Your customers
- General insurance companies
- Third-party administrators
- Fleet owners (private assessments)
- Banks for valuation
Vehicles and garages · Services
MatruOS for a motor insurance surveyor
Set up the way a motor insurance surveyor runs: survey fee per claim paid by the insurer (spot survey, final survey, re-inspection), conveyance charges, total-loss and salvage disposal work, investigations. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What a motor insurance surveyor deals with today, and what MatruOS sets up for it
Today
Reports cross the 15-day limit because documents and re-inspections are tracked on paper. Hours each night typing assessment sheets and depreciation.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 2 registers and 5 licences for a motor insurance surveyor, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- vehicle owner
- insurer
- surveyor
- garage repair
- insurer settles
Your suppliers
- Assistants and report writers
- Two-wheeler fuel and travel
- Phone and data
- Salvage buyers
Credit and cash
Insurers pay fee bills 30-90 days after report acceptance; many withhold fees when reports are late
Monthly fee bills to each insurer; travel spent upfront; 2-3 months of fees are usually outstanding
Your screens use your words
CustomerInsurerOrderSurvey appointmentItemClaimInvoiceFee billproductSurvey
How it works
How MatruOS is set up for a motor insurance surveyor
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "Motor insurance surveyor", typed when you sign up.
- Recognised as a motor insurance surveyorRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for a motor insurance surveyor
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists today's surveys and re-inspections by garage location and proposes a route; flags claims near the 15-day limit
Works it out and shows you
Drafts the assessment sheet with depreciation by part type and vehicle age, excess and salvage, for the surveyor to check and sign
Asks you before signing
Finds submitted reports not billed, drafts fee bills per insurer and lists overdue fees
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
8:30 amMorning appointment list and route
- 1Pull new appointments from insurer portals and WhatsApp
- 2Plan route across garages for surveys and re-inspections
10:00 amGarage surveys and assessments
- 1Photos of damage with vehicle number and odometer
- 2Check RC, DL, policy and for commercial vehicles permit and fitness
- 3Agree replace or repair for each part with the garage
5:00 pmEvening report writing and upload
- 1Type assessment sheet with depreciation per part
- 2Upload report and photos to the insurer portal
Every week
Mon 9:00 amWeekly turnaround check against 15 days
- 1List claims open more than 10 days from appointment
- 2Chase documents from insureds; send written reminders
Every month
2ndMonthly fee bills to insurers
- 1Bill every submitted report not yet billed, insurer by insurer
- 2List unpaid bills older than 60 days
Every year
MarYearly licence, CPD and panel renewal
- 1IRDAI licence validity and IIISLA membership checked
- 2Panel empanelment renewals with each insurer
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Appointment to report
- 1Appointment received
- 2Survey and photos
- 3Parts and labour agreed with garageNeeds approval
- 4Re-inspection after repair
- 5Report uploaded
- 6Fee billed
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
Claim survey file
Fee bill register
Motor loss assessment
A fair, documented assessment the insurer can settle within 7 days
Independence and conduct
Keep the licence safe
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Motor survey fee (private car claim) | 997161 | 18% |
| Motor survey fee (two-wheeler claim) | 997161 | 18% |
| Motor survey fee (truck or bus claim) | 997161 | 18% |
| Total loss and salvage assessment | 997161 | 18% |
| Spot survey at accident site | 997161 | 18% |
| Re-inspection after repair | 997161 | 18% |
| Conveyance (metro city local survey) | 997161 | 18% |
| Pre-acceptance inspection of vehicle | 997161 | 18% |
- IRDAI licence
- GST registration
- PAN
- Professional tax registrationIf it applies
- Shops and Establishments registrationIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
SurveyorInspects vehicles, agrees parts and labour with garages, signs reports, deals with insurers.
AssistantTakes photos, collects documents, re-inspects small claims under supervision.
Report writerTypes assessment sheets and reports, uploads to insurer portals, makes fee bills.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for a motor insurance surveyor?
Type one line about your business when you sign up, for example "Motor insurance surveyor". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Vehicles and garages
Other services in vehicles and garages
Run a motor insurance surveyor on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes