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Import and export · Traders and distributors

MatruOS for a GeM and government supplier trader

Set up the way a GeM and government supplier trader runs: margin on goods supplied to government departments, PSUs, schools, hospitals and local bodies through GeM orders, bids and offline tenders; some installation and AMC. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

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Import and exportReady when you sign up

  • 8routines on a timetable
  • 1workflows with approvals
  • 2SOPs and checks
  • 3registers of your own
  • 3jobs for your AI team
  • 9licences tracked

7-day free trial, no card needed.

What this solves

What a GeM and government supplier trader deals with today, and what MatruOS sets up for it

01Today

Payments come months after supply; CRAC and bills not followed up. EMDs and performance guarantees stay locked long after they should be released.

02In MatruOS

MatruOS sets up 8 routines, 1 workflow, 3 registers and 9 licences for a GeM and government supplier trader, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. OEM or distributor
  2. GeM seller
  3. government buyer (consignee and paying authority)

Your customers

  • Central and state government offices
  • PSUs
  • Municipal bodies and panchayats
  • Government schools and colleges
  • Government hospitals
  • Police and defence units

Your suppliers

  • OEMs and authorised distributors
  • Wholesale markets
  • Local manufacturers
  • Transporters

Credit and cash

Buys from distributors on 15-30 days or advance; government pays after CRAC (10 days rule for MSE on GeM, often slower offline); EMD refunded after award; performance security returned after warranty

Supplier is paid before government pays. EMD and performance guarantees lock bank limits. March year-end budgets bring a rush of orders and then payment delays into April-May.

Your screens use your words

  • CustomerBuyer department
  • OrderContract
  • ItemProduct
  • InvoiceBill
  • SupplierOEM or distributor
  • deliveryConsignee

How it works

How MatruOS is set up for a GeM and government supplier trader

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "GeM and government supplier trader", typed when you sign up.
  2. Recognised as a GeM and government supplier traderRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a GeM and government supplier trader

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Sales executive

Shortlists new bids in our categories, checks eligibility against our documents and lists papers to prepare with closing dates

Reads new GeM bids, bids and tenders and seller profile and documents

Works it out and shows you

Accountant

Lists contracts without CRAC and bills unpaid beyond 10 days of CRAC and drafts follow-ups or incident text with interest due

Reads contracts and supply and payment advices

Asks you before sending

Accountant

Reminds which EMDs and securities are due for release and which guarantees expire within 30 days

Reads EMD and bank guarantees, contracts and supply and bids and tenders

Works it out and shows you

1 / 3

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day2

  • 9:30 amMorning scan of new bids and direct ordersBid executive · 3 steps
    1. 1Filter new bids in our categories and states
    2. 2Note eligibility (turnover, experience, OEM authorisation, MSE exemption) and closing dates
    3. 3Accept or decline direct purchase orders within the allowed time
  • 2:00 pmPrepare and upload bids due this weekBid executive · 3 steps
    1. 1Documents per the bid's checklist; Udyam certificate for EMD exemption
    2. 2Price with landed cost, transport, GeM charge and payment delay cost
    3. 3Upload at least a day before closing

Every week2

  • Mon, ThuDelivery and CRAC follow-upSupply and dispatch staff · 2 steps
    1. 1Contracts due for delivery in the next 10 days
    2. 2Delivered contracts without CRAC; call the consignee
  • TuePayment follow-up after CRACAccountant · 2 steps
    1. 1Bills unpaid more than 10 days after CRAC
    2. 2Raise the delay in GeM incident management; claim interest where due

Every month2

  • 3rdMonthly EMD and guarantee release reviewAccountant · 3 steps
    1. 1EMDs of lost or awarded bids not yet refunded
    2. 2Performance securities past the warranty period; request release
    3. 3Guarantees expiring in 30 days that must be extended
  • 15thMonthly catalogue price and stock updateBid executive · 2 steps
    1. 1Update prices and stock on catalogue listings; remove items no longer supplied
    2. 2Check brand authorisations and vendor assessment validity

Every year1

  • MayYearly profile, turnover and registration updateProprietor · 2 steps
    1. 1Update turnover and audited figures on the seller profile
    2. 2Renew digital signature, Udyam details and state vendor registrations

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Bid to payment

  1. 1Bid submittedBid executive
  2. 2Contract awardedProprietorNeeds approval
  3. 3Performance security postedAccountant
  4. 4Supplied to consigneeSupply and dispatch staff
  5. 5CRAC issuedSupply and dispatch staff
  6. 6Bill submitted and paidAccountant

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Bids and tenders

    Bid number · Buyer department · Item · Quantity · Closing date · EMD required · MSE exemption claimed · Our price

  • Contracts and supply

    Contract number · Buyer department · Consignee · Value · Delivery by · Performance security amount · Performance security valid till · Delivered on

  • EMD and bank guarantees

    Bid or contract number · Type · Amount · Bank · Valid till · Released

  • Bid submission checklist

    No bid lost on a missing paper or late upload

    4 steps with checks

  • Supply and acceptance

    Get the CRAC first time and get paid

    4 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Office stationery kit · set48200%
A4 copier paper ream · ream480218%
Toner cartridge (compatible) · piece844318%
Office chair (revolving) · piece940118%
Steel almirah · piece940318%
Desktop computer · piece847118%
Floor cleaning liquid 5 litre · can340218%
LED tube light · piece940518%
First aid kit · kit30065%
Installation and AMC service · year99871318%
  • GeM seller registrationGovernment e-Marketplace (GeM)
  • GST registrationGST department (GSTN)
  • Udyam (MSME) registrationMinistry of MSME (Udyam portal)
  • PANIncome Tax Department
  • Government contractor registrationPWD, CPWD or the state works departmentIf it applies
  • BIS licence (ISI mark)Bureau of Indian Standards (ISI mark)If it applies
  • BIS registration for electronics (CRS)Bureau of Indian Standards (Compulsory Registration Scheme)If it applies
  • PF registration (EPFO)EPFO (Employees' Provident Fund Organisation)If it applies
  • ESI registration (ESIC)ESIC (Employees' State Insurance Corporation)If it applies

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

ProprietorDecides which bids to quote, fixes prices, signs bids with DSC, deals with department officers.
Bid executiveWatches GeM bids, prepares documents, uploads bids, tracks results and catalogue.
Supply and dispatch staffProcures from OEM or distributor, packs, delivers to consignee, gets receipt.
AccountantBills, CRAC and payment follow-up, EMD and guarantee register, GST.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a GeM and government supplier trader?

Type one line about your business when you sign up, for example "GeM and government supplier trader". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Import and export

Other traders and distributors in import and export

All 12 business types in import and export

Run a GeM and government supplier trader on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

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Chat with the MatruOS team on WhatsApp, +91 97234 99901