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MatruOS for a housing society or RWA

Set up the way a housing society or RWA runs: members' monthly or quarterly maintenance (service charges, sinking fund, repair fund, water, parking, non-occupancy charges), interest on arrears, transfer premium on flat sales, clubhouse and hall bookings, mobile tower or hoarding rent. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.

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Real estate and propertyReady when you sign up

  • 10routines on a timetable
  • 2workflows with approvals
  • 2SOPs and checks
  • 4registers of your own
  • 4jobs for your AI team
  • 8licences tracked

7-day free trial, no card needed.

What this solves

What a housing society or RWA deals with today, and what MatruOS sets up for it

01Today

Bills made in Excel each month with arrears and interest by hand; errors and member fights. 5-15% of flats in arrears; reminders awkward between neighbours.

02In MatruOS

MatruOS sets up 10 routines, 2 workflows, 4 registers and 8 licences for a housing society or RWA, with an AI team that reads your own records and prepares the work.

03What changes

The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Where you sit

MatruOS starts from how your business earns

Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.

  1. builder hands over
  2. society or association
  3. members; vendors and authorities paid from maintenance

Your customers

  • Members (flat owners)
  • Tenants (through owners)
  • Outsiders booking hall or terrace

Your suppliers

  • Security agency
  • Housekeeping agency
  • Lift AMC company
  • DG, pump, fire system and STP AMC vendors
  • Water tanker supplier
  • Electricity board and municipality
  • Statutory auditor
  • Pest control

Credit and cash

Members pay within 15-30 days of bill; interest on arrears after the due date; vendors paid monthly after committee approval; AMCs paid quarterly or yearly in advance

Monthly maintenance pays salaries and AMCs; sinking fund kept in fixed deposits for major repairs and redevelopment; defaulters (5-15% of flats) squeeze cash (estimate)

Your screens use your words

  • CustomerMember
  • OrderMaintenance bill
  • ItemFlat
  • InvoiceMaintenance bill
  • productCharge head
  • SupplierVendor

How it works

How MatruOS is set up for a housing society or RWA

Set-up takes a few minutes. After that, you change only what is different in your business.

  1. Describe the business in one lineFor example "Housing society / RWA", typed when you sign up.
  2. Recognised as a housing society or RWARoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
  3. Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
  4. Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.

Your AI team

What the AI team does for a housing society or RWA

Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.

Accountant

Prepares each flat's bill with charge heads, arrears and capped interest, checks the ₹7,500 GST test, and drafts bill messages

Reads member register, maintenance bills and receipts and AGM-approved rates

Asks you before sending

Accountant

Lists defaulters by age of arrears and drafts reminder and committee letters in the right tone for each stage

Reads maintenance bills and receipts and member register

Asks you before sending

Support agent

Logs complaints from messages, merges duplicates, suggests who to assign and drafts updates to the member

Reads complaint register and vendor list

Asks you before sending

Operations head

Drafts the AGM notice, agenda, budget against actual and defaulter list for the committee

Reads maintenance bills and receipts, vendor bills and payments and member register

Asks you before sending

1 / 4

How you run

Your routines, already on a timetable

Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.

Every day3

  • 6:00 amPump, tank and meter readingsSecurity supervisor · 3 steps
    1. 1Run pumps on schedule and note tank levels
    2. 2Water meter reading
    3. 3DG diesel level
  • 7:00 amGate shift change and visitor logSecurity supervisor · 3 steps
    1. 1Hand over keys, visitor register and incident notes between shifts
    2. 2Guards on post count
    3. 3Record overnight incidents and delivery entries
  • 11:00 amComplaint follow-up roundSociety manager · 2 steps
    1. 1Read new complaints from members and the app
    2. 2Assign plumber, electrician or vendor and close old complaints

Every week1

  • SatWeekly vendor bill approval and paymentTreasurer · 3 steps
    1. 1Check each bill against work order, attendance or AMC visit report
    2. 2Two office-bearers sign the payment
    3. 3Deduct TDS where due and pay

