Your customers
- Private car owners
- Taxi and cab owners
- Small company fleets
- Insurance companies (accident claims)
- Used car dealers
Vehicles and garages · Services
MatruOS for a car service garage
Set up the way a car service garage runs: labour on periodic service, mechanical, electrical and AC repairs; margin on parts, engine oil and consumables fitted; denting-painting per panel; insurance accident repairs; washing, polishing and wheel alignment-balancing. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a car service garage deals with today, and what MatruOS sets up for it
Today
Estimates and approvals are lost in WhatsApp chats and extra work is disputed at billing. Insurance cars wait weeks for survey and payment; nobody tracks which stage each claim is in.
In MatruOS
MatruOS sets up 9 routines, 2 workflows, 3 registers and 10 licences for a car service garage, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- parts maker
- distributor
- parts retailer
- garage
- car owner (insurer pays accident share)
Your suppliers
- Local auto-parts retailers and distributors
- Lubricant distributors
- Paint and consumables dealers
- Battery and tyre dealers
- Outside lathe and radiator job workers
Credit and cash
Walk-in customers pay at delivery by UPI or cash; taxi and fleet accounts 15-30 days; insurers pay their share 15-45 days after the survey report and final bill; parts bought on 7-15 days credit from the local spares market
Parts are paid weekly to the spares shop while walk-in money comes the same day, so working capital is small except for insurance jobs where ₹50,000-3 lakh per car waits 3-6 weeks for the insurer
Your screens use your words
OrderJob cardItemJobInvoiceBillproductPart
How it works
How MatruOS is set up for a car service garage
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Car service garage", typed when you sign up.
- Recognised as a car service garageRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a car service garage
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists carried-over and booked cars, proposes bay and mechanic for each, and builds one parts-fetch list per supplier; flags parts bought yesterday not yet on any job card
Works it out and shows you
Drafts the customer estimate from the mechanic's findings with part prices and labour, attaches photos and a plain-language reason for each item
Asks you before sending
Shows each claim's stage, days since surveyor appointment and since final bill, and drafts chase messages to surveyors and insurers
Asks you before sending
Finds cars due for service by date or average km run and drafts reminder messages with a booking slot
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:30 amMorning car-in and bay allotment
- 1List cars carried over and today's bookings
- 2Allot each job card to a mechanic and a bay
- 3List parts to fetch from the market in one trip
10:00 amJob card at car arrival
- 1Note odometer and fuel level
- 2Photos of the car on four sides and of existing dents
- 3Write customer complaints in their words
- 4Valuables removed and noted
12:30 pmSend estimates and chase approvals
- 1Make the estimate from the mechanic's findings with part prices
- 2Send it on WhatsApp with photos of worn parts
- 3Start extra work only after the customer says yes
5:30 pmEvening road test and delivery
- 1Road test and check every complaint is fixed
- 2Old parts kept in the boot for the customer
- 3Wash and final bill; next service km written on the sticker
Every week
Mon, Thu 11:00 amInsurance claims follow-up
- 1List cars waiting for survey, approval or re-inspection
- 2Chase surveyors past 15 days from appointment
- 3List insurer payments overdue
Sat 6:00 pmWeekly parts supplier settlement
- 1Match parts bills to job cards; flag parts not billed to any car
- 2Pay suppliers due this week
Every month
1stMonthly service-due reminders
- 1List customers whose next service date or km is due
- 2Send reminders and book slots
Every year
MarYearly licence, consent and equipment check
- 1Renew shop and trade licence
- 2Used oil sale records and recycler receipts filed
- 3Lift, compressor and fire extinguishers serviced
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Car in to car out
- 1Job card opened
- 2Inspection and findings
- 3Estimate approved by customerNeeds approval
- 4Parts fetched and work done
- 5Road test and quality check
- 6Billed and delivered
Insurance accident repair
- 1Claim intimated and photos sent
- 2Estimate submitted to surveyor
- 3Surveyor approves parts and labourNeeds approval
- 4Repair done
- 5Re-inspection and final bill to insurer
- 6Customer pays depreciation and excess
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Job card
Insurance claim file
Parts purchase and credit book
Vehicle intake
Record the car's state so there are no disputes at delivery
Final quality check before delivery
Deliver a safe car with every complaint fixed
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Periodic car service labour (small car) | 998714 | 18% |
| Mechanical repair labour | 998714 | 18% |
| Denting and painting per panel | 998714 | 18% |
| Car AC gas top-up and service | 998714 | 18% |
| Wheel alignment and balancing | 998714 | 18% |
| Car wash and vacuum | 998714 | 18% |
| Engine oil 5W-30 synthetic (fitted) | 2710 | 18% |
| Oil filter (fitted) | 8421 | 18% |
| Brake pad set front (fitted) | 8708 | 18% |
| Clutch plate kit (fitted) | 8708 | 18% |
| Car battery 35 Ah (fitted) | 8507 | 18% |
| Coolant | 3820 | 18% |
- GST registration
- Udyam (MSME) registration
- Shops and Establishments registration
- Trade licence
- Professional tax registrationIf it applies
- Pollution consent (CTO)If it applies
- Hazardous waste authorisationIf it applies
- PF registration (EPFO)If it applies
- ESI registration (ESIC)If it applies
- Fire NOCIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
OwnerDiagnoses hard cases, approves estimates and discounts, deals with insurers and surveyors, pays suppliers.
Service advisorOpens job cards, sends estimates, updates customers, closes bills.
Head mechanicAllots work to bays, road tests, checks every job before delivery.
MechanicServices and repairs cars, lists parts needed.
Denter-painterStraightens panels, prepares and paints.
Washer and helperWashes cars, fetches parts from the market, cleans the shop.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a car service garage?
Type one line about your business when you sign up, for example "Car service garage". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Vehicles and garages
Other services in vehicles and garages
Run a car service garage on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes