Your customers
- Private vehicle owners
- Used car dealers
- Two-wheeler and car dealers
- Banks and NBFCs (hypothecation and repossession)
- Fleet and transport owners
- Insurance surveyors and RVSFs
Vehicles and garages · Services
MatruOS for an RTO agent
Set up the way an RTO agent runs: service charge per file on top of government fees: transfer, hypothecation removal, NOC, duplicate RC, fitness, permits, road tax, driving licence. Routines, workflows, registers, licences and an AI team that knows the work are ready when you sign up.
Ready when you sign up
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What this solves
What an RTO agent deals with today, and what MatruOS sets up for it
Today
Dozens of open files tracked in a diary; parties call all day for status. Runner goes to the RTO and a document is missing, so the file waits another week.
In MatruOS
MatruOS sets up 7 routines, 1 workflow, 2 registers and 4 licences for an RTO agent, with an AI team that reads your own records and prepares the work.
What changes
The right person is reminded at the right time, approvals wait for whoever decides, and every licence has a renewal reminder. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Where you sit
MatruOS starts from how your business earns
Who you sell to, who you buy from, how credit moves and where you sit in the chain decide how your screens, reminders and reports are set up.
- vehicle owner or dealer
- RTO agent
- Vahan/Sarathi and RTO
- RC or licence back to owner
Your suppliers
- Typists and photocopy shops
- Courier for RC delivery
- Other agents in other states
Credit and cash
Walk-ins pay fees and charges in advance; dealers and financiers settle monthly on a statement
Agent pays government fees from his own wallet for dealer files and recovers them at month end; ₹1-5 lakh of dealer money is usually outstanding
Your screens use your words
CustomerPartyOrderFileItemServiceInvoiceReceiptproductService
How it works
How MatruOS is set up for an RTO agent
Set-up takes a few minutes. After that, you change only what is different in your business.
- Describe the business in one lineFor example "RTO agent", typed when you sign up.
- Recognised as an RTO agentRoutines, workflows, registers, items, licences and the AI team for this trade are set up for you.
- Bring your dataCustomers, items and balances come across from Zoho Books, Vyapar, Excel and others. For Tally, our team helps you move the data while Tally import is checked on the live app.
- Approve and runThe AI team prepares the routine work. A person approves anything that sends, pays, signs, files or deletes.
Your AI team
What the AI team does for an RTO agent
Each job goes to a member of your AI team. It reads your own records and prepares the work. Anything that sends, pays, signs, files or deletes waits for a person's approval.
Lists today's RTO visits, flags files with missing documents or near deadlines, and builds the runner's route
Works it out and shows you
Drafts short status messages to each party whose file moved or needs a document
Asks you before sending
Prepares each dealer's monthly statement with fees advanced, service charges and balance
Asks you before sending
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How you run
Your routines, already on a timetable
Each routine has a time, a person and its steps with the checks that matter. MatruOS reminds the right person and keeps the record. Open one to see its steps.
Every day
9:30 amMorning file list for the RTO
- 1List files with appointments, inspections or signatures today
- 2Check every file has all documents before the runner leaves
11:00 amOnline applications and fee payment
- 1Fill Vahan or Sarathi application and verify chassis digits and OTP
- 2Upload documents and pay fees; save receipt PDF
6:00 pmEvening status update to parties
- 1Update each file's stage
- 2Message parties whose RC is ready or whose document is missing
Every week
Sat 12:00 pmWeekly stuck file review
- 1List files open more than 15 days
- 2Note the reason (objection, NOC awaited, tax due) and next step
Every month
1stMonthly dealer and financier statement
- 1List each dealer's files with fees advanced and charges
- 2Send statements and collect
Every year
MarYearly fitness and permit renewal list for fleet parties
- 1List fleet vehicles whose fitness, permit or tax falls due this year
- 2Offer renewals to each fleet owner
Workflows
Each stage goes to the person who handles it
Work passes stage by stage to the right person. Stages marked for approval wait for the person who decides.
Vehicle ownership transfer
- 1Documents collected from seller and buye
- 2Application and fee paid online
- 3Submitted at RTO with originals
- 4Approved by RTONeeds approval
- 5RC delivered to buyer
Registers and SOPs
Your registers and standards
Registers hold the fields this trade records. SOPs carry the steps and checks, so work is done the same way every time.
RTO file register
Dealer and financier account
Document check before filing
File once, with no objection or rejection
Government fee pass-through
Keep government fees separate from the service charge
Items and licences
Your first bill is right, and no licence lapses
Starter items arrive with unit, HSN and GST rate. The registrations this business usually needs are listed with a reminder before each one expires.
| Item | HSN | GST |
|---|---|---|
| Transfer of ownership (car) service charge | 998599 | 18% |
| Transfer of ownership (two-wheeler) service charge | 998599 | 18% |
| Hypothecation removal service charge | 998599 | 18% |
| NOC for another state service charge | 998599 | 18% |
| Duplicate RC service charge | 998599 | 18% |
| Commercial vehicle fitness and permit renewal service | 998599 | 18% |
| Driving licence (learner plus permanent) service | 998599 | 18% |
| Government fee - transfer of ownership car (pure agent) | 998599 | 0% |
| Government fee - smart card RC | 998599 | 0% |
- GST registration
- Udyam (MSME) registration
- Shops and Establishments registration
- Trade licenceIf it applies
Your people
The people who run it, each with their own login
Each person sees the screens and reminders for the work they do.
AgentMeets parties, checks documents, deals with RTO staff, collects money.
Data entry assistantFills Vahan and Sarathi applications, uploads documents, pays fees online, prints receipts.
RunnerTakes files and vehicles to the RTO, collects RCs and NOCs, gets signatures.
Not covered yet
- Sending messages, bills and reminders on WhatsApp from MatruOS is not live yet. Today they go by link, QR code or email, and from your own phone in one tap.
- Live bank and UPI feeds are not connected yet. Upload a bank statement and MatruOS reads it into payments for you to confirm.
Questions people ask
How long does it take to set up MatruOS for an RTO agent?
Type one line about your business when you sign up, for example "RTO agent". MatruOS picks this business type and sets up everything on this page in a few minutes. You then get a 7-day free trial, no card needed.
Do I have to type all of this in?
No. The routines, workflows, registers, items, licences and AI team on this page arrive already set up. You change what is different in your business, and bring your customers, items and balances from Zoho Books, Vyapar, Excel and others, with our team's help for Tally data.
Can I change the routines and workflows?
Yes. Every routine, workflow, register and SOP is yours to rename, retime, switch off or add to. MatruOS keeps the rest of the system in step with your changes.
What does the AI team do without asking me?
It runs routine checks and prepares drafts. Anything that sends, pays, signs, files or deletes waits for a person's approval. The one exception you can choose is payment reminders, which go out on their own once you have checked them and switched them on.
Vehicles and garages
Other services in vehicles and garages
Run an RTO agent on one system Set up for your trade when you sign up.
Describe your business once. MatruOS sets up your apps, brings in your data and puts Muni and the AI team to work, with your approval on every step that matters. 7-day free trial, no card needed.
See plans and what each includes