Every month3

  • 1stPrepare and send maintenance billsSociety manager · 4 steps
    1. 1Compute each flat's charges as per AGM-approved rates
    2. 2Add arrears and interest at the capped rate
    3. 3Check whether any member's contribution crosses ₹7,500 for GST
    4. 4Send bills on WhatsApp and email
  • 20thDefaulter remindersSociety manager · 3 steps
    1. 1List flats unpaid after the due date
    2. 2Send polite reminder, then committee letter after 3 months
    3. 3Put chronic defaulters to the committee for recovery under the co-op act
  • 7thMonthly managing committee meetingSecretary · 2 steps
    1. 1Circulate agenda: accounts, dues, complaints, repairs, NOCs
    2. 2Record minutes with resolutions and quorum

Every year1

  • Jun, Jul, Aug, SepAnnual audit and AGMSecretary · 4 steps
    1. 1Close accounts and hand over to the statutory auditor
    2. 2Send AGM notice with audited accounts and budget at least 14 days ahead
    3. 3Hold AGM before 30 September (Maharashtra co-op societies)
    4. 4File audit rectification report

Workflows

Each stage goes to the person who handles it

Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.

Flat sale and share transfer

  1. 1Member applies for sale NOCSociety manager
  2. 2Dues cleared certificateTreasurer
  3. 3Committee approves NOCSecretaryNeeds approval
  4. 4Transfer form and premium receivedSociety manager
  5. 5Committee admits new memberSecretaryNeeds approval
  6. 6Share certificate endorsedSecretary

Major repair from sinking or repair fund

  1. 1Structural or repair need foundSociety manager
  2. 2Three quotations collectedSociety manager
  3. 3Committee recommends vendorSecretary
  4. 4General body approves spendSecretaryNeeds approval
  5. 5Work done and certifiedSociety manager
  6. 6Treasurer releases paymentTreasurerNeeds approval

Registers and SOPs

Your registers and standards

Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.

  • Member register (I and J register)

    Flat number · Member name · Phone · Share certificate number · Nominee · Occupancy · Tenant name · Area sq ft

  • Maintenance bills and receipts

    Flat number · Bill period · Service charges · Sinking fund · Repair fund · Water and parking · Non-occupancy charges · Arrears

  • Complaint register

    Flat number · Complaint · Category · Logged on · Assigned to · Closed on

  • Vendor bills and payments

    Vendor · Bill number · Head · Amount · GST · First signatory · Second signatory · Paid on

  • Maintenance bill rules

    Bill members correctly and lawfully

    5 steps with checks

  • Fire safety check

    Keep the building's fire systems working

    4 steps with checks

Items and licences

Your first bill is right, and no licence lapses

Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.

ItemHSNGST
Monthly maintenance up to ₹7500 per member · flat month9995980%
Monthly maintenance above ₹7500 per member (society turnover above ₹20 lakh) · flat month99959818%
Sinking fund contribution · flat month9995980%
Repair and maintenance fund · flat month9995980%
Non-occupancy charges (rented flat) · flat month9995980%
Clubhouse or hall booking · booking99721218%
Transfer premium on flat sale · transfer99959818%
Mobile tower site rent · month99721218%
  • Co-operative society registrationRegistrar of Co-operative Societies
  • PANIncome Tax Department
  • TAN (tax deduction account number)Income Tax Department
  • GST registrationGST department (GSTN)If it applies
  • Trust or society registrationCharity commissioner, sub-registrar or registrar of societiesIf it applies
  • Fire NOCState fire and emergency servicesIf it applies
  • Pollution consent (CTO)State Pollution Control BoardIf it applies
  • Other licence or contract

Your people

The people who run it, each with their own login

Each person sees the screens and reminders for the work they do.

SecretaryRuns the office, issues NOCs and share transfers, calls meetings, keeps registers, signs cheques.
TreasurerApproves bills, co-signs payments, checks collections, handles audit and fixed deposits.
Society managerPrepares bills, follows up dues, supervises staff and vendors, logs complaints.
Security supervisorRuns gate shifts, keeps visitor and vehicle logs, takes pump and tank readings.

Not covered yet

  • Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
  • Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.

Questions people ask

How long does it take to set up MatruOS for a housing society or RWA?

Type one line about your business when you sign up, for example "Housing society / RWA". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.

Do I have to type all of this in?

No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.

Can I change the routines and workflows?

Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.

What does the AI team do without asking me?

It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.

Real estate and property

Other services in real estate and property

All 8 business types in real estate and property

Run a housing society or RWA on one system Set up for your trade when you sign up.

Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.

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Chat with the MatruOS team on WhatsApp, +91 97234 99901