Your customers
- Foreign importers and wholesalers
- Foreign retail chains through buying agents
- Overseas distributors
Import and export · Traders and distributors
MatruOS for a merchant exporter
Set up the way a merchant exporter runs: margin between the FOB or CIF price agreed with the foreign buyer and the purchase price from Indian makers plus packing, freight to port and charges; export incentives (RoDTEP, drawback) add 0.5-3%. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a merchant exporter deals with today, and what MatruOS sets up for it
Today
LUT, shipping bills, e-BRC and RoDTEP tracked in Excel; claims missed. Foreign payments overdue without anyone noticing until the bank asks.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 3 registers and 8 licences for a merchant exporter, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- Indian maker
- merchant exporter
- foreign importer
- foreign retailer
Your suppliers
- Indian manufacturers and processors
- Packing material sellers
- Freight forwarder
- Customs broker
- Inspection agencies
- Fumigation agencies
Credit and cash
Buyer pays advance, against documents (DP), on credit (DA 30-90 days) or by LC; Indian suppliers paid advance to 30-60 days; pre- and post-shipment credit from the bank fills the gap
Supplier payment and freight go out before shipment; buyer money comes 30-120 days after. Packing credit from the bank funds the gap. RoDTEP credit and GST refunds come later.
Your screens use your words
CustomerBuyerOrderPurchase orderItemArticleInvoiceCommercial invoiceSupplierMakershipmentShipment
How it works
How MatruOS is set up for a merchant exporter
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Merchant exporter", typed when you sign up.
- Recognised as a merchant exporterRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a merchant exporter
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Tracks each order against its ship-by date, flags slipping suppliers and reminds when to book container space
Asks you before sending
Drafts the invoice, packing list and document checklist per shipment and the shipping bill proofs due to 0.1% suppliers
Asks you before sending
Lists unrealised shipping bills by age, realised bills without e-BRC and shipments without RoDTEP claims
Works it out and shows you
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
10:30 amDaily order and supplier follow-up
- 1Status of each open order at the supplier against the ship-by date
- 2Book container space with the forwarder 2-3 weeks before cargo is ready
6:00 pmBuyer mails and inquiries
- 1Answer buyers in their working hours (Europe and US in the Indian evening)
- 2Quote with FOB, CIF and validity; attach spec sheets
Every week
WedExport document pack per shipment
- 1Commercial invoice, packing list, certificate of origin, phytosanitary or inspection certificate as the buyer needs
- 2Shipping bill shows supplier GSTIN and invoice for 0.1% supplies
- 3Documents to bank or buyer within 21 days of shipment
FriSend shipping bill proofs to 0.1% suppliers
- 1Send shipping bill and EGM copies to each supplier and their tax officer
- 2Warn on supplier invoices nearing 90 days without export
Every month
5thMonthly realisation, e-BRC and RoDTEP check
- 1Unrealised shipping bills by age; chase the buyer or bank
- 2Realised bills without e-BRC; generate e-BRC
- 3Shipping bills without RoDTEP claim; claim on ICEGATE
Every year
MarFile the LUT for the new financial year
- 1File LUT (Form GST RFD-11) before 1 April
- 2Renew RCMC with the EPC and update IEC (April-June)
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Buyer order to e-BRC
- 1PO and terms acceptedNeeds approval
- 2Supplier order placed
- 3Inspected and packed
- 4Shipped under LUT
- 5Documents sent
- 6Payment realised and e-BRC
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Export orders and shipments
Export payment realisation
Shipping bill proofs to suppliers (0.1% supplies)
Buying at 0.1% GST for export
Keep the supplier's concessional rate safe and avoid recovery with interest
Export payment realisation
Get paid in time and stay within FEMA
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Export of goods under LUT (spices and food) | 0910 | 0% |
| Export of goods under LUT (home textiles) | 6302 | 0% |
| Export of goods under LUT (handicrafts) | 4420 | 0% |
| Export of goods under LUT (engineering parts) | 7318 | 0% |
| RoDTEP scrip credit | 4907 | 0% |
- Import Export Code (IEC)
- GST registration
- GST Letter of Undertaking (LUT) for exports
- Export council membership (RCMC)
- PAN
- FSSAI food licenceIf it applies
- Agmark certificate of authorisationIf it applies
- TrademarkIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
Exporter (owner)Finds buyers, negotiates price and terms, chooses suppliers, signs contracts.
Export documentation executiveInvoice and packing list, shipping bill papers, certificates of origin, bank documents, e-BRC and RoDTEP.
Quality and sourcing executiveSamples, supplier follow-up, inspection, packing to buyer spec.
AccountantLUT, GST refunds, packing credit, realisation tracking.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a merchant exporter?
Type one line about your business when you sign up, for example "Merchant exporter". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Import and export
Other traders and distributors in import and export
Run a merchant exporter on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes