinic, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Patient
- dermatologist
- procedure package
- products and maintenance sessions
Your suppliers
- Laser and equipment vendors
- Pharma and derma distributors
- Injectables distributors
- Skin care product distributors
- CBWTF agency
Credit and cash
Patients pay per visit; packages in advance or in 2-3 instalments, some through card EMI; distributors 30 days; lasers on loan or lease
Daily cash and UPI; package money comes before sessions are delivered (a liability); laser EMIs monthly
Your screens use your words
CustomerPatientOrderPackageItemSessionInvoiceBillproductTreatmentSupplierDistributorJobSession
How it works
How MatruOS is set up for a skin, hair and cosmetology clinic
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Skin, hair and cosmetology clinic", typed when you sign up.
- Recognised as a skin, hair and cosmetology clinicRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a skin, hair and cosmetology clinic
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Sends reminders for sessions due in 3 days, lists patients overdue by 2 weeks with a call script, and plans wedding packages back from the wedding date
Works it out and shows you
Shows weeks of stock per product, lists items expiring in 60 days and drafts distributor orders
Asks you before sending
Shows package money received against sessions delivered and splits the month's billing into exempt and 18% taxable lines for the GST return
Works it out and shows you
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:30 amLaser room opening check
- 1Test fire and check cooling; log shot counter
- 2Eye shields for patient and operator ready; warning sign on the door
- 3Fridge for injectables 2-8 °C
11:00 amConsent and standard photos before each procedure
- 1Signed consent for the procedure and for photos
- 2Photos in the same light, angle and background as before
5:00 pmSession due reminders
- 1Remind patients whose next session is due in 3 days
- 2Call those 2 weeks overdue
Every week
SatProduct and injectable stock check
- 1Count fast-selling products and injectables
- 2List anything expiring in 60 days
Every month
3rdMonthly package liability and GST split
- 1Total package money received vs sessions delivered
- 2Split the month's billing into exempt medical and taxable cosmetic for GST
- 3Pay technician incentives per session
Every year
JunLaser service and licences
- 1Service each laser and replace hand-pieces by shot count
- 2Renew clinic registration and BMW authorisation; file BMW Form IV by 30 June
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Aesthetic package course
- 1Consultation and skin type
- 2Package agreed and paid
- 3Patch test done
- 4Settings approvedNeeds approval
- 5Sessions running
- 6Final review with photos
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Patient, consent and photos
Package and sessions
Product and injectable stock
Laser and light safety
No burns, eye injury or pigment change
Consent and clinical photographs
Informed patients and safe handling of sensitive images
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Dermatology consultation | 999312 | 0% |
| Acne or psoriasis treatment procedure | 999312 | 0% |
| Chemical peel (cosmetic) | 999312 | 18% |
| Laser hair reduction (one area) | 999312 | 18% |
| Laser hair reduction package (6 sessions) | 999312 | 18% |
| Hair PRP session | 999312 | 18% |
| Q-switched laser for pigmentation | 999312 | 18% |
| Botulinum toxin (per area) | 999312 | 18% |
| Hair transplant (FUE) | 999312 | 18% |
| Wart or mole removal (radiofrequency) | 999312 | 0% |
| Sunscreen | 3304 | 18% |
| Prescription cream | 3004 | 5% |
- Clinic registration
- Doctor's registration
- Bio-medical waste authorisation
- Shops and Establishments registration
- Trade licence
- Professional tax registration
- GST registration
- Retail drug licence (Forms 20/21)If it applies
- Fire NOCIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
DermatologistDiagnosis, prescriptions, decides procedures and settings, injectables and surgery.
Laser technicianLaser and peel sessions under the doctor, photos, machine care.
CounsellorExplains packages and prices, takes payments, books sessions.
Front deskAppointments, billing, product sales, reminders.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a skin, hair and cosmetology clinic?
Type one line about your business when you sign up, for example "Skin, hair and cosmetology clinic". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Health and pharma
Other services in health and pharma
Run a skin, hair and cosmetology clinic on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes